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Aemilia Hotel Deploys BeyondTV GuestCast to Cater to Latest Demands in Contactless Guestroom Entertainment

BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has announced the successful implementation of its BeyondTV GuestCast streaming solution at the Aemilia Hotel in Bologna, Italy. Installed by LB Sistemi, one of the first LG Business Solutions vendors to receive BeyondTV dealer Certification in the region, BeyondTV GuestCast will ensure that the Aemilia Hotel can securely meet growing industry demands for personalized in-room entertainment. A new 125-room property situated in the heart of Bologna, Aemilia Hotel seeks to provide its guests with the latest in modern amenities and comforts, with guestroom entertainment being no exception. By leveraging BeyondTV’s Certification Program which provides Italian hotels with straightforward access to the company’s technology via LG Business Solutions, Aemilia Hotel can now offer instant compatibility with thousands of mobile-based streaming apps. Engineered specifically to address the unique needs of the hospitality industry, BeyondTV GuestCast significantly allows guests to cast virtually any content of preference from personal devices onto guestroom televisions without ever requesting personal login information. The platform is also designed to be fully compatible with existing hotel television and Wi-Fi network hardware, eliminating the need for complex integrations or equipment replacement. “In the current market environment, it is more important than ever for hotels to enhance their competitiveness by adopting technologies that can safely address guest expectations for personalized experiences,” said Luca Bibolini, General Manager at Aemilia Hotel. “As a modern 4-star hotel, we were committed to identifying the industry’s leading platform for personalized in-room entertainment, with BeyondTV GuestCast offering precisely the kind of flexible functionality, ease-of-use and enhanced security that today’s guests expect.” In addition to sidestepping the need for guests to enter-in sensitive login information, BeyondTV GuestCast also utilizes advanced device isolation capabilities to prevent cross-room communication. This feature significantly prevents both the inadvertent and malicious casting of content to televisions located in other rooms, and serves as yet another vital layer of protecting guest privacy. BeyondTV GuesCast is also backed by 24/7 support services that can swiftly address any suddenly arising performance issues before they can negatively impact hotel stay experiences.

Create: May 6, 2021 Edit: May 6, 2021 International News

Hyatt Announces the Opening of Three Hotels Under the JdV By Hyatt Brand in Sweden

Hyatt Hotels Corporation (NYSE:H) today announced the opening of three boutique hotels in Sweden under the JdV by Hyatt brand. Story Hotel Riddargatan and Story Hotel Signalfabriken in Stockholm, and Story Hotel Studio Malmö in Malmö, Sweden– all join Hyatt’s independent collection portfolio, significantly increasing Hyatt’s brand presence in Sweden. The three hotels join Hotell Reisen bringing the total number of Hyatt properties in the country to four. The JdV by Hyatt brand caters to free-spirited guests seeking vibrant and socially inclusive stays – bringing people from all walks of life together through joy-driven services. Deeply rooted in the culture of its local neighborhood, each hotel is as unique as the individuals who enter through its doors, providing guests with a range of locally inspired programming that allows them to connect authentically with the surrounding community during their stay. With modern, Scandinavian design that reflects the edgy nature of both Swedish cities, the hotels offer amenities for business and leisure travelers alike. “We are truly passionate about the neighbourhoods in which our hotels are located – so much so that we ensured the design of each hotel was a true extension of its surroundings and authentically reflected the local culture”, said Alexander Hederstrom, general manager of Story Hotel Riddargatan and Story Hotel Signalfabriken. “This is why we are so proud and excited to be joining JdV by Hyatt – a brand that truly recognizes and celebrates the importance of local community.” “We are excited to welcome guests through our doors and share with them the spectacular views of the ocean and the beautiful city of Malmö from our rooftop. Story Hotel Studio Malmö is at the heart of the city, only a five minute walk from the Malmö Central Station,” said Sebastian Kamieniarczyk, general manager of Story Hotel Studio Malmö. “With each hotel’s unique location, there really is no better place for guests to stay when coming to explore the city and immerse themselves in the local culture”. Story Hotel Riddargatan, Story Hotel Signalfabriken and Story Hotel Studio Malmö all feature individually designed boutique guestrooms, vibrant public spaces and food and beverage offerings for both visitors and residents.

Create: Apr 19, 2021 Edit: Apr 19, 2021 International News

Wyndham Breaks Ground on First LaQuinta and Hawthorn Suites Dual-Brand Hotel in Pflugerville, Texas

