Welcome experience
Create: Aug 29, 2019 Edit: Aug 29, 2019
Hoteliers can use the power of welcome throughout every facet of the guest experience,
both within and beyond property borders.
Welcoming strategies can be developed for
different arrival times and in consideration of guest profiles.
For travelers who arrive late, something comforting waiting in their rooms, may be just the welcoming feeling needed after the stress and fatigue of travel.
Housekeeping teams can be trained to deliver something appropriate for any late arrival such as chamomile tea, warm cookies, and especially a welcome note acknowledging their late arrival with an offer to help make them comfortable, even at that late hour.
Persian
