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Emlyn Brown Appointed Vice President, Wellbeing for AccorHotels’ Luxury Brands

AccorHotels is pleased to announce the appointment of Emlyn Brown as Vice President, Wellbeing for AccorHotels’ Luxury & Upper Upscale brands . Emlyn joins AccorHotels from Resense Spas S.A, where he most recently held the position of Global Design Director and was responsible for managing corporate strategies, wellbeing concepts and related design services. “We are delighted to have Emlyn join our team; his experience, skill set and leadership traits position him well for future success within the Group,” said Rick Harvey Lam, Senior Vice-President, AccorHotels Luxury Brands, Global Brand Marketing. “Emlyn will direct our global strategy in the pivotal area of wellbeing, enhancing our global luxury wellness offering through transformative guest experiences integrated with our leading spa and wellness standards.” Emlyn brings over 20 years of international experience to this role, beginning his wellness career in 1996. Since then, Emlyn has held several progressive management positions throughout Europe, The Middle East and Asia. Over his career, Emlyn has led group operations of several leading luxury spa and fitness operators. During his time at Resense Spas S.A he also held the position of Managing Director of Asia, accountable for the management and growth of the portfolio in China and South East Asia. Prior to that, Emlyn was the Director at GOGO Hospitality, and also held senior positions at Six Senses Resorts & Spas where he was the Regional Director for Europe and later the Operations Director for Asia. Prior to working within luxury hospitality, Emlyn held senior operating roles with Holmes Place Lifestyle clubs in Switzerland and Germany. “It is an honor and a privilege to join AccorHotels, to work with its prestigious luxury brands and among the highly respected professionals of its global wellness and marketing teams,” said Brown. “Our discerning and affluent clientele are well-travelled individuals and they are increasingly motivated by the opportunity to maintain and even improve their approach to health and wellbeing along their journeys. From designs and concepts to facilities and programs, my goal is to continue to surpass the expectations of our guests and infuse their entire hotel experience with opportunities for transformative, innovative and extraordinary moments of wellness and wellbeing.” Source: hotel-online

Create: Oct 20, 2018 Edit: Oct 20, 2018 Appointments

Raj Patel Hospitality to Open Fairfield Inn & Suites by Marriott in Tyler, Texas

The 88-room Fairfield Inn & Suites by Marriott in Tyler, Texas is set to open on Monday, October 22, 2018 with a new décor that provides guests with a feeling of warmth and calm while traveling. Located at 309 West Heritage Drive, the Fairfield Inn & Suites Tyler South will operate as a Marriott franchise, owned by Raj Patel Hospitality and managed by Hotel Equities of Atlanta, Georgia. General Manager Peter Wagner and Director of Sales Heather Trammell lead the management team at the property. The Fairfield Inn & Suites Tyler South offers guests convenient access to The Village at Cumberland Park, Kiepersol Winery and Faulkner Park Sports Facility. “Delivering both function and comfort, our new design and décor elevate the Fairfield brand, setting a new standard in the moderate tier category,” said Callette Nielsen, vice president and global brand manager, Fairfield Inn & Suites. “At Fairfield Inn & Suites, we provide an easy, positive and productive travel experience, as well as the promise of consistent and reliable service at an exceptional value. The Fairfield Inn & Suites Tyler South is a truly stunning example of the brand’s contemporary look and feel, and we are pleased to introduce Fairfield Inn & Suites hotels in the Tyler area.” The new décor package is warm, timeless, forward-thinking, and inviting with simple nods back to the brand’s heritage. Specific elements meant to evoke feelings from the Fairfield Farm include a farmhouse table in the lobby for gathering and connecting, photography from the Fairfield Farm serving as artwork in the lobby and guest rooms, natural materials and unique textures featured throughout, and a history wall in every property showcasing the brand’s roots. The new guestroom design is impactful, unique and addresses the functional needs of the Fairfield guest for a seamless experience. The room was designed with the modern traveler’s needs to stay productive on the road in mind without overcomplicating the guestroom. Each room features a modern lounge chair, serving as both functional and comfortable to either work or relax in. The artwork in the room takes center stage with the window treatment acting as a focal point, displaying photography taken at the Fairfield Farm. The material is sheer and allows light to pass through the photography, warming up the room and creating a comfortable environment. The guestrooms also feature a mobile desk, a comfortable couch, refrigerator, coffeemaker and microwave. Source: hotel-online

Create: Oct 20, 2018 Edit: Oct 20, 2018 International News

A Hotel Manager's Handbook: 189 Techniques for Achieving Exceptional Guest Satisfaction 1st Edition, Kindle Edition

