Baked Eggplant Parmesan

Mushroom Risotto

Hotel News Education - Cooking

Isfahan Province

CONTACT  IsfHotels.ir  Info@IsfHotels.ir  031 32 736 341  031 32 736 816  Hasht Behesht St, Isfahan.

Our “High-Tech, Low Touch” World

 We live in a society that has been called “high tech, low touch.” Most communications are done through electronics and machines. Face to face encounters are usually brief and their effectiveness depends on how well and accurately we get our message across. We simply CANNOT afford to wait for a second positive impression. The hospitality industry is a “people business” and our encounters are brief. In the eyes of the customer, your personal appearance and the service you provide represents the image the client has of the company. How you dress and present yourself can affect your effectiveness, your profitability and , therefore, your career and the company’s success. The staff’s appearances and behavior that will encourage repeat business. The pubic buys “perceived value.” Hotel employees look trustworthy, efficient and impeccable, most guest assume that the property is equally trustworthy, efficient and impeccable, too.

Guest Interaction Cycle - Leaving the Guest Room

After cleaning the guest room: Inform the guest that the room cleaning is finished “Mr/Mrs/Ms ________ your room has been serviced" Check for the guest satisfaction “Mr/Mrs/Ms _______ Everything is fine and comfortable in the room" Offer assistance in advance “Would you like me to call the restaurant reservation to book a table for you this evening?” If you are taking down a guest request, please ensure that they revert back to the guest with the confirmation. Leave the room quietly without disturbing the guest or making any noise. “Thank you very much Mr/Mrs/Ms _______ Have a wonderful evening”.

Guest Interaction Cycle - Entering the Guest Room

What are the Golden Rules we must follow when entering a guest room to Service the room 1. Turn down service Approach the main door of the Room and observe the sign on the door If there is a “Do not disturb” sign on the door – Slip a “service” card under the door and make note to return later to check whether the card has been removed

Marriott building world’s tallest modular hotel

On-site construction of the AC Hotel New York NoMad will begin this fall with an opening planned for late 2020. The 168-room, 26-story hotel will be erected over 90 days and, once fully built, will stand 360 feet tall. According to Marriott International, it will be the world’s largest modular hotel. Fully outfitted guestrooms will arrive at the construction site with bed, sheets, pillows, flooring and toiletries already inside. Marriott plans to use modular construction for the hotel’s roof and rooftop bar as well. Its more customized public areas, including the restaurant and lobby, are expected to be built using traditional methods. “We wanted to demonstrate that modular building can do more than just harness the efficiencies of the factory,” Danny Forster, president and founder of Danny Forster & Architecture, the firm that designed the project, said in a statement. “It can produce a graceful and iconic tower. And yes, it can do so at the rate of an entire floor a day.”Marriott said it began researching modular construction in 2014. In 2015 it began hosting town halls, factory tours and stacking events to educate owners, franchisees, architects, lenders, consultants, general contractors and other stakeholders on the benefits of modular construction. Since the initiative’s launch, its development partners have opened 31 Marriott-brand hotels using prefabricated guestrooms and/or bathrooms. “The world’s tallest modular hotel in one of the world’s greatest destinations will act as a game-changing symbol to ignite even greater interest in modular among the real estate and lending industries,” Eric Jacobs, chief development officer, North America, select and extended stay brands at Marriott, said in a statement.

Introducing the IHCL Hospitality Company in India

Sorinet Hotels Group

Sorinet hotels group is one of the companies affiliated to Sorinet Development Holding of Qeshm which has started its business in Qeshm free zone since June 08, 2011. Quality promotion in hotel industry according to the global standards and using latest world's equipment is the main goal of Sorinet hotels group. CONTACT  Sorinet_Hotels  SorinetHotels  SorinetHotels  SorinetHotels.com  021 4469 2332

The etiquette that a waiter exhibits in a restaurant or hotel (2)

Do not overhear conversation. Avoid mannerisms such as touching hair, picking nose, etc.  Stand erect all the times. A gentle bow at the time of service is permissible. Be attentive to guest calls.  Speak softly. Avoid arguing with service staff or guest in the restaurant or hotel. Avoid soliciting for tips.  Remove tips only after the guest has left. Enter and Leave the restaurant through the service door only. Carry pen or pencils in the pocket and not behind the ears or clipped in the front of the jacket.  Desist from chewing gum or beetle nut.  Present the bill/check to the host discreetly in order to avoid embarrassing him.

Banyan Tree Holdings

Banyan Tree Holdings Limited is an international hospitality brand that manages and develops resorts, hotels and spas in Asia, America, Africa and Middle East. The brand was established since 1994, with its roots in Singapore. As of 2014, there are 36 resorts and hotels. 2015 will see one addition to the list in Morocco and two more in China. Under their management are also 70 spas, 77 retail galleries, and 3 championship golf courses in 28 countries. It has been 20 years since the first Banyan Tree resort opened in Phuket. The group has 3 brands, Banyan Tree, an all villa concept which pioneered pool villas and tropical garden spa. Angsana, which provides a range of recreational activities and suited for families and friends, as well as Cassia, a holiday apartment concept with first property to launch in 2017. CONTACT  BanyanTreeHotels  Banyan_Tree  BanyanTreeHotels  BanyanTree.com