Mandarin Oriental has announced that it has signed a management contract to manage, and ultimately brand, the iconic Emirates Palace in Abu Dhabi, United Arab Emirates. The Group will take over management of the property from 1 January 2020. It will be Mandarin Oriental’s second hotel in the United Arab Emirates following the opening of Mandarin Oriental Jumeira, Dubai in early 2019. The hotel will be rebranded as a Mandarin Oriental property, following a phased renovation over two years, during which time the hotel will remain open. The work will encompass significant upgrades to guestrooms and recreational amenities, as well as new food and beverage facilities. The Emirates Palace hotel sits on a 1.3-kilometre private beachfront, featuring 394 guestrooms and suites, 12 restaurants and bars, 40 meeting rooms, a concert grade auditorium and a ballroom that can accommodate up to 2,500 people. Leisure facilities include a marina, two swimming pools, a spa and two fitness centres. “This is a unique opportunity to manage one of the most high-profile properties in the Middle East and will be an excellent addition to our portfolio in the region. We look forward to bringing the Group’s exemplary service standards to Abu Dhabi and to introducing the brand to a new audience,” said James Riley, Group Chief Executive of Mandarin Oriental Hotel Group. “The partnership with Mandarin Oriental represents an important milestone and aims to propel the property’s profile into a new era,” said His Excellency Sultan Dhahi Sultan Al Humairi, Managing Director of Emirates Palace Company (EPCO). “We look forward to a mutually prosperous and fruitful relationship with Mandarin Oriental Hotel Group,” he added. Emirates Palace, Abu Dhabi is centrally located in the heart of the city, conveniently situated for both leisure and business travellers. The Grand Mosque and the Abu Dhabi National Exhibition Centre are a short drive away. The Marina Mall is nearby and the commercial centre of the city is also easily accessed. The hotel is 40 minutes from Abu Dhabi International Airport and 90 minutes from Dubai Airport.
Create: Dec 23, 2019 Edit: Dec 23, 2019 International NewsCreate: Dec 21, 2019 Edit: Jan 26, 2020 TV
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The process of bipartite negotiations between parties (hospitality managers and employees) who bargain directly with one another, usually unaided by either a mediator or industrial tribunal. In some countries collective bargaining can occur with direct legislative support and intervention where industrial legislation provides procedures for bargaining such recognizing the role of bargaining agents (trade unions), allowing either party to take industrial action during a ‘protected’ bargaining period (protected from common law damages under tort) and an obligation by the parties to bargain in ‘good’ faith by attending meetings, providing information, and negotiating the agenda in good faith.
Create: Dec 17, 2019 Edit: Dec 21, 2019 Hotel ManagementAs a new decade begins, two of the most significant challenges for travel are climate change and overtourism. However, a Globetrender and YouthSight survey of young people within the Gen Z demographic shows a distinct sense of responsibility for the way they travel and a willingness to alter their booking decisions for the sake of the planet. The “State of Gen Z” travel survey was conducted by independent research agency YouthSight in August 2019 and polled 1,070 young people aged 16 to 24, both male and female, from the UK. Some were at school, some were at university and some were employed. The result showed that 44% of Gen Zs either agree (34.5%) or strongly agree (9.5%) with the statement “I think a lot about the environmental impact of my travel”. (38.5% neither agree nor disagree, 11% disagree, 6.5% strongly disagree.) Of those who said they think about the environmental impact of their holidays, 65% would consider taking a train instead of a plane to reduce their carbon footprint. 57% would book an eco-friendly hotel, 48% would use an ethical tour company and 48% would pay for carbon offsetting. Meanwhile, 49% either agree (36%) or strongly agree (13%) that UNESCO World Heritage Sites such as Machu Picchu, the Great Barrier Reef, Uluru (Ayers Rock) and Angkor Wat should limit the number of visitors allowed. (20% neither agree nor disagree, 3% disagree and 28% strongly disagree.)
Create: Dec 17, 2019 Edit: Dec 17, 2019 International NewsGetting dropped into a new city is disorienting, and all the more so when you need to ask for help but don’t know how to pronounce the name of the place you’re trying to get to. Google Maps now has a fix for this. When you’ve got a place name up in Maps, just press the new little speaker button next to it, and it will speak out a place's name and address in the local lingo. And if you want to continue the conversation, Google Maps will quickly link you to the Google Translate app. New cities are full of new buildings, new foods and even new foliage. But you don’t want to just see these things; you want to learn more about them. That’s where Google Lens comes in as a know-it-all tour guide and interpreter. It can translate a menu, tell you about the landmark you're standing in front of or identify a tree you’ve never seen before. So whenever you think, “I wonder what that building is for,” you can just use your camera to get an answer in real time.