Wyndham Hotels & Resorts (NYSE: WH) – the world’s largest hotel franchising company with over 8,900 hotels across nearly 95 countries and territories – announced today the first groundbreaking of its new La Quinta and Hawthorn Suites dual-brand hotel concept in Pflugerville, Texas. This marks the first-ever pairing of these two flags under the same roof and enables owners to target both the business transient and extended-stay demand within any given market. The company has 36 La Quinta and Hawthorn dual-branded hotels in its development pipeline in markets such as San Antonio and El Paso, Texas; Yuma, Ariz.; Wichita, Kan.; Charlotte, N.C. The property is slated to open in March 2022 with a combined 100 guestrooms – 30 of which will feature the recently updated Hawthorn room design that includes modern, well-equipped kitchens for extended-stay guests. This hotel will also feature the newly refreshed room design from La Quinta’s sought-after Del Sol prototype in 70 rooms. This new dual-brand hotel concept is designed to streamline development and operational costs. The concept includes a shared lobby, spacious modern great room, fitness center, bar, amenities, and back of the house all while appealing to the multiple types of travelers that have an affinity for these brands. The combination enhances Wyndham’s suite of offerings for developers by coupling its leading upper-midscale brand, La Quinta, with its benchmark, extended-stay Hawthorn Suites brand that reported a 44 percent year-over-year increase in domestic contract executions during 2020. Conveniently located at Pflugerville’s Stone Hill Town Center, just 15 miles northeast of Austin, the hotel provides easy access to the area’s more than 1,000 acres of scenic parks, trails and open spaces. The growing suburb of Pflugerville has seen significant business and residential growth, with a nearly 40 percent population increase in the past 10 years. We’re delighted to expand our portfolio with this new dual-branded hotel, providing these two distinct accommodations under one roof to meet the diverse needs of today’s travelers and provide operational efficiencies for developers,” said Krishna Paliwal, Wyndham’s president of La Quinta and head of architecture, design, and construction. “Our powerful marketing and sales programs for both La Quinta and Hawthorn will combine to drive reservations to this hotel. The industry-leading Wyndham Rewards program, now 86 million members strong, drives 46 percent of all U.S. hotel stays across our portfolio.” With La Quinta and Hawthorn Suites targeting different types of travelers, this brand pairing offers a unique opportunity to introduce a new subset of consumers to Wyndham’s strong upper-midscale and midscale portfolio. By bringing select-service and long-term lodging together under one roof, Wyndham is tapping into the steady and strong appetite developers and travelers have for extended-stay, especially in the midscale space which is expected to continue the high growth that it is seeing today.

Create: Mar 6, 2021 Edit: Mar 6, 2021 International News

The St. Regis Almasa Opens in Egypt Following Rebranding From Almasa Hotel

St. Regis Hotels and Resorts (www.StRegis.com), part of Marriott International (www.Marriott.com), today announced the opening of The St. Regis Almasa with the rebranding of the Almasa Hotel. Located in the New Administrative Capital of Egypt, The St. Regis Almasa is poised to become the best address in the heart of the up-and-coming city, which is slated to be the new face of Cairo and the administrative and financial hub of Egypt. “We are delighted to bring our iconic St. Regis brand to the New Administrative Capital together with the National Authority for Management & Investment,” said Guido De Wilde, Chief Operating Officer, Middle East, Marriott International. “This opening is a significant milestone in our journey and underscores the tremendous trust and confidence our owners have in us and in the power of our luxury brands in the region.” General Sherif Salah El-Din Chairman of The National Authority for Management & Investment said, “The National Authority for Management and Investment is excited to collaborate with Marriott International to bring the classic sophistication of the St. Regis brand to the New Administrative Capital of Egypt. The St. Regis Almasa will play a significant role in giving the tourism industry much-needed support and will become the new destination for luxury hospitality in Egypt, playing host to the country’s most coveted events, conferences and summits.” Showcasing timeless design and exquisite architecture, The St. Regis Almasa offers 270 rooms, 90 suites, 60 apartments and 14 villas, all featuring a private balcony or patio overlooking the pool and surrounding lush green landscape. The hotel’s classic aesthetic blends effortlessly with an elegant palate of rich fabrics to create a refined environment of luxury and comfort. Guests will enjoy the brand’s signature Butler Service, which offers around-the-clock anticipatory service and customizes each guest’s stay according to their tastes and preferences. The St. Regis Almasa boasts a 42,000-square-foot convention center that hosts official government conventions and events, as well as official foreign presidents’ and delegation visits. The Convention Center includes three ballrooms with separate entrances, dedicated bridal suites, nine meeting rooms and six VIP lounges with access to a private restaurant. It also features The Summit Hall, which is renowned for hosting heads of states, and Teatro Al Asema, a state-of-the-art spectator venue. The hotel is also ideally situated a short distance from Egypt’s ministerial district and the new Arts and Culture hub which is home to the Grand Opera House, Egypt’s Capitals Museum and the Capital Library. Dining venues at The St. Regis Almasa include La Sponda, offering true Italian charm and flavor, and Café Royal situated in the heart of the lobby serving the St. Regis brand’s signature Afternoon Tea ritual. The hotel also anticipates introducing new concepts and distinctive culinary experiences. The St. Regis Almasa’s leisure facilities cater to all ages, featuring indoor and outdoor swimming pools and an artificial beach with waves. Guests can escape to the Trio Club House, an exquisite retreat housing a luxurious spa. The spa has eight tranquil treatment rooms offering a range of holistic treatments, a Moroccan Hammam, sauna and steam rooms and a fitness center with a separate space for ladies and a kids club. True to the legacy of the iconic brand, The St. Regis Almasa is expected to encompass the hallmarks of the brand such as its rich traditions and rituals to bring to life a complete brand experience over the next few months.

