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Hydrotherapy center opens in northwestern tourist city

A modern hydrotherapy center was inaugurated in the tourist city of Meshkinshahr, northwestern Ardebil province, on Friday. A budget of 160 billion rials ($3.8 million at the official exchange rate of 42,000 rials per dollar) was allocated to the project, the provincial tourism chief announced during the inauguration ceremony. Situated in the Qutursui tourist area, the center has the most acidic mineral spa in the world, CHTN quoted Nader Fallahi as saying. Water for the hydrotherapy center is sourced from hot water springs in the area, which is beneficial for skin ailments, the official added. This new complex, which features separate sections for women and men, will allow Meshkinshahr to attract more tourists from abroad and grow its tourism industry twice as fast as before, he noted. Meshkinshahr embraces several historical sites including Qale Khohneh (“Old Castle”), the ancient site of Shahr-e Yeri, and Qahqaheh castle. Situated near the high Mount Sabalan, Meshkinshahr enjoys a moderate mountainous climate and the Sabalan summit can be seen in the south of the city with eye-catching sceneries. The antiquity of the city dates back to the early centuries of Islam but in the Safavid era, it was thriving even more. The city is well known for its rugs and its mineral springs. Meshkinshahr suspension bridge with 345 meters long, 3 meters wide, and 80 meters high, which was inaugurated in 2015 and is said to be the largest of its kind in West Asia, is also one of the top tourist destinations of the city.

Create: Aug 1, 2021 Edit: Aug 1, 2021 Regional News

Five Ways Tech Builds the Next Stage of Local Authenticity for Hotel

Coming out of the pandemic, guest demands have irreversibly changed. They don’t want cookie-cutter rooms; they want experiences. This harks back to the push over the previous decade to make our properties more ‘locally authentic’. Now, with lean teams and skeleton crews, the only way to effectively meet this demand is through technology.For the post-pandemic travel landscape, local authenticity means more than just a cursory immersion in the arts, culture and heritage of one’s locale. It also equals peace of mind because, in light of the residual anxiety over COVID-19, guests need to feel as though their specific requests are being handled.As a simple leisure scenario, picture yourself going on an international vacation with your loved one for the first time since the virus struck. You have all the new airport procedures to contend with. You’ve been wearing a mask for hours on end, which is inherently uncomfortable. And now you’re in a foreign city and country and don’t know what attractions and stores have reopened or what the local safety guidelines are, on top of a myriad of other questions that would require some digging online. Instead, wouldn’t it be great to know that your host hotel has your back the whole way?In the past, luxury brands have provided this kind of omniscience by deploying an army of staffers, but this model won’t jive in the post-pandemic, hyper-labor-efficient market conditions. Moreover, hotels must be proactive in the pre-arrival stage to ensure incoming guests have everything that they need and to make arrangements on their behalf. This sets the pace for a great onsite experience in lieu of the outdated ‘reactive’ process of waiting for guests to reach out to you with their inquiries. Done right, hotels can utilize integrated platforms and build a versatile CRM to connect the entire guest journey that also offers a clear counterargument to the largely self-serve nature of home-sharing accommodation providers such as Airbnb. Here are five ideas to help you incorporate this newfangled, full-service model. 1. Home-sharing platforms offer a direct, two-way messaging service with the accommodation host, and hotels must do the same. Brands should be using a chatbot to immediately respond to the simpler questions –which represent the majority of inquiries – then bouncing the more complex ones onto your front desk or concierge. Ditto for the voice channel where booking engines are available 24/7 and so too must your intake team be ready at all hours in order to win the business. 2. Speaking of booking engines, these should no longer be only for rooms, particularly if we want to continue to push guests towards our websites from the OTAs. Customers should be able to plan their entire trip itinerary from these portals, starting with dining reservations and spa appointments through to arrival amenities and perhaps a few ‘surprise and delight’ freebies such as their preferred, complimentary welcome refreshment or departure gift. With so much confusion about what’s open and what’s not, being an ambassador means guiding guests through this uncertainty as early in the customer journey as possible. 3. Physically getting to an accommodation booked through a home-sharing platform is mostly a laissez-faire ordeal. So, why can’t hotels offer bespoke, point-to-point guidance on transportation to and from the rail station or airport, as well as recommendations on how to get to the city or region? As a guest’s perception of your arrival experience can depend on the agony of how one arrives at the hotel, why leave this to chance? Besides better integrations to flight trackers so that you know exactly when your guests are expected to arrive, such innovations as autonomous vehicles are just around the corner, which could drastically bring down the costs of shuttle services. Grandiose for now, perhaps a present-day possibility would be a flight tracker integration so that you know when guests are expected to arrive and can be ready with a warm welcome. 4. The future of travel will be more purpose-driven. Namely, with so many anxiety-riddled barriers following COVID-19, guests will want to maximize their time while aboard. Planning a guest’s itinerary or making local recommendations has traditionally fallen under the purview of the concierge, but the time is right for building a ‘pick your own adventure’ program of bundled, turnkey half-day and full-day activities. This will require deeper integrations with third-party operators as well as a rethink of what onsite or offsite services are most meaningful for guests based upon their given travel purpose. For instance, a late-afternoon, post-meeting relaxation package with a whiskey tasting, revitalizing nosh and back massage will have vastly different appeal from a daylong sightseeing tour that includes timed entrances to exclusive local events. 5. The post-stay relationship is where home-sharing hosts are weakest. The platform does the brunt of this, focusing more on exploring new destinations rather than return visits. For hotels, traditionally the last interaction between guest and staff was often a checkout at the front desk where the final bill was confirmed, representing an emotionless, transactional touchpoint. Now with contactless checkout, hotels can transform this into a meaningful ‘thank you’ gesture followed by a series of one-to-one messages based upon what a guest utilized while onsite. With a fully integrated CRM, this messaging can be sentient insofar as knowing when to push for additional sales and when to simply keep past guests up to date on the latest happenings.

