The organization or arrangement of jobs in a restaurant diagrammed on paper is known as the organization chart. Knowing how you fit into the organization chart helps you function in your job. In the dining room organizational structure, bussers and servers report to their immediate supervisor, who may be a head server. The head server reports to the host or maˆıtre d’hˆotel, who reports to the dining roommanager. The dining room manager reports to management. In small restaurants, one person may assume several of these positions. For instance, your immediate supervisor may be a maˆıtre d’hˆotel or host who also assumes the head server’s job. In large restaurants, additional staff, such as an expeditor, may help the server bring food from the kitchen. To avoid causing problems within the organization, follow the organizational structure. When you have questions or problems concerning the rules, regulations, or policies, talk to your immediate supervisor. Your supervisor has more experience and is in a position to solve certain problems.
Create: May 15, 2019 Edit: May 16, 2019 WaiterHilton is set to introduce its upscale lifestyle brand, Canopy by Hilton, to Italy with the arrival of a new hotel planned in Venice. The news follows a management agreement between Hilton and Marseglia Group, owners of Hilton Molino Stucky Venice. Patrick Fitzgibbon, Senior Vice President, Development, EMEA, Hilton, said, "Hilton has enjoyed a presence in Venice for more than a decade with Hilton Molino Stucky Venice. During that time, we have been focused on delivering exceptional guest experiences, creating meaningful employment and making a sustainable contribution to the local economy - a legacy that is set to continue with the arrival of Canopy by Hilton. The new hotel will contribute to the ongoing urban regeneration of the local neighbourhood of Cannaregio and create a vibrant meeting place for guests and local residents alike." Gary Steffen, Global Head, Canopy by Hilton, Hilton, said, "Canopy by Hilton is rooted in the local neighbourhood, and we're particularly excited to incorporate and celebrate the unique cultural, culinary and artistic influences of Cannaregio area in Venice. Canopy by Hilton Venice City Centre will be a stunning addition to our growing lifestyle portfolio in Europe, which already includes trading hotels in Reykjavik and Zagreb." Leonardo Marseglia, President of Marseglia Group said, "This is an important project for the relaunch of the historical city centre of Venice, revitalising a part of the city currently in a state of neglect and degradation and unlocking a new and vibrant neighbourhood where local residents and visitors can enjoy the best of Venetian hospitality in the new Botanical Gardens. We are proud to be continuing our partnership with Hilton on this spectacular new project." Canopy by Hilton Venice City Centre will join more than 30 Hilton hotels trading or under development across Italy when it opens in 2021. The hotel will be incorporated within the redevelopment of the existing buildings of the Venetian Botanical Gardens which date back to the 19th century. Canopy by Hilton hotels are thoughtfully curated to appeal to travellers seeking a locally inspired experience, with unique interiors that are influenced by the culture and history of the neighbourhood. Guests are welcomed by friendly Enthusiasts with expert local knowledge and recommendations and are invited to immerse themselves with local food and drink tastings and use of the complimentary Canopy by Hilton bicycles to explore the city. The introduction of Canopy by Hilton in Italy follows plans announced earlier this year to welcome guests at two new hotels in France, in Bordeaux and Paris. The new Canopy hotels join spectacular European properties in Reykjavik and Zagreb, with a further hotel under construction in London.
Create: May 13, 2019 Edit: May 14, 2019 International NewsIn a bid to create solid long-term investments, the Bayerische Versorgungskammer (BVK) has partnered with GBI AG, a German project development company, to invest in and manage hotel properties in Europe’s Germany (D), Austria (A), and Switzerland (CH) — or DACH — region via a fund created by Frankfurt-based Universal-Investment. The new fund’s strategy is to build a high-value, long-term portfolio. An initial investment of €500 million ($560 million) will go towards this goal. With about €77 billion ($98 billion) of managed funds, the BVK is one of Germany’s most important institutional investors. BUILDING A NEW PORTFOLIO The collaboration between GBI and BVK officially began in early 2019 when the purchase of the fund’s first hotel property, the Lindner Hotel Am Michel in Hamburg, was decided. “Set in a perfect downtown location in one of Germany’s most dynamic hospitality markets, this 4-star hotel is a fitting first step for the fund,” says Simon Behr, Director of Fund Management & Transaction at GBI AG. Opened in 2008, the 4-star hotel set in Neanderstreet has 259 modern rooms and comes with a large events and conference space with seven meeting rooms. After being run by Lloyd Fonds AG for over 10 years, it has now been sold to BVK’s new fund.
Create: May 12, 2019 Edit: May 14, 2019 International NewsRadisson is not alone in these efforts to grow in the African continent. Global hotel chains, including Marriott International and Hyatt Hotels have been increasing investments in Africa, which has some of the world’s fastest growing economies and a rising middle class. Radisson Hotel Group plans to open a further five hotels across Africa in 2019, four of which are located in the Francophone market, pushing the African portfolio to more than 50 hotels in operation before year-end. These openings include the first Radisson Blu hotel in Casablanca, which is the Group’s second hotel in Morocco, scheduled to open within the next six months, as well as their first hotel, and the countries first internationally branded hotel in Niger, with the opening of Radisson Blu Hotel Niamey in Q2 this year. “Our strategy will most certainly reinforce our presence in key markets not only in the Francophone markets, but across Africa, as we continue to focus on delivering on our expanding pipeline,” Rankoussi said.
Create: May 12, 2019 Edit: May 14, 2019 International NewsLuxury five-star country house hotel Lucknam Park has recently invested £250k into refreshing its spa facilities as part of a six-week project. The hotel has given its ESPA spa a facelift, relining and refurbishing the main pool and hydro pools, as well as introducing a new sauna featuring a Himalayan salt feature. The sauna and steam rooms within the changing rooms have been revamped and a new ice feature installed. The gym now boasts a new mural wall with an image of Lucknam Park’s driveway, to ‘bring the outdoors in’. In December, it was revealed that managing director Claire Randall was to leave her position as managing director to take up a role at The Idle Rocks and St Mawes Hotel in Truro in March. During her time at Lucknam Park, she was been an integral part of the property’s development and evolution, overseeing a £20m investment project and the launch of the spa in 2008. The 42-bedroom hotel is set in 500 acres of grounds and is home to the Michelin-star Restaurant Hywel Jones, the luxury ESPA spa and cookery school.
Create: May 12, 2019 Edit: May 14, 2019 International NewsAB Hotels, headed up the Bejerano family, has moved its Essex hotel back to independent status after seven years operating under the Crowne Plaza brand. The four-star Crowne Plaza Colchester Five Lakes hotel, which was acquired by AB Hotels in 1994, has also reclaimed its original name and will now be known as Five Lakes Resort. AB Hotels director, Rafi Bejerano said that the decision was made to ‘move away from the corporate approach of a branded hotel’ and restore the ‘personal touch and family feel’ associated with AB Hotels. “Being independent again gives us the opportunity to be more flexible, dynamic and respond quickly to the needs of the market,” he said. “The response has been tremendous so far and we are looking forward to re-establishing direct personal relationships with our agents, suppliers and loyal customers.” The news comes just a few months after the family decided to sell their London property, The Arch, to StayWell Holdings, a hotel and leisure company in Japan. AB Hotels also owns Sopwell House in St Albans, Hertfordshire.
Create: May 11, 2019 Edit: May 14, 2019 International News