Keeping identity documents in hotels is totally against the rules

 Hotel News - Keeping identity documents in hotels has been prohibited since two years ago. Nevertheless, hotels throughout the country insist on acting against this rule using different excuses. In July, 2016, the Cultural Heritage, Handcraft and Tourism Organization of the Republic of Iran reformed the executive rules of storage and cancellation of rooms in hotels considering the regulation of the reservation system, protecting consumer rights and informing tourists, travelers and travel agencies. In the article10, this rule explicitly states: In case of sufficient payment for guests to settle, the accommodation units (hotels and other kinds) do not have the right to hold the provided identity documents and they must return it to the owner after seeing and authenticating it. Also it is stated in the note to this article: The financial guarantees required to compensate for the losses incurred by domestic or foreign guests should be provided by travel and tourism offices. The head of the Society of Iranian hoteliers said: "According to this rule, keeping identity documents in hotels is illegal and the hotel owner will have to hand over identity documents as soon as the identity of the traveler confirmed. "Jamshid Hamzezadeh" said that the holding of identity documents is not related to Police surveillance performances at all. He added that if it is felt necessary to maintain the identity of the passenger, a copy can be obtained and the original document will be returned.Most hotels are worried about paying for customers, but this problem has been solved all over the world in the form of a customer deposit.

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Hotel Front Office Management

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St. Pancras Renaissance Hotel

New hotel group Maribel launches in Europe

 The Scandinavian hotel company First Hotels has joined forces with global hotel management company Belvar to conquer Europe. Together, the companies are trading over 200 million euros in turnover, a figure set to double in just two years. The new Group has been named Maribel and has a threefold and equal ownership between the two owners of Belvar, Mads Jacobsen and Rune Firing, and the founder of First Hotels and the Flying Elephant Group, Asmund Haare.  “The portfolios are very well suited to each other and this is one of the cases where the total value exceeds that of the individual contributing elements,” says CEO of Belvar, Mads Jacobsen. Maribel will initially have more than 11,500 rooms in their portfolio, covering a total of 11 countries. Currently, the hotels operate under the trademarks First Hotels, Moxy Hotels and Courtyard by Marriott. In the UK alone, Belvar has opened 5 new UK Moxy hotels since December 2016. Major expansion plans Over the past few years, Belvar has become a significant European partner for the world’s largest hotel group, Marriott. The company has signed operational agreements for over 9,000 new rooms in a total of 45 hotels set to open over the next two years. The new Group will mean that they are represented in 17 countries. Equally, revenues will rise from two to four billion Norwegian kroner with a clear ambition of continued growth. Asmund Haare becomes Chairman of the board in Maribel, whilst Mads Jacobsen, Rune Firing and Simen Haare will become board members.  Mads Jacobsen has been announced as CEO in both Maribel and Belvar, whilst Rune Firing continues as Chairman of the board of Belvar. Next-generation operating company The European hotel industry is characterised by large and heavy international players.  Belvar, which is the Group’s operating company, will enter the top league of European hotel operators after the merger, but will maintain today’s effective organisation. With increased volume, there is also increased relevance and attractiveness for tomorrow’s hotel guests and for portfolio development. Source: ehotelier.com

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Emlyn Brown Appointed Vice President, Wellbeing for AccorHotels’ Luxury Brands

