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Tribute Portfolio Expands in Japan With Opening of Hiyori Chapter Kyoto

Tribute Portfolio Expands in Japan With Opening of Hiyori Chapter Kyoto

Tribute Portfolio, the growing collection of characterful, independent hotels from Marriott Bonvoy, Marriott International’s extraordinary portfolio of brands, travel program, and experiential offerings, continues to expand its footprint in Japan with the opening of Hiyori Chapter Kyoto. Located in Japan’s historical and cultural hub of Kyoto, the 203-room new hotel is the second Tribute Portfolio hotel in Japan and is set to showcase the hidden gems of Kyoto for travelers and locals who seek out independent experiences and crave a connection with the community when traveling. “We are delighted to be opening Hiyori Chapter Kyoto, introducing Tribute Portfolio to one of the most sought-after destinations around the globe. The opening further diversifies our exciting collection of hotels in Japan, offering unique experiences to our discerning guests,” said Jennifer Connell, Vice President and Global Brand Leader, Tribute Portfolio. “Tribute Portfolio seeks out and highlights the true spirit of a destination and creates vibrant social scenes for travelers to enjoy. The new hotel is set to present captivating design and truly authentic experiences tailored to the locale in Kyoto.” Located near Kawaramachi-dori, Hiyori Chapter Kyoto is adjacent to one of Kyoto’s main shopping streets and the scenic Kamo River. Guests can easily access the main historical and cultural destinations in the city including the Kyoto Imperial Palace, the former palace of the Japanese Emperor, and the magnificent Kyoto Gyoen National Garden, with its breathtaking tree-lined gravel pathways, peaceful shrines and lakes. The Osaka International Airport (Itami) is within a 70-minute drive and JR Kyoto Station is within a 20-minute drive from the new hotel, making it easily accessible from other regional and international destinations. The hotel features 203 elegantly appointed guestrooms including two signature suites. Drawing inspiration from Japanese tea ceremonies, the guestrooms feature key elements of Japanese tea rooms and are reimagined with a modern interpretation to offer functional beauty and comfort with a sense of tradition. The Chapter Factory located in the hotel lobby presents a unique way for guests to connect with the local community. Acting as the hotel concierge, the Chapter Factory showcases a selection of curated travel stories from local insiders and hotel staff for guests to discover the hidden gems of Kyoto through a local lens. Guests are also encouraged to share their travel stories in Kyoto by adding new chapters to the Chapter Factory. The hotel’s signature all-day dining restaurant Matsunari offers Western and Japanese contemporary cuisines, serving breakfast and light meals, from baked goods to desserts and creative cocktails. Hiyori Chapter Kyoto also has a fully-equipped, 24/7 fitness center as well as a traditional Japanese public bath, “Hiyori No Yu”. The public bath features a granite bath and an open-air bath surrounded by lush greenery, for guests to relax and rejuvenate after a long day of exploring. “Kyoto is known for its cultural hotspots that are known to international travelers, but it also has many stories about back alleys, restaurants frequented by locals and other places not included in guidebooks. We look forward to providing an unforgettable experience for the modern traveler seeking local experiences and top-of-the-line customer service at the characterful Hiyori Chapter Kyoto,” said Satoshi Furuya, General Manager, Hiyori Chapter Kyoto, a Tribute Portfolio Hotel.

Create: Jun 23, 2021     Edit: Jun 23, 2021     International News
IHG Signs With Asset World Corporation for Three Thailand Hotels