Create: Mar 6, 2021 Edit: Mar 6, 2021 International News

Some $154m paid to support tourism businesses across Iran

The Iranian government has paid 6.5 trillion rials ($154.7 million at the official exchange rate of 42,000 rials per dollar) in loans to the tourism businesses affected by the coronavirus pandemic across the country in the current Iranian year 1399 (started on March 20, 2020), the tourism minister has said. Although the coronavirus outbreak has caused significant damage to the tourism industry, one of the ministry’s strategic plans is to diversify tourism products, which is expected to expand economic prosperity, Ali-Asghar Mounesan announced on Monday. Several historical structures and aging buildings have been revived and repurposed into different accommodation centers to attract more domestic and foreign travelers, he added. In recent years, nature tourism has also gained popularity due to the country’s natural beauty and attractions, he explained. In this regard, several eco-lodge units have been established even in the farthest regions of the country as well, the minister noted. Elsewhere in his remarks, he expressed hope that limited Noruz trips would be possible, if practiced under health protocols, during the Iranian New Year vacations, which begins on March 21. Government’s care and support packages Last October, the deputy tourism chief, Vali Teymouri, announced that a new support package was approved to pay loans to businesses affected by the coronavirus pandemic. Depending on the type and activity of the businesses, they could benefit from at least 160 million rials ($3,800 at the official rate of 42,000 rials) to nine billion rials ($214,000) of bank loans with a 12-percent interest rate, he said. The loans would be allocated to tourist guides, travel agencies, tourism transport companies, tourism educational institutions, eco-lodges and traditional accommodations, hotels, apartment hotels, motels, and guesthouses as well as traditional accommodation centers, tourism complexes, and recreational centers, the official explained. Teymouri in September pointed to the 1.3 million tourism workers in the country, who are facing several issues due to the coronavirus crisis and said “This number, in addition to their households, includes a significant population that makes a living through tourism, who are needed to be considered in ministry’s decisions.” Back in August, Teymouri announced that the tourism ministry had approved a total budget of 4,920 billion rials (over $117 million) to support corona-affected tourism businesses, covering as much as 36,000 people working in the tourism sector. Tourism industry in critical situation Mounesan in October warned that Iran’s cultural heritage and tourism would be in a critical situation if the crises caused by the outbreak of the coronavirus continue. Last August, the tourism minister said that the tourism sector of the Islamic Republic had suffered a loss of 12 trillion rials (some $2.85 billion) since the outbreak of the coronavirus pandemic. He also noted that the coronavirus pandemic should not bring traveling to a complete standstill. “Corona is a fact, but can the virus stop tourism? Certainly not. For us, the coronavirus is a new experience in dealing with crises that teaches tourism experts around the world how to deal with such a disaster, and thankfully governments are turning this into an opportunity for better planning.” Optimistic forecasts, however, expect Iran to achieve a tourism boom after coronavirus contained, believing its impact would be temporary and short-lived for a country that ranked the third fastest-growing tourism destination in 2019. The latest available data show eight million tourists visited the Islamic Republic during the first ten months of the past Iranian calendar year (started March 21, 2019).

Create: Mar 3, 2021 Edit: Mar 3, 2021 Regional News

Nobu Partners With SIGNA Real Estate for Nobu Hotel in Elbtower Hamburg, Germany

Nobu Hospitality, the global lifestyle brand founded by Nobu Matsuhisa, Robert De Niro and Meir Teper, is delighted to announce its continuing global expansion into the “Gate to the World,” Hamburg, Germany. “We are very happy to be working with SIGNA in developing the Nobu Hotel in the great city of Hamburg,” stated Robert De Niro and Chef Nobu Matsuhisa, Founders of Nobu Hospitality. The Nobu Hotel and Restaurant will be located within the Elbtower, a project by SIGNA Real Estate, one of Europe’s leading property companies. The Elbtower will be a mixed-use development destination encompassing premium office space and the Nobu Hotel and Restaurant set within the tallest high-rise in the city. Timo Herzberg, CEO SIGNA Real Estate Germany remarks, “The partnership with Nobu Hospitality in the launch of the Nobu Hotel and Restaurant Hamburg underscores the compelling Elbtower development as Northern Germany’s tallest skyscraper. Hamburg as a destination fits seamlessly within the Nobu Hotel and Restaurant collection and will be embraced by our prestigious office tenants in the Elbtower as the most exclusive destination in Hamburg.” Trevor Horwell, CEO Nobu Hospitality comments, “We are extremely honoured and excited to be working with SIGNA on this unique project. This is the first project in this growing partnership, and we are exploring other destinations with SIGNA. Hamburg is an economic powerhouse in Germany and is an exciting destination for travellers whether for business or pleasure and perfectly fits with our global clientele. The Elbtower itself is a very special project planned as Hamburg’s world class dynamic lifestyle destination with our Nobu Hotel and Restaurant sitting as its core.” Rising 245m and 64 stories over the River Elbe, the Elbtower is designed by celebrated architectural firm, David Chipperfield Architects, and will complete the city’s silhouette with its striking and curved façade. Forming a designed counterpoint to the famed Elbphilharmonie concert hall and serving as an entrance marker to the prestigious HafenCity district. The Elbtower will house the Nobu Hotel and Restaurant, the tower itself will be comprised of flexibly designed office spaces with unparalleled views of the city and beyond. The ground floors, with their innovative layouts, will form the hub of the Elbtower community and play a significant role in positioning the Elbtower as the most attractive place to work, sleep, eat and drink, shop and socialise in Hamburg. The offering will comprise of a variety of retail shops, restaurants, and co-working spaces. The Elbtower will add to The SIGNA Group’s portfolio of exclusive real estate properties in prime city locations around Europe. The Nobu Hotel Elbtower Hamburg will offer 191 spaciously designed guest rooms and suites, a 200-seat Nobu restaurant, a stylish terrace bar and lounge with views of the River Elbe, and a state-of-the-art fitness and wellness facility. In addition to the restaurant and private dining rooms, the hotel will offer sophisticated event space for corporate and social gatherings as well as an outdoor terrace. Another highlight will be a Nobu private members club for the local community where members will benefit from a private lounge with a food and beverage offering, access to the hotel’s fitness and wellness facility as well as exclusive members only events. Nobu is one of the world’s most celebrated luxury hospitality brands renowned for its award-winning “new style” Japanese cuisine and exceptional hotel offerings in the world’s most desirable locales, with heartfelt service, energized public spaces and instinctive design.

