Types of Establishments (section two)
Create: May 15, 2019 Edit: May 16, 2019
Traits of one style of restaurant overlap with traits of
another, creating a unique identity.
For our purposes here, we could say that types
of establishments form somewhat of a continuum. On one end of the continuum
would be restaurants with minimum service, no covers or simple placemats, a quick
pace, fast foods prepared easily, and a general informality to the entire operation.
The other end of the continuum would be the establishments with luxurious
surroundings; table linens; silver serviceware; china; crystal glassware; flowers;
soft music; an unhurried pace; skilled servers, and expensive, well-prepared, and
well-presented foods and wines.
Family-style restaurants, diners, and some chain
restaurants would be on one end of the continuum; trattoria, bistros, and supper
clubs in the middle; and classic gourmet, upscale, and fine-dining restaurants on the
other.
No matter which combination of amenities make up the whole, the guest has
every right to expect a smile, that his or her order be correctly taken and delivered,
and that the check is presented promptly and for the correct amount regardless of
the setting. Good service is still the key to running any successful operation.