IHG Signs With Asset World Corporation for Three Thailand Hotels

IHG Hotels & Resorts, one of the world’s leading hospitality companies, is proud to announce the signing of three hotels in Thailand with long-standing partner Asset World Corporation (AWC), the country’s leading integrated lifestyle real-estate group. The multi-property agreement includes the new-build InterContinental Bangkok Chinatown – the first luxury hospitality development in the area – and two further projects in Chinatown and Pattaya, totalling 629 rooms. Rajit Sukumaran, Managing Director, South East Asia & Korea, IHG, said: “We’re excited to work with our long-standing partner Asset World Corporation to unveil these three outstanding properties across Bangkok and Pattaya. Together, they will provide an extraordinary luxury hospitality, retail and lifestyle experience for our guests. “InterContinental Bangkok Chinatown will be our third InterContinental hotel in Bangkok, and is the perfect choice for Verngnakornkhasem, one of the oldest neighbourhoods in the city. Meanwhile, we’re in advanced discussion with AWC regarding the brand positioning of the other two properties in our agreement, in Bangkok and Pattaya. “We plan to double our portfolio in Thailand in the next three to five years and these signings represent the strong growth momentum of IHG in Thailand and South East Asia. We look forward to working closely with AWC to expand their diverse hospitality and lifestyle offerings and bring our IHG family of brands to city and resort destinations throughout this wonderful country.” Wallapa Traisorat, Chief Executive Officer and President, Asset World Corporation (Plc), AWC, added: “AWC remains confident Thailand’s tourism industry has a strong future and will continue with its investments. “The expansion of our cooperation with IHG further diversifies our hospitality portfolio and allows us to deliver even more impressive experiences while meeting a wider array of customer demands, in turn bolstering the potential of Thailand’s tourism sector to expand its customer base.  It will also deliver experiences that will attract tourists from across the globe who emphasise selection and international service standards.” “We’re delighted to partner with IHG Hotels & Resorts, who share our vision of bringing world-class destination concepts to Thailand. Signing an agreement with a world-class partner coincides with our quality development plan and we share a vision towards creating a better future through sustainable growth.  This collaboration also reaffirms our dedication to playing a part in enhancing Thailand’s tourism competitiveness.  Our projects will feature distinct architectural designs as well as impressive experiences while also generating value for their surrounding communities, society and the environment,” Wallapa further stated. “As the first luxury hospitality development in Chinatown, InterContinental Bangkok Chinatown is sure to instantly become an iconic landmark in Bangkok, while our other hotel in Chinatown will elevate the mixed used development project, and offer a fantastic lifestyle experience to our guests.” Set to open in 2027, the 332-room InterContinental Bangkok Chinatown hotel will be located within a vibrant mixed-use development in historic Verngnakornkhasem. It will feature two hotels, residences and a retail mall, including a 24-hour food centre on Charoen Krung Road. Combining the brand’s world-renowned reputation with the wonders of local culture, the hotel will feature three restaurants and bars, as well as a swimming pool, fitness centre and a vast 1,400 square metres of events and meeting space supplemented by eight private rooms. The mixed-use development will also boast the second property under this agreement – a 63-room lifestyle boutique hotel, converted from traditional four-storey shophouses to provide a stylish and authentic stay for visitors to the “Heritage of Asia City” Visitors will be spoilt for choice as they enjoy the biggest array of underground retail outlets in Bangkok, a heritage walk and an entertainment boulevard with space for festive celebrations and cultural performances. A new historical and cultural attraction – “The Golden Pagoda” – is under commission, as well as the construction of an entrance gate to welcome people into the history and culture inspiring destination. A short drive to Suvarnabhumi International Airport, the development is located close to popular tourist attractions including the Grand Palace, the shopping district, Sathorn and Silom. It will form part of the transformation of Verngnakornkhasem and ensure its status as a “must-visit” destination. Another boutique hotel under the agreement – will open in Pattaya in early 2024. Located within the Aquatique district, Pattaya’s first iconic lifestyle destination, it will be at the heart of a major lifestyle and entertainment complex featuring hotels, retail and dining outlets, and convention spaces. With 234 rooms and suites, the hotel will also feature restaurants, a rooftop bar, a swimming pool, spa and meeting rooms in excess of 670 square metres. The triple signing is part of a long-standing partnership between IHG and AWC to manage a portfolio of properties offering more than 1,200 rooms across Thailand, including the 306-room InterContinental Chiang Mai Mae Ping Hotel that will open in 2022. IHG and AWC are also exploring opportunities for the Kimpton brand, a design-led luxury boutique hotel with award-winning restaurants and bars, and heartfelt service in leading resort destinations within Thailand. Thailand continues to be a strong growth market for IHG, with 32 hotels across eight brands in the country and another 33 properties in the pipeline.The new signings are part of the company’s aim to grow its Luxury and Lifestyle portfolio in Thailand by 50%, as well as its estate, across all of its brands, in the country.