Create: Feb 26, 2021 Edit: Feb 26, 2021 International News

Virus causes $5.2 billion damage to Iran’s tourism, minister says

Iran’s tourism industry has suffered a loss of some 220 trillion rials (about $5.2 billion at the official exchange rate of 42,000 rials per dollar) since the outbreak of the coronavirus pandemic, Cultural Heritage, Tourism, and Handicrafts Minister said on Tuesday. “Iran’s tourism has suffered some 220 trillion rials due to corona pandemic so far…. and we hope that with the production of domestic vaccines, tourism will flourish in 1400 [the new Iranian calendar year which begins on March 21],” Ali-Asghar Mounesan said. He made the remarks during the opening ceremony of Tehran’s international tourism and handicrafts fair, which is currently underway at Tehran Permanent International Fairgrounds. “We hope that the widespread vaccine would bring prosperity to all branches of tourism such as agritourism, ecotourism, and nature tourism,” the minister said. “Over 1.5 million jobs have been lost in the tourism sector of Iran due to the COVID-19 disease…. Many of the tourism-insiders are now unemployed or they are staying at home,” Mounesan announced last December. The government had previously allocated a total of 500 trillion rials (about $12 billion) to the corona-affected sectors, of which 200 trillion rials ($4.7 billion) will be given to the health ministry and the rest will be spent on other sectors, he explained. Last month, the minister announced that the national budget bill for the next calendar year (starting on March 20) has proposed 70 trillion rials (about $1.7 billion) to support tourism businesses affected by the coronavirus pandemic. If the budget receives parliament’s approval, it will be injected into different sectors of the tourism industry, which has taken a major hit from the coronavirus outbreak over the previous months, he noted. Despite the toughest economic pressures and sanctions, the government has provided good support to all sectors of tourism, the minister said. However, there is hope that the beginning of mass vaccination against the coronavirus will provide better conditions for tourism and businesses related to this sector, he explained. Government’s care and support packages In late October, the deputy tourism minister, Vali Teymouri, announced that a new support package to pay loans to businesses affected by the coronavirus pandemic has been approved. Depending on the type and activity of the businesses, they could benefit from at least 160 million rials ($3,800) to nine billion rials ($214,000) of bank loans with a 12-percent interest rate, he said. The loans will be allocated to tourist guides, travel agencies, tourism transport companies, tourism educational institutions, eco-lodges and traditional accommodations, hotels, apartment hotels, motels, and guesthouses as well as traditional accommodation centers, tourism complexes, and recreational centers, the official explained. Teymouri pointed to the 1.3 million tourism workers in the country, who are facing several issues due to the coronavirus crisis, and said “This number, in addition to their households, includes a significant population that makes a living through tourism, who are needed to be considered in ministry’s decisions.” Teymouri has said that the tourism ministry has approved a total budget of 4,920 billion rials (over $117 million) to support corona-affected tourism businesses, covering as much as 36,000 people working in the tourism sector.