Create: Jul 28, 2021 Edit: Jul 28, 2021 Hotel Management

Croatia launches pilot project urging hotels to reduce food waste

On 7 July, the Croatian Ministry of Tourism and Sports announced that it has presented a pilot project entitled “Reduce food waste, cook for your guests” at the Park Plaza Histria Hotel in Pula. This project has been created in collaboration with the Ministry of Economy and Sustainable Development, the Faculty of Geotechnics from the University of Zagreb, and the Fund for Environmental Protection and Energy Efficiency. Environmental impact of hotels During the presentation of this project, the Deputy Director of the Fund Alenka Košiša Čičin-Šain explained that hotels are one of the most important stakeholders in tourism; what is more, their operations have a significant impact on our environment. For this reason, they must reform their way of doing business and turn to more sustainable methods. Košiša Čičin-Šain further commented on the project’s aims noting: “We have been dealing with waste management in the Fund for years. Croatia has obligations that it must achieve in accordance with EU and national legislation, so by 2022, it is necessary to collect 40% of the mass of produced biowaste separately. This pilot project is aimed at reducing food waste, but also at proper separate collection and disposal of waste.” What are the goals of the project? Through “Reduce food waste, cook for your guests” the aforementioned bodies seek to encourage both staff and guests to be mindful of the way their actions impact the environment. More specifically, hotel guests must be inspired to correct their eating habits so that they do not fill their plates with more food than they are planning to consume. In this way and with these simple actions, people can contribute to the significant reduction of food waste. Maja Feketić from the Fund for Environmental Protection and Energy Efficiency further highlighted that hotels from other countries have taken up similar projects, achieving a 30% reduction of food waste. Feketić notes that this will not only help reduce the negative impact on the environment but it will also result in large financial savings. The “Reduce food waste, cook for your guests” pilot project will take place during the summer until the end of September in two Croatian hotels in Pula and Osijek. After September, its results will be made public so that people can understand how simple actions can make a difference.