Create: Jun 23, 2021     Edit: Jun 23, 2021     International News
Hyatt Opens Alila Hinu Bay in Oman

Hyatt Opens Alila Hinu Bay in Oman

Hyatt Hotels Corporation (NYSE: H) announced today the opening of Alila Hinu Bay in Oman which joins Alila Jabal Akhdar as the brand’s second hotel in Oman along with 15 other Alila properties worldwide. Distinguished a strong commitment to sustainable tourism, the award-winning brand features luxury hotels and resorts in some of the most spectacular natural locations. The 112-key hotel includes 16 villas and is nestled on a secluded beachfront in Oman’s southwest region of Dhofar. The untouched area is best known for its lush landscapes, cool summers, and it is within easy driving distance from Salalah International Airport. Between Samhan mountain and the blue waters of the Arabian Sea, Alila Hinu Bay caters to well-traveled guests seeking reflection and impactful connections. Along with the breath-taking scenery, the area is known for its rich Bedouin traditions and the renowned warmth of Omani hospitality. Combined with a personalized experience that is crafted for each guest, travelers can expect to be immersed in authentic yet bespoke journeys tailored to their preferences and interests. “We are very excited to add Alila Hinu Bay to the Hyatt portfolio and welcome guests to this region of Oman, a true nature lover’s paradise full of stunning landscapes, waterfalls and greenery,” said Martin Persson, general manager, Alila Hinu Bay. “Dedicated to being responsible and sustainable, guests can enjoy the farm to table concept at one of our three dining options or treat themselves to a customized spa experience that uses natural products.” Accommodations with a View Alila Hinu Bay boasts 112 guestrooms and villas with interiors incorporating local materials which blend natural elements of the outdoors with clean, modern finishes . Guestrooms offer lagoon or sea views, each with its own terrace with fixed seating and the option of booking connecting rooms for families. Pool villas offer the utmost in luxury with private plunge pools and outdoor bathtubs, enabling guests to feel  in tune with the natural surroundings. Further, all of the pool villas boast direct access to the beach and plenty of space to relax and recharge. Sustainable Dining Experiences Each of Alila Hinu Bay’s dining venues is committed to sourcing the majority of their produce from local vendors. Seasalt offers views over the ocean and welcomes guests to indulge in a coastal dining experience. The Orchard delivers sustainable, all-day dining, which is brought to life using natural and locally-sourced ingredients. The Lobby Lounge serves light refreshments and takes its cue from traditional Majilis-style seating. Wellbeing Experiences Situated between the mountains and the sea, guests have plenty of opportunities to immerse themselves in the beauty of the destination. Diving fans can enjoy the chance to experience some of the world’s most stunning and intact coral reefs, while those interested in fishing can try their hand at reeling in the catch of the day. Those seeking to unwind can relax with a treatment at Spa Alila, which uses only natural products, and which also offers a range of yoga and meditation classes. Stepping outside of the resort, guests can continue their immersion into nature in the greenery of the Wadi Darbat valleys or by visiting natural caves, waterfalls and Khor Rori, the largest nature reserve in the area. Historical and cultural discoveries  can be made at Mirbat Castle, the old merchant houses or the Sumhuram Archeological Park. Alila Hinu Bay, Oman, adds to Hyatt’s existing Alila brand portfolio of 15 properties, joining hotels and resorts in Indonesia, India, China, Camboda, Malaysia and the United States. The new property also expands Hyatt’s brand footprint across the Middle East, becoming the 27th Hyatt-branded hotel in the region.