Create: Feb 24, 2021 Edit: Feb 24, 2021 Regional News

Luxury’s Next Competitor Is Not a Hotel

Every hotel property aspires to be luxury in one way or another, even as the word ‘luxury’ has become a bit overused in the past decade. As such, there are always new entrants testing out concepts and evolving various features, amenities or service offerings, all in an attempt to get one step ahead of the curve. The pandemic has, of course, shifted priorities but the pursuit of luxury still remains as a means of capturing guests’ hearts. Concurrent to this arms race amongst traditional hotels – and now also alternative accommodations – it is important that hospitality brands consider those accommodations not bound by land. Cruise lines are also evolving and diversifying in the wake of COVID-19, particularly as they try to cover as many traveler niches as possible, including several different types of luxury such as what’s addressed herein. As we all look to recover from this world-shaping crisis, hotels must take a more holistic approach in evaluating market forces and their competition. Launching the Seven Seas Splendor This is one event from the antecovidian times that still has significance for hoteliers. Aggressively promoted through social media channels, the christening of the New Regent Seven Seas Splendor was an hour-plus YouTube segment dedicated to the company, its staff and the ship. Watching this unfold, we could not help wondering at the tremendous organization that unfolded to not only construct this vessel, but importantly the efforts required to bring this product into the marketplace. While the coronavirus has cast a big question mark over its long-term success, what’s important to remember here is the larger trend – the expansion of the luxury cruise segment. This being a hotel publication, you may wonder why we are lavishing so much attention on a product launch that is not a hotel property. Fact is, that as hoteliers, there is a great deal of learning that we can glean from this singular event, as well as from the cruise industry’s overall response to the pandemic. If you are managing or owning a luxury hotel or resort, this new ship and others like it will soon become a significant competitor; just think of it as 375 rooms added into your comp set. The Seven Seas Splendor once again raises the bar on ‘accessible luxury’. By accessible, we mean prices that run at roughly $1,500 to $2,000 per night (meals included), which is a sweet spot for the luxury accommodation market segment. Of note, there is an even higher category of accommodations that we cheekily call ‘no-holds-barred-luxury’, such as a $5,000+ per night, multiple-bedroom villa-for-rent somewhere along the Mediterranean. Consider for a moment, a comparison between an eight-day cruise and the same length of stay on a leisure holiday hypothetically in one, two or three different luxury properties. Let’s say your budget is $1,500 per day for a hotel including three meals, alcoholic beverages, gratuities and taxes. These days, that is not really all that extravagant and probably not enough for five-star, land-based accommodations in Europe on an all-inclusive financial cost basis. Yet, that’s roughly the price range for a luxury, small boat tour (1,000pax or less). And remember the cruise makes it significantly easier on the traveler – unpacking only once and coordinating your needs with exemplary service, not to mention that this all-inclusive price may also comprise day excursions, entertainment, airfare and transfers. Three Key Lessons Rest assured that, for the decade ahead, this form of luxury is indeed a competitor to any traditional hotel that you must take into consideration when planning ahead. Here are three quick takeaways you can learn from this particular ship and other newer, luxury cruise liners of its ilk. 1. Don’t reinvent the wheel. The new Seven Seas Splendor is virtually identical in design to its sister ship, the Seven Seas Explorer, that launched some five years earlier (and a ship that Larry has journeyed upon). This made the new ship much more cost effective to design and faster to build. It also means that the staff familiar with one ship are almost effortlessly interchangeable, thereby reducing onboarding costs. From a marketing standpoint, it also means that guests of one ship will be eager to experiment with the new one once coronavirus fears have subsided. 2. Remember your target audience. Study trends in design but steer away from the cutting edge. Unlike many new hotel designs, this ship’s design elements are tasteful yet far from revolutionary. Often hoteliers seek to try ‘something completely new’ in design, perhaps to be provocative from a public relations standpoint. Yet in doing so, they forget that it is the guest that is the ultimate judge and jury. While now taking into account physical distancing measures, you should design appropriately if your core guest demographic is conservative and likely in the age range of 60 to 80 with a high net worth. 3. Lever your past guests from the entire chain to the new destination. You’re only new once, so make a big deal of it. As a past guest of a sister ship, not a week went by without an email bulletin on the progress and routing. We’ve all been quite good at communicating our updated health and safety policies throughout 2020, and that same level of efforts should be given to any new product launches in 2021. Such new property or program announcements are low hanging fruit for loyalty patronage. Wouldn’t a regular guest in one city opt for staying at the same hotel brand in another? Wouldn’t a loyal guest be keen for a return visit if you offer them exclusive or advanced access to a new onsite amenity? As a classic marketing tactic, look to drum up your base before attempting to reach wholly new audiences. Many people are eagerly awaiting the day when they can get their vaccines then start cruising again, and therein lies tremendous learning opportunities for hotels on what products and services travelers really want. To the captain and crew of this new ship – and to the members of your hotel team – we wish you smooth sailing in 2021 and hopefully no rogue waves like what we endured last year.

Create: Feb 11, 2021 Edit: Feb 11, 2021 International News

Angels Landing Partners Advance Plans for $2 Billion Twin-Tower Luxury Hotel Project in Downtown L.A.