Create: Jul 24, 2021 Edit: Jul 24, 2021 International News

Hotel fire in southern Iraq kills child

A fire broke out at a hotel in Iraq’s southern city of Karbala on Sunday killing one child, civil defence officials said. Fire fighters and civil defence teams managed to rescue 78 people after the blaze inside the four-story Dai Al Hussain Hotel in the centre of the city. The cause of the fire has not been disclosed, although authorities said an investigation has been opened. “A girl died in hospital due to smoke inhalation which caused her to suffocate despite attempts to resuscitate her,” civil defence statement said. There have been numerous fires in Iraq this year, including in a Covid-19 facility in the southern city of Nasiriyah in Dhi Qar governorate, which killed more than 60 people. Police have said the blaze at Al Hussein hospital earlier this month was due to faulty wiring that caused an oxygen tank to explode. Citizens blame corruption, negligence and mismanagement in various sectors of government for the disasters. Prime Minister Mustafa Al Kadhimi ordered the arrest of top health officials last week, following the deadly fire in Nasiriyah. President Barham Salih and Mr Al Kadhimi blamed the fire on negligence cause by corruption and political interference in the management of the hospital, and vowed to take action. Iraq's former health minister, Hassan Al Timimi, resigned in April following a fire in Baghdad's Ibn Al Khateeb hospital that killed at least 82 people. Most of them were Covid-19 patients who needed ventilators to help them breathe. The cause of the fire was also an oxygen tank explosion. The coronavirus pandemic has put a heavy strain on Iraq's health services. Before the outbreak of the coronavirus pandemic hospitals across the country were already struggling to provide patients with a good standard of care. The healthcare system has been affected by years of mismanagement, a lack of accountability, violence and factionalism since the US-led invasion in 2003, and before that by years of sanctions.

Create: Jul 19, 2021 Edit: Jul 19, 2021 Regional News

South Florida’s iconic Boca Raton Resort & Club to Undergo $175 Million Renovation