Create: Jun 23, 2021     Edit: Jun 23, 2021     International News
Another recreational pier to be constructed in northern Iran

Another recreational pier to be constructed in northern Iran

A new recreational pier will be constructed near the city of Noshahr, which is bounded by the Caspian Sea in northern Mazandaran province. Some 100 billion rials ($2.4 million at the official exchange rate of 42,000 rials per dollar) have been allocated to the project, which is to be carried out by the private sector, Noshahr’s tourism chief has announced. “Through the project, maritime tourism in the region will be reinforced and more tourists will be attracted,” IRNA quoted Mohammad Valipur as saying on Tuesday. There are also plans to construct twelve more recreational piers on the coastline of the city, but they have not yet found investors, the official added. Back in January, the head of Noshahr’s Fisheries Department Mostafa Rezvani said that constructing such piers could boost the infrastructure needed for developing fisheries investments. This capacity could also facilitate the activities of the fish farms in the coastal waters of the region, he noted. Last August, the construction of the first recreational pier in Mazandaran began in the city of Ramsar. Some 150 billion rials ($3.5 million) were allocated to the project, which aimed to enhance coastal and maritime tourism in the region. With a width of three meters and a length of 100 meters, the pier is being constructed by private investors in close collaboration with the provincial cultural heritage department. This pier is one of the 134 piers, which are decided to be built in the future across the province’s coastal strip, provincial tourism chief Mehran Hassani said. The project, which is planned to come on stream in one year, also includes restaurants, water sports space, and boat mooring. Stretched along the Caspian Sea and Alborz mountain range, Mazandaran is a popular destination for domestic holidaymakers and it is home to more than 3500 villages and rural areas.

Create: Jun 23, 2021     Edit: Jun 23, 2021     Regional News
Hyatt Regency Taghazout Opens in Morocco

Hyatt Regency Taghazout Opens in Morocco

Hyatt Hotels Corporation announced today the opening of Hyatt Regency Taghazout, representing the third Hyatt-branded hotel in Morocco. The 190-room hotel is located directly at the foot of the Atlas Mountains, on the edge of the Atlantic Ocean, and offers breathtaking ocean views from every room. Hyatt Regency Taghazout, a beachside property, caters to business and leisure guests alike with stress-free travel experiences. For business travelers who are seeking productive and seamless experiences, Hyatt Regency Taghazout offers several sophisticated venues fit for events and meetings of all sizes. For guests who are looking for energizing experiences, Hyatt Regency Taghazout offers everything from world-class surf spots to small fishing villages to the 27-hole Taghazout Golf Club. Or guests can take a 25-minute drive to reach Agadir City, where they’ll never be without something to do. Travelers will also find themselves close to many of the area’s main tourist attractions such as Paradise Valley, an oasis of mountains and stunning natural rock pools, and many surf schools catering to all levels. “We are excited to welcome guests to the peaceful village of Taghazout. Bordered by the ocean and bathed in year-round sun, we are proud to introduce the Hyatt Regency brand into a new market that matters to World of Hyatt members and guests,” said Pascal Leprou, general manager Hyatt Regency Taghazout. “The property has been thoughtfully designed to create spaces where guests can connect and recharge while enjoying dynamic interactions in our generous public spaces and meeting facilities.” Guestrooms Hyatt Regency Taghazout features 190 exquisitely decorated guestrooms, including 12 Regency Suites, six Executive Terrace Suites – four of which include private swimming pools – and 10 Terrace Suites. Many rooms offer terraces and breathtaking ocean views. Each guestroom offers high-speed complimentary Wi-Fi and streaming ability, providing guests with the option to recharge and relax with some entertainment after a productive day. Dining The new hotel also features a range of culinary experiences to tempt the tastebuds of every guest. Exciting international cuisine with a Moroccan influence can be enjoyed at Citron Brûlé – offering both à la carte or live station meal options – meanwhile Sud, Km 17 offers fresh French and Italian Riviera cuisines and is the perfect place for dining and socializing, with a menu filled with shared plates and exotic cocktails. La Vie en Blue is a pool bar to enjoy fresh sandwiches and salads with superb views overlooking the sea. And finally, Lobby Bar is the ideal place for a lighter snack and a great location to connect and catch up with others. Meetings and Events Hyatt Regency Taghazout o­ffers a selection of sophisticated venues fit for official, social, and personal events – ranging from weddings to business meetings. The hotel boasts three interconnecting meeting rooms, which all include state-of-the-art audiovisual facilities and fill the room with natural daylight through the windows – the perfect backdrop for face-to-face or virtual meetings. Additionally, guests have a selection of function rooms to choose from including a 2,475 square-foot (230-square-meter) ballroom that can be divided into two spaces, a large pre-function area, and an outdoor space spanning 10,763 square feet (1,000 square meters). Fitness and Relaxation Area Ilel Spa offers guests a carefully curated selection of beauty and wellness treatments, including individual and couples’ treatment rooms, a serene relaxation area, sauna, and whirlpool, and a hammam for an authentic Moroccan wellness experience. The hotel also boasts a well-equipped fitness center overlooking the two swimming pools and offers a selection of Yoga and Pilates classes, as well as a variety of nautical sports. Hyatt Regency Taghazout expands the Hyatt portfolio in Morocco demonstrating the country’s growing commercial importance. It becomes the second Hyatt Regency branded hotel in the country alongside Hyatt Regency Casablanca and the second Hyatt branded hotel in Taghazout next to Hyatt Place Taghazout Bay. Further strengthening the Hyatt brand footprint in Morocco, Park Hyatt Marrakech is under development.

