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Quality Service in Etiquette

Create: May 1, 2019     Edit: May 2, 2019

Delivering quality service means creating a memorable experience for every guest

Understanding and anticipating each guest’s wants and needs

Meeting and exceeding every guest’s expectations


Helping associates fulfill our guests’ wishes Delivering quality service is not part of our job - it is our job. If it weren’t for guests, we would not have a job in the hospitality industry


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