South Florida’s iconic Boca Raton Resort & Club announces the most significant evolution in its history, and its new-again name —The Boca Raton. For over four decades, from 1944 to 1988, The Boca Raton name signified a luxurious lifestyle unmatched worldwide. Over the coming months, The Boca Raton will usher in an entirely new perspective on travel, A New Golden Era. A New Golden Era at The Boca Raton and The Boca Raton Club promises an unrivaled destination beginning with a $175 million Phase One physical transformation to be unveiled during Winter 2021/2022. There will be bespoke enhancements to every guest experience, from exceptional accommodations to dynamic culinary concepts and innovative programming. The Boca Raton has a remarkable history as an internationally recognized landmark and a private escape for in-the-know travelers,” said Daniel A. Hostettler, President & CEO of The Boca Raton. “A New Golden Era will pay homage to the resort’s storied past while introducing innovative new amenities and experiences that will inspire both members and guests, and define The Boca Raton as one of the world’s most preeminent luxury resorts and private clubs.” Five Distinct Hotel Experiences, One Iconic Resort. The Boca Raton will feature a collection of five hotels located Beachside and Harborside, each with its own personality and style. Beach Club: The oceanfront luxury escape features three pools set on a private stretch of golden beach. The hotel’s new Mediterranean dining concepts, Marisol and the lobby lounge, are curated by notable lifestyle guru Colin Cowie. Bungalows: Ideal for extended stays, this three-story residential hideaway features two-bedroom suites with full kitchens and furnished terraces and balconies. Tucked in a serene corner of the property surrounded by a lush landscape, the Bungalows offer a private pool and dedicated amenities. Yacht Club: The adult-only, all-suite luxury hotel embodies refined lakefront leisure. Elegant suites feature private balconies, and views of Lake Boca Raton and its yacht-lined promenade. Personal concierges and floor valets prepare every detail for the perfect escape. Reopening Winter 2021. Cloister: Stay where it all started amidst grand architecture, lush grounds and hidden gardens as an unforgettable backdrop. Located in the heart of the action, the resort’s original structure is just steps from the 18-hole golf course, Racquet Club and spa. The Cloister is being revitalized and will reopen with immersive experiences and rotating art collections. Reopening Winter 2021. Tower: Providing elevated perspectives for sophisticated travelers, the 27-story tower is undergoing a $45 million complete transformation by Rockwell Group. With extraordinary vistas of sparkling waterways, the all new luxury hotel will introduce flexible suite configurations—two to three bedrooms—artful touches, bespoke amenities and butler service. Opening first quarter 2022. A World of Flavor. From fine dining to waterfront bites, The Boca Raton is creating one of the most exciting culinary destinations in the country, including four signature experiences with Major Food Group (MFG). The Flamingo Grill, opening this month, offers a glamorous take on the mid-century American chophouse. Forthcoming restaurants include Sadelle’s, the inventive, perennially packed brunch institution with locations in New York and Las Vegas, and all new concepts exploring Japanese and Italian cuisine. Only at The Boca Raton. This winter, the resort will unveil Harborside Pool Club, a four-acre lakefront oasis featuring luxury cabanas, four pools, 450-foot lazy river, two three-story high slides, double standing wave, retail boutique, 7,100 square foot event lawn, 5,000 square foot kids club, and a teens lounge, as well as new waterfront dining options. The Boca Raton’s 40,000 square foot wellness oasis has unveiled a new name, Spa Palmera, and new treatments. This winter, Spa Palmera will showcase a refreshed design and additional programming. New one-of-a-kind experiences include a supercar racing adventure, perfect for thrill seekers. Fashionistas may opt for a curated shopping day with a personal stylist, while couples can spend the afternoon on a private boat, complete with snorkeling and live entertainment. Resort owners MSD Partners and Northview Hotel Group are stewarding the property into its new phase with an award-winning team of builders and creators. Visionaries include architecture and design firm Rockwell Group, landscape architecture firm EDSA, branding and marketing agency King & Partners, and GarciaStromberg—a firm of architects, designers and artists.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News