Create: Jun 21, 2021     Edit: Jun 21, 2021     International News
Radisson Hotel Casablanca Gauthier La Citadelle Coming to Morocco in 2023

Radisson Hotel Casablanca Gauthier La Citadelle Coming to Morocco in 2023

Radisson Hotel Group is proud to announce the debut of its second brand and third hotel in Morocco with the signing of Radisson Hotel Casablanca Gauthier La Citadelle in partnership with Al Hoceinia Hospitality. With construction already underway, the hotel is scheduled to open in 2023 and will consist of 133 guestrooms and suites. Located in the heart of Casablanca’s vibrant and exclusive Gauthier district, one of the prominent corporate, financial and entertainment districts, Radisson Hotel Casablanca Gauthier La Citadelle is just 2.5 km from the glistening La Corniche, the charming Old Medina, and Hassan II Mosque, the second largest mosque in the world. The hotel will offer a unique view over the Arab League Park and will also form part of La Citadelle, a new, premium mixed-use development which will comprise of residences, offices and retail outlets. Ramsay Rankoussi, Vice President, Development, Africa & Turkey, Radisson Hotel Group, said, “Morocco is a strategic bridge between Europe and the rest of Africa, and a key focus market in our African development strategy. We aim to grow our Moroccan portfolio to over 15 hotels within the next three to five years, and Casablanca is a key city where we are looking to expand our footprint to more than five hotels. Radisson Hotel Casablanca Gauthier La Citadelle is the Moroccan debut of our fastest-growing brand in Africa, and marks our third hotel in the country, joining our other two successful properties, Radisson Blu Hotel, Casablanca City Center and Radisson Blu Hotel, Marrakech Carré Eden. We expect to introduce each of our remaining three brands but also cover all segments, from business hotels to resort properties, as well as serviced apartments. I would like to take this opportunity to thank our partners, Al Hoceinia Hospitality, for their trust as we look at working together to reinforce our presence across Morocco with additional properties.” Hamza Laghrari, Managing Director of Al Hoceinia Hospitality, Radisson Hotel Casablanca Gauthier La Citadelle managing company said, “It is with great pleasure that we commence this journey and long-term relationship with Radisson Hotel Group and together introduce the upscale Radisson brand to the Moroccan market. The hotel which will be equipped with the latest innovation to accompany the changing expectations of business customers, will provide a new and an ideal venue for business and leisure guests and an enhancement to the city of Casablanca. As part of our group’s diversification strategy, the tourism industry is an important growth sector in which we see opportunities in the near future, and we are pleased to partner with Radisson Hotel Group to introduce this property and eventually many more. We aim to open a total of five hotels by 2025 in Casablanca, Rabat, Marrakech and Tangiers.” The Scandinavian-inspired, upscale brand, Radisson, will make its Moroccan debut with the new build, 133-room hotel, consisting of contemporary superior rooms and suites. Radisson Hotel Casablanca Gauthier La Citadelle will enable guests to focus on a work/life balance and find harmony in their travel experience, while enjoying the hotel’s modern, state of the art technology, and design. Various cuisine options will be available at the hotel’s all-day dining restaurant, patio as well as its panoramic rooftop restaurant. Meetings and event venues will include a large conference and function room as well as five meeting rooms. Perfectly equipped for guests to strike a healthy balance, the hotel will offer both a fitness room and a rooftop pool. Radisson Hotel Group’s top priority is the continued health, safety and security of its guests, team members, and business partners. The Group applies its Radisson Hotels Safety Protocol created in collaboration with SGS, the world’s leading inspection, verification, testing and certification company, and recently unveiled its new comprehensive testing program as the first hotel group to roll out a rapid testing service for meeting and event attendees at properties across its EMEA portfolio.