Create: Dec 17, 2019 Edit: Dec 17, 2019 International NewsMargaritaville Hotel Nashville, the newest addition to the Margaritaville portfolio, brings an entirely unique lodging concept to the destination with a “no worries” casual luxury atmosphere. Developed by Safe Harbor Development LLC and managed by Davidson Hotels & Resorts, the 12-story hotel features 166 guestrooms, as well as 52 Margaritaville Vacation Club® by Wyndham suites, and is centrally located a half block south of the Music City Center, near Broadway. Amenities include a rooftop relaxation and entertainment area with an outdoor pool, sundeck, fire pits and live entertainment; a 24-hour fitness center; and two first-ever Margaritaville dining concepts – FINS Bar and JWB Grill. “We’re thrilled to offer a one-of-a-kind experience where guests can revel in the excitement of Nashville while simultaneously enjoying the Margaritaville state of mind,” said Jeff Webb, general manager of Margaritaville Hotel Nashville. “It’s a wonderful feeling to be able to welcome guests to the first urban destination Margaritaville hotel.” Situated in Nashville’s bustling South of Broadway (SoBro) neighborhood, the hotel is steps away from the Country Music Hall of Fame, Bridgestone Arena, Music City Center, Honky Tonk Highway and more. Drawing from Nashville’s vibrant cultural and entertainment scene and inspired by the lyrics and lifestyle of singer, songwriter and best-selling author Jimmy Buffett, Margaritaville Hotel Nashville offers an elevated design with a laid-back metropolitan attitude. Crisp white bedding and teak finishing create a sense of escapism within each guest room, while playful colors and tasteful tropical decor add to the island setting among the restaurants and bars. In addition to FINS Bar, JWB Grill, and with music and entertainment at its core, the hotel also includes nearly 11,000 sq. ft square feet of indoor and outdoor customizable space, setting the stage for corporate group events, weddings and celebrations in downtown Nashville. The 52 vacation club suites offer owners plenty of space to kick back and relax, with mini kitchens and separate living and dining areas in the apartment-style suites. The property is now home to Radio Margaritaville’s Nashville studio, heard worldwide on SiriusXM Channel 24. Live broadcasts, special guests and a mix of Jimmy Buffett, island, rock, reggae and country will hit the airwaves from a new state-of-the-art studio in the lobby, bringing the sounds of the tropics to Nashville. SiriusXM subscribers are able to listen to Radio Margaritaville channel 24 on SiriusXM radios, and those with streaming access can listen online, on-the-go with the SiriusXM mobile app and at home on a wide variety of connected devices including smart TVs, devices with Amazon Alexa or the Google Assistant, Apple TV, PlayStation, Roku, Sonos speakers and more. Go to www.SiriusXM.com/streaming to learn more. “We are excited to partner with Margaritaville and Davidson Hotels & Resorts to introduce Margaritaville Hotel Nashville, destined to be a destination of its own in the thriving city of Nashville,” said Darby Campbell, owner and president of Safe Harbor Development LLC, and lead investor on the project. “We’re proud that this property manages to convey a vibrant yet laid back attitude and there are no better partners than Davidson and Margaritaville to bring this hotel to life.”