 AccorHotels is pleased to announce the appointment of  Emlyn Brown as Vice President, Wellbeing for AccorHotels’ Luxury & Upper Upscale brands . Emlyn joins AccorHotels from Resense Spas S.A, where he most recently held the position of Global Design Director and was responsible for managing corporate strategies, wellbeing concepts and related design services.   “We are delighted to have Emlyn join our team; his experience, skill set and leadership traits position him well for future success within the Group,”  said Rick Harvey Lam, Senior Vice-President, AccorHotels Luxury Brands, Global Brand Marketing.  “Emlyn will direct our global strategy in the pivotal area of wellbeing, enhancing our global luxury wellness offering through transformative guest experiences integrated with our leading spa and wellness standards.”   Emlyn brings over 20 years of international experience to this role, beginning his wellness career in 1996. Since then, Emlyn has held several progressive management positions throughout Europe, The Middle East and Asia. Over his career, Emlyn has led group operations of several leading luxury spa and fitness operators. During his time at Resense Spas S.A he also held the position of Managing Director of Asia, accountable for the management and growth of the portfolio in China and South East Asia. Prior to that, Emlyn was the Director at GOGO Hospitality, and also held senior positions at Six Senses Resorts & Spas where he was the Regional Director for Europe and later the Operations Director for Asia. Prior to working within luxury hospitality, Emlyn held senior operating roles with Holmes Place Lifestyle clubs in Switzerland and Germany.   “It is an honor and a privilege to join AccorHotels, to work with its prestigious luxury brands and among the highly respected professionals of its global wellness and marketing teams,”  said Brown.  “Our discerning and affluent clientele are well-travelled individuals and they are increasingly motivated by the opportunity to maintain and even improve their approach to health and wellbeing along their journeys. From designs and concepts to facilities and programs, my goal is to continue to surpass the expectations of our guests and infuse their entire hotel experience with opportunities for transformative, innovative and extraordinary moments of wellness and wellbeing.” Source: hotel-online

The impact of the earthquake and Joint Comprehensive Plan of Action on the reduction of 50 percent of the demand for hotels in Tehran

Hotel New -  The impact of the earthquake and Joint Comprehensive Plan of Action on the reduction of 50 percent of the demand for hotels in Tehran "The demand for accommodation in hotels across the country has dropped dramatically since last month, and we have faced a 50% drop in demand in Tehran," said Deputy of the Hoteliers Union of Tehran. The Ghaffarian emphasized the impact of the tourism and hotel industry on the country's economic and political situation and said: "The decline in demand for accommodation in capital hotels depends on a number of factors, including the issue of earthquakes and challenges of Joint Comprehensive Plan of Action."  He said: "The standardization of Tehran hotels has been a very good occurrence that began several years ago, and now it has operated more than 95 percent in cooperation with the Hotelists' Union and the Office of Cultural Heritage, Handicrafts and Tourism Organization of Tehran. "Hotel industry with more than 100 categories is involved in the purchase of goods and services," said Ghaffarian, in another part of his remarks regarding the increase in hotel and accommodation costs. “Consequently, changes in the market also affect the cost of services in hotels. ”

Orbis will manage a new ibis Styles hotel in Bucharest, scheduled to open in 2020

  Orbis Hotel Group, leading hotel operator in Eastern Europe and strategic partner of AccorHotels, further strengthens its  leading position in the Romanian capital by signing a management contract for a new ibis Styles hotel in the city center.   “Eastern Europe offers new, exciting destinations for both – corporate and leisure travelers from around the globe. On top of it, economies of countries in this part of the world are on the rise along with the domestic purchasing power. Definitely, we see the potential and that is why we are dynamically expanding our network of hotels in this region under AccorHotels’ brands. We offer currently 129 hotels in 12 countries and have more than 40 projects secured, ” Gilles Clavie, president of the management board & CEO of Orbis, commented.   The newly-built ibis Styles Bucharest City Center, expected to be open in Q 1 2020, is developed in partnership with Romanian owner and investor – Dentotal Hospitality, and will be managed by Orbis. “With 11 hotels today and another 10 in the pipeline, Romania is a key market for us and we’re proud that in partnership with Dentotal Hospitality, we are further strengthening our leading position by opening ibis Styles City Center that will be one of the most upbeat and stylish hotels in Bucharest. We do not hide that we actively continue to look for further developing opportunities on the market, having a strong potential for hotels under AccorHotels’ world leading brands, ”adds Frank Reul, head of Development of Orbis & AccorHotels Eastern Europe Source :  Business Review

IRINN's report from the the First National conference of the hoteliers Association in Iran

Al-Alam News Network's report from the the First National conference of the hoteliers Association in Iran

Al-Kawthar News Network's report from the the First National conference of the hoteliers Association in Iran