Two acclaimed African American developers – Victor MacFarlane of MacFarlane Partners and R. Donahue Peebles of The Peebles Corporation – are doubling-down on their multi-million-dollar effort to bring thousands of new jobs and economic benefits to the nation’s second-largest city as development partners of Angels Landing, their $2 billion twin-tower luxury hotel project in downtown L.A.’s Bunker Hill neighborhood. MacFarlane and Peebles are majority-owner principals of Angels Landing Partners, LLC, the development partnership responsible for conceiving, designing, building, and operating Angels Landing. The partnership was officially selected by L.A. City officials at the conclusion of the city’s competitive bid process in 2017. Their partnership’s intentions are firmly focused on completing construction of Angels Landing before elite athletes, sports officials and tourists worldwide converge in L.A. for the 2028 Olympic Summer Games. Victor B. MacFarlane, chairman and CEO, MacFarlane Partners said, “Angels Landing aligns well with many of the projects we have built in the past 30 years throughout the U.S., including two residential developments recently completed near Pershing Square.” “The foundation of our business has always been to strengthen communities where we do business,” Mr. MacFarlane said. “We believe we can help communities prosper. We know Angels Landing will have a significant positive impact on L.A.’s economy. The ripple effect of Angels Landing’s substantial economic and employment activity will reverberate throughout L.A. County by providing good-paying union jobs to construct our hotel project and extensive career opportunities when the project is completed, and its hotels are open to the public. We have spent more than $10 million to move our project forward. We’re not letting the coronavirus pandemic slow us down. We anticipate our project entitlement this year,” he added. Angels Landing is comprised of two towers, each anchored by its own five-star hotel. In addition to the hotels, the development will feature an expansive modern urban park – known as Angels Landing Plaza – designed to serve as a pedestrian-centered, transit-adjacent, open space environment in the heart of downtown L.A. R. Donahue Peebles, Chairman and CEO, The Peebles Corporation said, “Equity and inclusion are bedrock principles at the Peebles Corporation. My success is predicated on opportunities I received because of those two important tenets. I have built an impressive collection of commercial and residential projects in New York, Washington, D.C., Miami, and other U.S. cities.” “In each city, I’ve been most excited about using my influence to empower Black-owned, Latino-owned, and women-owned business leaders. My company works diligently to help minority-owned enterprises grow their businesses through procurement contracts established through our development projects,” Mr. Peebles said. According to an analysis prepared by BJH Advisors, LLC., more than 8,300 new jobs will be created during Angels Landing’s project design and construction. The New York City-based firm’s report estimates Angels Landing would additionally create more than 800 permanent jobs in downtown L.A. An estimated 500 jobs would be created by vendors in the L.A. County region providing good and services to the two luxury hotels. In addition to new job creation, the BJH Advisors analysis projects Angels Landing would give L.A.’s local economy a $1.6 billion boost and contribute $731 million to local worker’s earnings during its construction. The project would generate as estimated 12 million in recurring tax revenues and $2.4 million annually in local property tax revenues, according to the report. “With Angels Landing, the transformative impact of empowerment and economic inclusion will be felt by an array of businesses, including Latino- and Asian-owned businesses. We have committed to a goal of 30% M/WBE contracting across the board for our project. We’re raising the bar for economic inclusion for development projects in Los Angeles,” Mr. Peebles added. Angels Landing Plaza will frame the angular, multi-level Bunker Hill site as a publicly accessible, privately managed park amenity, establishing it as a vibrant, inviting, and treasured locale for L.A.’s downtown neighborhood residents, weekday commuters, nightlife seekers, tourists, and hotel guests. L.A.’s historic Angel’s Flight funicular will operate on its hillside-climbing route contiguous to the Angels Landing development. “With our commitment to Angels Landing, we are committing to the future of downtown Los Angeles. Despite the millions of dollars expended so far to keep our project on-track, and notwithstanding the strong pandemic-induced recessionary pressures on L.A.’s economy, we continue to push hard to make our plans for Angels Landing a reality. Having recently completed our Park Fifth apartment complex, a two-building development adjacent to Pershing Square, Angels Landing represents our continued faith in the economic future of downtown Los Angeles,” Mr. MacFarlane said. Mr. Peebles said, “2020 was a trying year for nearly every sector in the business world. And the first three quarters of 2021 may be equally challenging. But we’ve faced big challenges in the past and always managed to prevail. The success of our development businesses is a testament to our drive and commitment to build projects that improve the quality of life in the communities where they’re built.” Mr. MacFarlane said, “The economic impact of the coronavirus pandemic has been significant this year. Some of those negative economic impacts, such as lagging job growth, are projected to extend well into 2021. But pessimistic economic indicators and projections have not shaken our resolve to build Angels Landing. We’re making our investment to create new jobs for L.A. area residents. We’re confident Angels Landing will help the L.A. economy rebound and gain strength. Angels Landing will create thousands of jobs that will result in millions of dollars circulating throughout the L.A. region providing a needed boost to small businesses.”

