Making Reservations
🤵🏻Receptionist: Good morning. Welcome to The Grand Woodward Hotel.
👤Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?
🤵🏻 Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?
👤 The 24th.
🤵🏻 How long will you be staying?
👤 I'll be staying for two nights.
🤵🏻How many people is the reservation for?
👤 There will be two of us.
🤵🏻 And would you like a room with twin beds or a double bed?
👤 A double bed, please.
🤵🏻 Great. And would you prefer to have a room with a view of the ocean?
👤 If that type of room is available, I would love to have an ocean view. What's the rate for the room?
🤵🏻 Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?
👤 Charles Hannighan.
🤵🏻 Could you spell your last name for me, please?
👤 Sure. H-A-N-N-I-G-H-A-N
🤵🏻 And is there a phone number where you can be contacted?
👤 Yes, my cell phone number is 555-26386.
🤵🏻 Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?
👤Visa. The number is 987654321.
🤵🏻And what is the name of the cardholder?
👤 Charles H. Hannighan.
🤵🏻 Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us.
👤Great, thank you so much.
🤵🏻 My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.