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4 areas of contact

Create: May 2, 2019     Edit: May 4, 2019

the arrival experience is your first opportunity for interaction with everyone who sets foot on your hotel’s property - from guests to members.

There are 4 areas of contact through which you can influence your guests during the arrival that will go a long way to making the first impression count.

  1. Greeted
  2. Directed
  3. Treated
  4. Seated



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