Hotel News - This book presents techniq ues that reflect the vast and varied experience of the authors. They have produced an array of highly effective guest satisfaction techniques from which even the most veteran hoteliers can learn and benefit. With this practical, easy-to-use book, there is no need to sift through pages of narratives in order to identify actionable tactics and strategies that can be applied at the property-level. The book presents one unique and actionable customer satisfaction technique on each page—a useful feature for busy managers. Download The book here File Code: iranhotelnews.com

Create: Oct 14, 2018 Edit: Feb 10, 2019 International Books

Improving Food and Beverage Performance

Hotel News Education Group - The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. Improving Food and Beverage Performance is able to show how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service. Keith Waller looks at the practical issues of improving performance combining the key themes of quality customer service and efficient management. This text will enable managers and students alike to recognize all the contributing factors to a successful food and beverage operation. Keith Waller is Senior Lecturer for the Faculty of Business and Management at Blackpool and the Fylde College. He has extensive experience in the hospitality industry and is a member of the Hotel and Catering International Management Association. He is the co-author, with Professor John Fuller, of The Menu, Food and Profit. Download the Book here File Code: iranhotelnews.com

Create: Oct 13, 2018 Edit: Feb 10, 2019 International Books

Appointment of "Vali Teimori" to the Deputy Director of Cultural Heritage, Handicrafts and Tourism Organization of Iran

Hotel News - According to his commitment and experience, he is appointed as deputy Director of Cultural Heritage, Handicrafts and Tourism Organization of Iran . Scientific policy for activating all national capacities of tourism development in the domestic and international aspects, determining the target countries of tourism and providing a program for attracting tourists, assigning affiliates of tourism to the nongovernmental sectors, using modern statistical systems and strengthening electronic tourism systems , Providing New Regulatory Strategies, organizing Tour Guides, Maximizing the Relationship with the Private Sectors and Creating a Private Advisory Council, Providing a Scheduled and Purposeful Program for Education, selecting a project manager for speeding up tourism projects, developing tourism facilities and standards and improving hotel standards are important indicators that are expected to be carefully plann ed, well-organized, and performed by you as an expert person in these areas, t he private sector, other experts and interaction with other areas.

Create: Oct 13, 2018 Edit: Jan 15, 2019 Appointments

Marketing Strategies In The Hotel - Part One

Which marketing strategy is right for your hotel? Do you want to have a strong and effective marketing strategy, such as the one used by large hotel chains? At the first step, it's best to know that marketing is sales and promotion of your hotel rooms and other services that you offer to your guests. The use of 4-section marketing mix (Mix Marketing) can be the best way to achieve the desired result in implementing your marketing plans. These four parts are as follows: 1 - Product 2 - Price 3 - Place 4 - Promotion Part One - Product Make your guest stay at your hotel a memorable experience and always make sure that you are around 100% in line with your guests expectations. These expectations include a comfortable sleep, access to decent food, free internet and courteous staff. Do you already have these features? In the second step, you can ask yourself what makes your hotel different from other competitors? How often do your guests share an experience of your hotel with friends and family? Choose a unique personality for your hotel; a lasting icon that you can extend from the panel to small details. If you are lucky, the guests will feel satisfied and will remember you for a long time. A small example of this satisfaction is the photos taken during your stay in your hotel and social media, and write positive reviews of your hotel on social networks. This is your first and best marketing tool!

Create: Oct 10, 2018 Edit: Oct 14, 2018 Opinions and Articles

The first national conference of the Iranian Hoteliers' Association was held on September 26, 2018

HOTEL NEWS - The first national conference of the Iranian Hoteliers' Association was held on September 26, 2018, at the beginning of the World Tourism Week at the Spinas Palace Hotel in Tehran. "In addition to managers, landowners, investors, experts, professors, students, managers and activists in the hotel industry and tourism industry, several Country and tourism authorities, such as the chairman and deputy director of the Middle Eastern Cultural Organization, director of the Cultural Heritage, Handicrafts and Tourism Organization of Iran, the parliamentary deputy chairman of the President, the head of the city council of Tehran, as well as some members of the Islamic Consultative Assembly attended.". It should be noted that all the conference was designed, performed and managed by Hotel News Event Group. Excerpts from the statement by the head of the Cultural Heritage, Handicrafts and Tourism Organization at the first national conference of the hotel society of IranThe Global Tourism Chart from 1950 to the 2030s reflects the dramatic growth of this large industry, to the point where, according to the World Tourism Organization's 2017 figures, the number of international tourists has increased by 7% to 1.323 million.Inbound tourism in Iran has experienced a favorable growth despite all international threats over the past year, rising 45% in the first five months of this year, and more than 3 million people have traveled to Iran in August.The mix of tourists entering the country has changed, and many of them are from Iraq, Turkey, Azerbaijan and Russia, but the balance is expected to be established in the coming months.Iraqis who cross the border of Urand and enter Abadan and Khorramshahr are not calculated as incoming tourists because they come without a visa.

Create: Sep 30, 2018 Edit: Oct 15, 2018 Regional News