Create: Jun 21, 2021     Edit: Jun 21, 2021     International News
First agritourism farm to make debut in Minudasht

First agritourism farm to make debut in Minudasht

The first-ever agritourism permit in Minudasht county has been issued for a vast farm, which is located in the lush green Golestan province in northern Iran, Minudasht tourism director announced on Sunday. Such permits are granted to eligible farm owners in the country to launch agritourism businesses, aiming to set certain standards in a move to ensure the quality of their services. Setting up in an area of 40 hectares, the farm is expected to create jobs for 100 people,” Reza Pourmehdi said, CHTN reported. The farm includes a greenhouse, gardens of blueberry, olive, pears, peaches, cherries, nectarines, pomegranates, and it has sections for wheat cultivation, and animal breeding, fish farming, and beekeeping, the official explained. Agritourism is a relatively new branch of the travel industry in which tourists stay with local people in rural areas. Farm/ranch recreation refers to activities conducted on private agricultural lands, which might include fee-hunting and fishing, overnight stays, educational activities, etc. Experts believe that in addition to the customer services jobs, agritourism pays special attention to the production sector, saying agricultural tourism is much more important and practical than other branches of tourism because it creates a new chain and diversity in the field of production and services. Agritourism and nature-tourism enterprises might include outdoor recreation (fishing, hunting, wildlife study, horseback riding), educational experiences (cannery tours, cooking classes, or tea or coffee tasting), entertainment (harvest festivals or barn dances), hospitality services (farm stays, guided tours, or outfitter services), and on-farm direct sales (u-pick operations or roadside stands). Agritourism is a subset of a larger industry called rural tourism that includes resorts, off-site farmers' markets, non-profit agricultural tours, and other leisure and hospitality businesses that attract visitors to the countryside.

Create: Jun 21, 2021     Edit: Jun 21, 2021     Regional News
Magnificent ancient places on Earth: The Gate of Xerxes

Magnificent ancient places on Earth: The Gate of Xerxes

The bronze trumpets that once signaled the arrival of important foreign delegations to Persepolis, the ceremonial capital of the mighty Achaemenid Empire,  may now be silent, but it is still possible to capture the sense of awe while visiting the colossal Gate of Xerxes. Built during the reign of Achaemenid king Xerxes I (r. 486 – 465 BC), who called this his Gate of All Nations, the pillared entrance is guarded by bearded and hoofed mythical figures in the style of Assyrian gate-guards. On arrival at Persepolis one is confronted by an imposing wall, completely smooth and plain, about 15 meters tall: this is the artificial terrace on which the palaces were built. This vast terrace of Persepolis, some 450 meters long and 300 meters wide, was originally fortified on three sides by a tall wall. The only access was from the monumental staircase, which leads to the Gate of All Nations. The gateway bears a cuneiform inscription in Old Persian, Neo-Babylonian, and Elamite languages declaring, among other things, that Xerxes is responsible for the construction of this and many beautiful wonders in Persia. Centuries of graffitists have also left their mark, including explorer Henry Morton Stanley. A pair of colossal bulls guarded the western entrance; two man-bulls stood at the eastern doorway. Engraved above each of the four colossi is a trilingual inscription attesting to Xerxes having built and completed the gate. The doorway on the south, opening toward the Apadana, is the widest of the three. According to sources, pivoting devices found on the inner corners of all the doors indicate that they must have had two-leaved doors, which were probably made of wood and covered with sheets of ornamented metal. Persepolis, also known as Takht-e Jamshid, whose magnificent ruins rest at the foot of Kuh-e Rahmat ("Mountain of Mercy"), was the ceremonial capital of the Achaemenid Empire. It is situated 60 kilometers northeast of the city of Shiraz in Fars Province. Persepolis was the seat of the government of the Achaemenid Empire, though it was designed primarily to be a showplace and spectacular center for the receptions and festivals of the kings and their empire. The royal city ranks among the archaeological sites which have no equivalent, considering its unique architecture, urban planning, construction technology, and art. The city was burnt by Alexander the Great in 330 BC apparently as revenge to the Persians because it seems the Persian King Xerxes had burnt the Greek City of Athens around 150 years earlier The immense terrace of Persepolis was begun about 518 BC by Darius the Great, the Achaemenid Empire’s king. On this terrace, successive kings erected a series of architecturally stunning palatial buildings, among them the massive Apadana palace and the Throne Hall (“Hundred-Column Hall”). This 13-ha ensemble of majestic approaches, monumental stairways, throne rooms (Apadana), reception rooms, and dependencies is classified among the world’s greatest archaeological sites.