Create: Dec 16, 2019 Edit: Dec 16, 2019 International NewsHilton’s efforts will feed more than 160,000 annually, while diverting millions of pounds of food waste from landfills McLean, Va. – As the holiday season approaches, Hilton (NYSE: HLT) is announcing the expansion of its innovative food donation initiative to all of its managed hotels across the United States and Canada, representing one of the largest hotel food donation programs to date. The company expects to donate nearly 100 tons of food over the next year — enough to feed more than 160,000 people — while also diverting millions of pounds of food waste from landfills. “We have a century-long tradition at Hilton of playing a pioneering role in the hospitality industry, and it is inspiring to see our Team Members taking that spirit out into their communities to address the serious problem of food insecurity,” said Chef Marc Ehrler, Vice President of Americas Culinary, Hilton. “What started as a pilot in a few of our hotels has become a movement because our Team Members are motivated by a desire to have a positive impact.” Approximately one-third of food is wasted worldwide, yet global food insecurity remains endemic. It is estimated that more than 41 million Americans, including 13 million children, currently suffer from food insecurity. Meanwhile, most food waste ends up in landfills where it produces nearly 10% of the global greenhouse gas emissions that contribute significantly to climate change. In response, Hilton included an ambitious commitment to reduce its food waste by 50% by 2030 as part of the company’s Travel with Purpose 2030 Goals to cut its environmental footprint in half. Working with its environmental partner, World Wildlife Fund (WWF), Hilton undertook pilots at 50 hotels around the world to better understand food waste reduction challenges and opportunities in the hospitality industry. The pilots resulted in a number of innovations in Hilton hotels, from “no-waste” catering menus to thoughtfully designed buffet presentations. “At Hilton, we have incredible potential to solve some of society’s most pressing challenges through our hospitality mission,” said Katie Fallon, Executive Vice President of Corporate Affairs, responsible for Hilton’s corporate responsibility efforts. “We will keep at this until every one of our hotels around the world is diverting food waste to address the hunger crisis, so that our guests know that when they stay with us, they are traveling with a purpose.” Hilton also participated in the development of the Hotel Kitchen toolkit, a free tool developed by WWF and the American Hotel & Lodging Association with funding from the Rockefeller Foundation, which provides hotels with techniques to reduce food waste. Hilton has implemented the Hotel Kitchen toolkit and its associated trainings at all of its managed hotels in the Americas, while also making the toolkit available to its franchised properties. Now, Hilton is expanding its food waste initiative by encouraging its 300 managed hotels in the US and Canada to partner with local food rescue organizations to feed the hungry in their immediate communities. Each hotel will set a food waste diversion and donation goal for 2020 and report their progress so top performers can be recognized each month. Hotel teams will be able to select organizations to work with from a robust directory of food donation and diversion partners from across the country, as well as connect with one another to share best practices. Examples of existing partnerships include: 1. Hilton San Francisco Union Square has worked with Food Runners for nearly 15 years, providing nearly 2.5 tons of food to the organization annually. Food donated by Hilton is relayed by Food Runners’ volunteers to programs serving seniors, veterans and the homeless. 2. New York Hilton Midtown donates excess edible food to the Rethink Food Program, which picks up unused food from restaurants, farms, and other food purveyors to repurpose it into delicious and nutritious meals for under-served New Yorkers. 3. Waldorf Astoria Las Vegas donated nearly a ton of food over the last year to its partner Three Square, which distributes the food to local non-profit organizations. 4. Hilton’s food donation program is initially focused on the US and Canada because food donors in those countries are legally protected from liability under Good Samaritan laws, but the company’s goal is to expand these efforts globally. Donation efforts are already being driven at many of Hilton’s hotels around the world, including partnerships with groups like Scholars of Sustenance in Thailand and Indonesia, Oz Harvest and Addi Road Food Pantry in Australia, the Egyptian Food Bank, Equoevento in Italy, and Al Rescate, the first food rescue program created specifically for the hospitality industry in Mexico. Hilton measures its food waste progress using the company’s cloud-based corporate responsibility management system, LightStay. All properties are required to use LightStay to measure their environmental and social impact. So far this year, Hilton hotels in the Americas have diverted more than 6 million pounds of food waste from landfills, an equivalent of more than 11,000 MT of carbon emissions.
Create: Dec 16, 2019 Edit: Dec 16, 2019 International NewsHoteliers are always looking for ways to improve their digital strategies and turn every dollar into an even greater revenue-driving initiative. Every hotelier’s marketing mix should include metasearch — especially considering all of the new and exciting updates coming to existing metasearch platforms and search engines. Google and TripAdvisor are rolling out new optimization and targeting options that will allow advertisers to reach relevant audiences and maximize spend. Also, Bing is introducing Bing Hotel Ads, and NextGuest is one of the first agencies to offer connectivity and presence on this important search engine. Download the whitepaper to uncover metasearch fundamentals and learn about all of the new updates of today’s metasearch.NextGuest Digital uses the latest in digital marketing technology to assist hotel brands in crafting their digital presence. Through the agency’s smartCMS®, Content Personalization Engine, Smart Data Marketing, and other innovative initiatives, hoteliers see a drastic boost in direct bookings, as well as lower distribution costs and an increase the lifetime value of guests. NextGuest Digital is part of NextGuest, an all-encompassing partner that helps hoteliers acquire, engage, and retain their next guest. Based in New York City, the company is comprised of NextGuest Digital, CRM, Labs, and Consulting.
Create: Dec 16, 2019 Edit: Dec 16, 2019 International News