Create: Feb 11, 2021 Edit: Feb 11, 2021 International News

5 Steps to Prepare Your Hotel Housekeeping Team for 2021 and Beyond

The challenges the hospitality industry has faced in the wake of COVID-19 reminds us how critical the housekeeping department’s role is to a hotel’s overall success. The urgency to prevent the spread of COVID-19 has accelerated change in our industry, including the need for new hygiene and cleaning processes. Even before the virus, 78% of hotel guests believed cleanliness to be the most crucial factor affecting their choice of where to stay, with hotel cleaning protocols moving up to the #1 top-ranked category for travel with COVID-19. As guests expect the highest standards of sanitation to feel at ease in a hotel and once again return to travel, operators worldwide need to work with their housekeeping teams to better prepare for the impacts of these new realities. By using this time to further analyze housekeeping practices, hotel leaders have an opportunity to take advantage of advancing technologies to more accurately plan for operational shifts that, at the end of the day, influence bottom-line results. Here are a few ways hoteliers can prepare their housekeeping team for success in 2021. 1. Create a Structured Cleaning Program Using Industry Best PracticesTo earn guest confidence, hotels will have to demonstrate that they provide a clean and safe environment and are following specific disinfecting protocols. As part of this new dynamic, the ability to develop and implement proven strategies to meet these new cleanliness standards will be critical to staying ahead of the competition. This is a good opportunity to establish clear step-by-step standard operating procedures (SOPs) for the protocols needed to enhance cleaning regimens. Creating a distinct checklist for each area of the property, including the lobby, restrooms, common areas, fitness center, and guest rooms, will help to ensure nothing gets missed. Hotels can look to their brand or management company for guidance on a structured program, or they can leverage one from trusted industry organizations like the AHLA’s Safe Stay program or Amadeus’ disinfecting housekeeping checklist, endorsed by the International Executive Housekeeping Association (IEHA). 2. Alter Schedules for Guest Room Cleaning Based on NeedMany hotels are shifting away from daily cleaning with automatic opt-out cleaning programs, leading to, in some cases, dirtier rooms upon departure. At the same time, the enforcement of new hygiene protocols, including the expansion of high touchpoints and frequency of cleaning, can increase the amount of time needed to spend in a room. Updated practices on the use of disinfectants and surface dwell times can additionally alter the flow in which rooms are serviced. So, what does this mean for housekeeping and operational teams? The rise in guestroom cleaning times can make forecasting labor and servicing pop-up requests a more complex endeavor. Lack of planning for additional time can also cause strain on staff, while last minute modifications to departure room schedules can impact room readiness. By tracking and analyzing the labor and resources needed to execute the tasks these rooms now require, hotels can adjust to new cleaning schedules, while identifying valuable areas for improvement that will ultimately increase both staff and guest satisfaction. 3. Monitor How Many Hours Guest Rooms are VacantAs new guidance is issued for businesses to mitigate the risk of COVID-19, the procedures within hotels also need to adapt. For instance, the American Hotel & Lodging Association (AHLA) recommends rooms be left vacant for 24-72 hours prior to or after cleaning if possible, while China requires hotels that host international guests to change linens and clean guestrooms and bathrooms daily. Consumers are increasingly calculating risks associated with travel and want to have complete transparency when it comes to COVID-19-specific protocols before even booking a hotel room. The ability to promise, then track and report the number of hours a room is vacant is a must in today’s business environment. 4. Understand Which Rooms are Not Being Serviced and WhyStreamlining productivity may mean having to leave rooms not serviced for the day. Although a part of daily housekeeping, one of the biggest challenges is measuring why a room was not serviced, or “dropped”. Perhaps there is a need to alter opt-out programs. Perhaps there is a need for more staff. Having the ability to identify, record, and flag rooms with a special service status like “dropped rooms” allows teams to truly understand why rooms are not being serviced. This process allows housekeeping managers to schedule staff effectively, as well as audit and reconcile room counts at the end of each day to optimize operations. With today’s lack of time and budget, gaining important insights into dropped rooms is pivotal to every housekeeping team’s success. 5. Leverage Automation to Drive ProductivityAs we evaluate new ways to face the challenges ahead, hotel leaders must consider how innovation can play a critical role in closing the gaps between team capabilities and achieving business goals. The right hotel technology can be a powerful tool in the decision-making process by reaching across the hotel’s ecosystem to orchestrate proactive tasks such as automating room assignments, schedule turnovers, and reprioritizing work. Gaining valuable insights from automation dashboards and reporting tools can also enable better decision making in a world of unknowns. Whether it’s wiping down frequently used areas like elevator buttons, delivering guest requests like soap or chargers, or managing dropped or vacant rooms, modernizing processes with a housekeeping solution can help to maximize operational capabilities while ensuring the highest standards are met. During times of unpredictability, the ability to intelligently automate the prioritization, communication, and dispatching of the entire housekeeping operation is more valuable than ever. This way, limited time and budget is spent where it is needed most. Resetting for 2021 and BeyondMoving forward, there will be no greater focus from a guest’s perspective than a hotel’s commitment to its cleaning initiatives. Resetting for success in 2021 and beyond means understanding how technology can significantly enhance our capabilities as individuals and designing new business procedures that support it. Reflecting this dynamic presents an opportunity to lead the way in delivering the processes needed to support both housekeeping teams and guest confidence in this new era of hospitality.