Create: Jun 21, 2021     Edit: Jun 21, 2021     Regional News
Are You Exceeding Your Guests Expectations?

Are You Exceeding Your Guests Expectations?

Hospitality, at its core, is an industry of people taking care of people, and has a long-standing commitment to cleanliness and service standards. While the housekeeping team is central in the delivery of those standards, it operates in the background, out of view. Room attendants and supervisors moved around discreetly to be as invisible as possible. However, COVID-19 has thrust housekeeping into the limelight. As COVID has led to a surge in public health awareness, hotels are now put in a position of making their commitment to cleanliness part of their guest experience. Rethinking operations, and re-designing housekeeping operations using technology is the only way to achieve the productivity and quality that is required. At Knowcross, we focus on three central housekeeping areas: staff productivity, cleaning quality, and guest experience. We have moved swiftly to enhance our products to adapt to the negative impact COVID-19 has had on each of these areas. The unpredictability of the virus means that your hotel must be vigilant in its adherence to new health and safety protocols. Your housekeeping technology has a critical role here and it serves several purposes. First, it underlines that health and safety should always be top of mind every day and that your hotel fosters a culture of accountability. Secondly, health checks and associated reporting help support contact tracing in the event there is a positive test amongst the team. Quicker containment means that the hotel itself can be protected from shutdown and, most importantly, your staff stays safe. Lastly, health checks communicate to your staff that you are looking out for one another. New Cleaning Protocols Hospitality industry was quick to roll out an extensive list of cleaning and safety protocols after COVID-19 erupted. Housekeeping operations must support changes such as the elimination of high-touch items in guest rooms, dedicated ‘cleanliness’ teams and the intensive sanitisation of common areas and guest rooms. All of these changes impact staffing assignments and cleaning times, which have a direct impact on guest experience. The truth is that most hotels, unfortunately, have had to let staff go, resulting in more work for the remaining people. Your housekeeping software must include the configurability to support these variations without adding manual management time. For example, when creating housekeeping tasks, you may now need to a “sanitation > full cleaning > inspection > sanitize & seal” cycle to prepare a departure room for a new arrival. Your system should support this new task structure while also accounting for the time and labor requirements. At Knowcross, we’ve done this with a fully automated system called Dynamic Task Sheets that eliminate the need for a central coordinator in housekeeping to constant- ly create task sheets and juggle staff and rooms among them. In some geographic areas, we have witnessed rules pertaining to a limited percent- age of rooms in active rotation, with accompanying cleaning cycles. Once again, your housekeeping operations software should make the rotation and sanitation of room blocks simple, with few manual adjustments. Conclusion New housekeeping technology enhancements have kept up with changing COVID-19 requirements, but it must be remembered that those hotels with housekeeping management automation solutions were already enjoying the labor efficiencies that are now so sought after across the industry. Whether it’s using PMS data to map cleaning schedules, instantly communicating room status, or providing mobile at-a-glance guest histories, technology can improve productivity and accuracy of housekeeping departments – a must-have in the post COVID world. I have no doubt that intelligent, data-driven housekeeping operations will soon become the norm and hotels will find new, innovative ways to deliver superior guest experiences that today’s travelers yearn for more than ever.

