This traditional accommodation has been set up in the historical house of Yazdi and in the old neighborhood of Feizabad. The accommodation includes 8 suites with a capacity of 40 people, a restaurant and a teahouse, which has been set up by the owner of this historic building. About 18 billion rials have been spent for the restoration and operation of this historical monument.
Create: Jul 11, 2020 Edit: Jul 11, 2020 Regional NewsThe investment made in this number of eco-lodges is estimated at 77 billion rials. This year, the operation of 20 eco-tourism resorts with an investment of 75 billion rials has been targeted.
Create: Jul 11, 2020 Edit: Jul 11, 2020 Regional NewsWorld Bank predicts; Corona's $ 3.6 billion damage to Pakistan's tourism industry The World Bank has estimated Pakistan's economic losses from the suspension of the tourism industry due to Corona this year at more than $ 3.6 billion. The negative effects of the Cronavirus crisis on Pakistan also threaten more than 880,000 jobs in tourism. Earlier, many international magazines and publications listed Pakistan as one of the top 10 tourist destinations in the world in 2020.
Create: Jul 11, 2020 Edit: Jul 13, 2020 International NewsDespite many efforts to reduce costs and compensate for the loss caused by declining travel demand, the US airline has been forced to send letters of resignation to 36,000 employees. According to the company's executives, the most difficult conditions will be for the travel crew and about 15 to 25 thousand people will be asked to leave the company. Following the release of this news, the value of United Airlines shares in the global market decreased by 3.3%. .
Create: Jul 9, 2020 Edit: Jul 13, 2020 International NewsMostafa Shafiei Shakib, a member of the Iranian Tour Operators Association; The money earned by travel agencies through the entry of foreign tourists has remained in their accounts and it is not possible to transfer it to Iran. Agencies inside Iran, on the other hand, are also struggling because they cannot afford paying back to hotels, guides and a transportation services, or pay for other tours.
Create: Jul 9, 2020 Edit: Jul 9, 2020 Regional NewsThe cancellation of this year's Hajj has caused a huge hit to the profits from the ceremony. This year's annual Hajj ceremony will see the population drop from 2.5 million to 1,000. Saudi Arabia's tourism industry is also expected to suffer a severe economic blow. Luxury hotels, temporary accommodation tents, restaurants and travel agents will no doubt be affected.
Create: Jul 8, 2020 Edit: Jul 11, 2020 International NewsAli Kameli, director of Khorramabad airport, announced; Online registration for the Public Aviation and Tourism Festival has begun. At Khorramabad Airport, we have provided all the conditions for this festival. The main purpose of this festival, in addition to the prosperity of tourism, is to increase employment and attract investors in aviation industry.
Create: Jul 7, 2020 Edit: Jul 7, 2020 Regional News"Yousef Bidkhouri", the Deputy Minister of Tourism of Khorasan Razavi Province, announced; These days, the rate of accommodation centers in Mashhad has not increased at all. These days, at the same time as the Decade of Dignity, the occupancy rate of hotels is about 9.8 percent based on bed and 12 percent based on room. The average occupancy rate of all types of accommodation centers in the province is about 15%.
Create: Jul 5, 2020 Edit: Jul 5, 2020 Regional NewsTechnique 139 Ask About Travel Experiences; Offering redress for problems not caused by the hotel can be a key driver of guest satisfaction. For example, if a guest mentions travel-related problems experienced before arrival, the hotel should offer an amenity or upgrade as an expres- sion of empathy and comfort. Front desk associates should be encouraged to ask guests how their trips were because doing so increases the probability of finding out about travel-related frustrations. Technique 140 Thank Guests for Complaining; All associates should be trained to thank guests when they voice valid complaints. Such a thank you encourage guests to communicate problems directly with the provider as opposed to posting complaints on social media forums. Thanking the guest for voicing the complaint also signals that the problem is less likely reoccur in the future. Technique 141 Ask What Would Fix the Problem; If a guest voices a valid complaint, after listening, empa- thizing, thanking the guest, and apologizing, the hotel asso- ciate should ask the guest what the hotel can do to fix the problem. Most guests will ask for very little which presents the opportunity to deliver more than what was asked—spawning guest delight. Technique 142 Organize Recharging Cords; Recharging cords for mobile electronics are perhaps the most commonly left items in the rooms; thus, most hotels have excess in lost and found since many guests never call for them. Therefore, the hotel should have a selection already identified by phone/computer type. When a guest asks where to buy one, or if they ask to borrow one from the hotel, they will be readily available for them to use with no hassle. Technique 143 Be Ready for Clean-Up; The front desk agent should always have immediate access to both cloth towels and paper towels and should be on the look-out for guests in need of them. They can be offered if a guest comes in from the rain, if an infant spits up, etc. Technique 144 Have Shower Chairs and Bath Mats Readily Available; While all hotels have handicap rooms, at times, an elderly person or a person with an ailment may want “more protection” while in the shower. A shower chair and rubber bath mats are good to have on hand. Technique 145 Offer Hot Chocolate During Inclement Weather; Whether driving or flying, guests’ stress levels increase significantly when they must attempt to travel in snow or ice. Hot chocolate should be available in the lobby in such circumstances. Technique 146 Let Guests Keep Umbrellas; The hotel should have an abundance of umbrellas at the front desk for guests to use when needed. If a guest says s/he will drive the car around and return it later, let them keep the umbrella (they can be purchased inexpensively at a dollar store). Technique 147 Organize Unclaimed Items Suitable for Borrowing; Many times clothing, belts, etc. are left in lost and found. If the items remain unclaimed, they can be used for guests to borrow if forgotten to pack. A closet, or part of a closet, can be dedicated to these items. Technique 148 Be Informed About Guest Assistance Information; Guests continue to have more special needs as it relates to medical and dietary. Ensure that desk and restaurant staffs have the basic knowledge to assist the guests with these concerns. The key is where to direct them so they can get the information they need, such as what restaurant serves the needed food; pharmacy information; dentist information; or medical emergency information. To have information ahead of time will help when the need arises so the situation can be dealt with immediately. Technique 149 Have a List of Languages Spoken by Staff; Many hotel personnel speak multiple languages. Have a list of any employee that speaks different languages. When there is a guest who needs additional interpretation it will be helpful to know who the employees are that can help them. With foreign travel getting stronger, this is very valuable to the hotel. Technique 150 Have a System for Handling Verbal Communication Barriers; If an associate does not speak English, then s/he should carry cards to give to the guest so when they ask a question, they can explain this and direct them to someone who can help immediately. The staff member can also have a pen and paper readily available to help facilitate communication; be sure there is a system in place for this sort of communication. To ignore the guest is a failure in guest service. Technique 151 Recognize Employees for Exceptional Service Failure Recovery Efforts; If an associate goes the extra-mile to solve a guest’s prob- lem, take a digital photo of the associate and write a few sen- tence narrative about what s/he did in the situation. Use the narrative and photo to make a small poster that can be hung in the employee break room.
Create: Jul 5, 2020 Edit: Aug 13, 2020 Hotel ManagementThe world's first gold-plated hotel is a 5-star luxury hotel in Hanoi, the capital of Vietnam. The 25-story hotel is covered with 5,000 square meters of golden ceramic tiles. Other parts of the hotel, such as furniture, bathroom , rooms, restaurants, cafes, etc., also use 24-carat gold. The hotel also has a golden rooftop pool. Overnight stays at the hotel, which open after 11 years, start at $ 250.
Create: Jul 4, 2020 Edit: Jul 7, 2020 International News