Create: Feb 9, 2021 Edit: Feb 9, 2021 Housekeeping

Sistan-Baluchestan loses $34.2 million in tourism earnings as a result of COVID-19

Iran’s southeastern Sistan-Baluchestan province has lost 1,440 billion rials ($34.2 million at the official exchange rate of 42,000 rials per dollar) in earnings from tourism as many potential visitors stay away due to the impact of the coronavirus, according to Alireza Jalalzaei, the provincial tourism chief. “Sistan-Baluchestan is a four-season travel destination and even though the province holds vast tourism capacities, it has taken some 1,440 billion rials hit from the coronavirus outbreak from mid-Esfand 1398 (early March 2020) to the end of the month Dey (January 19),” the official said on Wednesday. The official noted that Sistan-Baluchestan has set sights on [a significant] tourism development, and its travel infrastructure has been drastically extended over the past couple of years. “From the year 1396 (2017) onwards, the number of travel infrastructure in Sistan-Baluchestan has raised from 40 to 200 ones…. Nowadays tourism of this province has come to fame and distinction,” he explained. Elsewhere in his remarks, the official pointed to various tourism campaigns being launched over the past couple of years, adding the campaign ‘Let’s see Sistan, let’s hear Baluchestan’ has taken a noticeable impact on the tourism thrive of the province mainly by the means of on-line programs. “Despite all the bottlenecks, the province’s tourism has not been forced to shut….” “For instance, the occupancy rate of hotels in [the city of Chabahar] is [currently] more than 90 percent….. and currently, some 100 to 110 ecolodge unites are active across the province,” the official said. Last year, Cultural Heritage, Tourism, and Handicrafts Minister Ali-Asghar Mounesan said that the development of the travel industry across Sistan-Baluchestan province is among the top priorities for the ministry. “I am interested in Sistan-Baluchestan, and the development of this province is a priority for this ministry and the government,” the minister stated. “The majority of my travels during my tenure has been to Sistan-Baluchestan, which I consider it as a safe province with significant values in terms of culture, history, handicrafts, and tourism.” The collective province -- Sistan in the north and Baluchestan in the south -- accounts for one of the driest regions of Iran with a slight increase in rainfall from east to west, and an obvious rise in humidity in the coastal regions. In ancient times, the region was a crossword of the Indus Valley and the Babylonian civilizations. The province possesses special significance because of being located in a strategic and transit location, especially Chabahar which is the only ocean port in Iran and the best and easiest access route of the middle Asian countries to free waters. The vast province is home to several distinctive archaeological sites and natural attractions, including two UNESCO World Heritage sites, namely Shahr-e-Soukhteh (Burnt City) and Lut desert.

Create: Feb 6, 2021 Edit: Feb 6, 2021 Regional News

Iran eyes UNESCO status for Siraf, other ancient ports: tourism minister

Iran seeks to register ancient Siraf port and several other southern seaports on the UNESCO World Heritage list in near future, Cultural Heritage, Tourism and Handicrafts Minister Ali-Asghar Mounesan has said. “We are developing a dossier [to be submitted to UNESCO] for the global registration of Siraf and several other important ports, [which are dotted across Bushehr province] in the southern coastal strip of the country,” Mounesan said on Tuesday. “The noble people of Bushehr should be waiting for the registration news,” Mounesan noted. He made the remarks during his visit to Bushehr, which is one of the most significant historical regions along the Persian Gulf, embracing significant monuments from the Elamite, Achaemenid, Parthian, and Sassanid eras. The historical port of Siraf was the most important Iranian port from the Sassanid period to the 4th century AH. It bears plentiful evidence of Persian mastership and genius in seafaring, international relations, and interaction with other near and far cultures and civilizations. Between 1966 and 1973, the British Institute of Persian Studies conducted seven seasons of excavation and survey at Siraf, which was a major city on the Iranian shore of the Persian Gulf that played a leading role in the network of maritime trade that supplied Western Asia with the products of India, the Far East, and Eastern Africa between 800 CE and 1050. Siraf had a population of about 300,000 during the early Islamic era and this fact shows that it was a large city. However, today, just about 7,000 people live in Siraf in a small area. The historical and architectural monuments of Bushehr include Islamic buildings like mosques and praying centers, mansions, old towers, castles, as well as gardens. Bushehr province is also home to various archaeological mounds including Tall-e Khandaq with Sassanid architectural style, Tall-e Marv located near an Achaemenid Palace, and Qajar era Malek al-Tojar Mansion. Traveling to the Persian Gulf region would be an experience that you probably haven’t even considered. While you’ve been planning your Iranian sojourn around the jewels of the country’s rich history (Isfahan, Shiraz, Yazd), to the southeast the Persian Gulf is equally deserving. Explore the magnetic islands of Kish, Qeshm, and Hormuz, which are absurdly easy to combine and are altogether different. While Kish is unashamedly glam and glitzy, Qeshm and Hormoz are refreshingly void of large-scale development and offer a chance to glimpse a more traditional way of life – not to mention an array of geological wonders. Along the coast, soak up the vibes of lively Bandar Abbas and make a beeline for the delightful town of Kong, whose historical center is peppered with charming old houses and monuments.

Create: Feb 5, 2021 Edit: Feb 6, 2021 Regional News