Create: Jun 20, 2021     Edit: Jun 20, 2021     Housekeeping
Stonebridge Companies Plans Fall Opening of The Slate Hotel in Denver

Stonebridge Companies Plans Fall Opening of The Slate Hotel in Denver

Stonebridge Companies, a privately owned, innovative hotel owner, operator and developer headquartered in Denver, has announced that The Slate Hotel at the site of the historic original Emily Griffith Opportunity School will begin welcoming guests this fall. Stonebridge Companies is the property owner and developer and will operate the hotel under the Tapestry Collection by Hilton brand. The 4-story, 135,000-square-foot property will add 251 guest rooms to downtown Denver, supporting the area’s strong demand for hospitality offerings. Located immediately adjacent to the Colorado Convention Center at 1250 Welton St., The Slate Hotel will assist the convention center in attracting additional events based on increased hotel room capacity. Hotel amenities include the use of digital keys, allowing guests to access their rooms via smartphone, complimentary Wi-Fi, a business center and state of the art A/V system to accommodate virtual, in-person and hybrid meetings, 4,370 square feet of meeting and event space, a signature bar and restaurant, lounge, outdoor patio and fitness center. Tapestry Collection by Hilton hotels offer distinctive guest experiences authentic to the destination, highlighting each hotel’s unique identity and story. Paying tribute to the campus’ legacy within Denver, the redevelopment of the 2.4-acre Denver landmark preserved the historic buildings that housed the former Emily Griffith Opportunity School and reactivated a downtown property that otherwise sat dormant. Denver has been home to Stonebridge Companies for 30 years, and since the project’s start, it’s been our privilege to play a role in honoring the legacy of the Emily Griffith Opportunity School and its vast impact on generations of Denver residents,” said Navin C. Dimond, founder, CEO and chairman of Stonebridge Companies. “We’re delighted to work with longtime partner Hilton to launch The Slate Hotel, revitalizing an important piece of our city’s history and offering Distinguished Hospitality™ to those visiting downtown Denver.” Stonebridge Companies purchased the former Emily Griffith Opportunity School property from Denver Public Schools in May 2017 and broke ground on the redevelopment in April 2019 after Denver City Council approved the property’s redevelopment plan in October 2018.

Create: Jun 20, 2021     Edit: Jun 20, 2021     International News
Blue Water Development Sells Two Bethany Beach, Delaware Hotels

Blue Water Development Sells Two Bethany Beach, Delaware Hotels

Blue Water Development, a premier real estate investment and outdoor hospitality management company, recently announced the sale of the only two hotels in the popular East Coast beach community of Bethany Beach, Del. The 112-room Bethany Beach Ocean Suites, Residence Inn by Marriott, and the 100-room Holiday Inn Express Bethany Beach were purchased by a privately-held real estate investment firm. Blue Water built the Bethany Beach Ocean Suites in 2015 as the first, and only, hotel on the resort’s boardwalk, and the oceanfront luxury hotel has been the upscale lodging of choice in Delaware’s Quiet Resorts ever since. “Our focus is creating standout accommodations for our guests, and we believed that navigating the complex process of a boardwalk build in one of the most desirable East Coast beach destinations would be well worth the effort – and we were right,” said Blue Water CEO Todd Burbage. “At Blue Water, we don’t shy away from complicated projects. The stellar performance of the Ocean Suites is just one example of our ongoing persistence and determination to create unique, high-end family-friendly assets in markets with high barriers to entry. We look forward to pursuing similar opportunities and know that we’re leaving this special project in good hands.” To further serve families and business travelers visiting Bethany Beach and the surrounding Coastal Delaware communities, Blue Water acquired the Holiday Inn Express in 2018. Offering an outdoor pool, fitness center, and ample meeting space, this is the only other hotel in the immediate area and is just two blocks from the beach. “Building, owning and operating these hotels – along with our numerous water-adjacent properties – has provided us with unique insights on what family beachgoers are looking for in both a destination and an experience,” Burbage added. “We’re excited to apply these insights to new regions throughout the country and work to provide the ultimate vacation experience for all of our camping, glamping and hoteling families.”

Create: Jun 20, 2021     Edit: Jun 20, 2021     International News


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