Approved Vaccine Inconsistency Could Delay the Restart of International Travel

The restart of international travel could be seriously delayed without worldwide reciprocal recognition of all approved COVID-19 vaccines, says the World Travel & Tourism Council (WTTC).The global tourism body, which represents the global private Travel & Tourism sector, has issued its warning following concerns tourists face being turned away at the borders because countries don’t have a common list internationally recognised and approved COVID-19 vaccines.This comes just days after a number of British holidaymakers, who had been administered the Indian Covishield batch of the Oxford/AstraZeneca vaccine, were rejected entry into Malta despite the drug being chemically identical to the UK-made vaccine.Over the past few weeks reports of holidaymakers facing obstacles to entry have been on the rise, with some even being prevented from boarding their flights to destinations.WTTC believes that once again, the lack of international coordination to agree on a list of approved vaccines, is creating yet another major stumbling block for the restart of international travel.This comes despite most vaccines have secured the approval of the World Health Organisation (WHO) or Stringent Regulatory Authorities (SRAs), such as the UK’s the Medicines and Healthcare products Regulatory Agency (MHRA) and the Food and Drug Administration in the US, and the European Medicines Agency (EMA).Reports of travellers being turned away because they have the ‘wrong’ vaccine batches or ‘unrecognised’ vaccines have fueled concern from consumers, deterring them from booking and thereby damaging the already struggling Travel & Tourism sector.The plea for reciprocal recognition for all vaccines and vaccine batches forms part of WTTC’s four new guidelines which are aimed at safely resuming international mobility and save the millions of jobs and livelihoods which depend on this sector, while kick-starting the global economic recovery.Virginia Messina, Senior Vice President WTTC, said: “Reciprocal recognition of all vaccine types and batches is essential if we are to avoid any further unnecessary and damaging delay to restarting international travel.“The failure of countries to agree on a common list of all approved and recognised vaccines is of huge concern to WTTC, as we know every day travel is curbed, more cash-strapped Travel & Tourism businesses face even greater strain, pushing ever more to the brink of bankruptcy.“We can avoid this by having a fully recognised list of all the approved vaccines – and vaccine batches – which should be the key to unlocking international travel, not the door to preventing it.“It will also give holidaymakers and travellers the confidence they need to book trips, flights and cruises, confident in the knowledge that their fully-vaccinated status will be internationally recognised.”WTTC says the restoration of safe international travel can be achieved by following its four guidelines.Through a combination of COVID-19 testing, vaccination, digital health travel passes and the use of health and safety protocols, such as wearing face masks, safe international mobility can resume while at the same time saving millions of jobs and livelihoods which depend on the sector and kick-starting the global economic recovery. WTTC’s fundamental guidelines to restore international mobility while safeguarding public health include: Appropriately reduced protocols for vaccinated travellers, including no need for testing or quarantine for those fully vaccinated. Global recognition for international travel of all vaccines authorised for use and deemed safe and effective by the WHO or by the WHO recognised SRAs.A data driven, risk-based and internationally harmonised approach to re-establishing freedom of movement, that is consistent across countries, easy to communicate and clearly understood by travellers.Global adoption of ‘digital health passes’ which enable travellers to easily obtain and verify their vaccination status, negative COVID test result or natural immunity from a previous infection. These must work with existing border control and travel operator systems accepted by all countries. Digital verification of a traveller’s COVID status prior to travel will avoid lengthy and unsafe queues in transport hubs and terminals.Continued implementation of high-quality health and safety standards throughout all areas of the Travel & Tourism sector, including continued adoption of the WTTC’s Safe Travel Protocols and Safe Travel Stamp, with the continued wearing of face masks in crowded and enclosed areas as well as on all forms of public transport. WTTC advocates the full implementation of these proportionate and responsible guidelines for travel during over the next few months, as many travel restrictions begin being eased as major travel markets begin to reopen.This is against the backdrop of a successful vaccination roll out, with a subsequent decrease in deaths, cases, and hospitalisations in many countries. However, variants will continue to be cause of concern as the world struggles to emerge from the effects of the pandemic.

Create: Jul 17, 2021 Edit: Jul 17, 2021 International News

Iranian border towns, beautiful yet underrated

Countries are defined geographically and politically by their borders. Borders are fundamentally linked to tourism, as travel almost always entails crossing a political or another boundary, and borderlands are often the first or last areas of a country visited by travelers. Iran has a total of 5,894 kilometers of land borders with its neighbors Afghanistan, Armenia, Azerbaijan, Iraq, Pakistan, Turkey, and Turkmenistan. It also borders the Caspian Sea, Persian Gulf, and the Gulf of Oman. Several border cities dot Iran, owing to the vast size of the country’s land borders. The border cities of Iran, however, have limited tourist numbers due to their long distances from the country’s center, as well as the fact that they have not been properly promoted for foreign visitors. Here are some of the most beautiful border cities that have always gone unnoticed. Astara Astara, an Iranian border city and port, offers a wide range of tourist attractions. It is a major tourist and economic center on the west coast of the Caspian Sea, in the Gilan province. It is the last point of the border between Iran and Azerbaijan. Hakim Nezami School and Shindan Castle are two of the city’s historical sites. Astara Lagoon, Astarachay river, Qarasu river, Chelvand river, Darband river, Lavandvil river, and Espinas mountain are some of the city’s natural attractions. Among Iran’s border regions, Astara is the only area that has not experienced any tensions in the last 80 years, making it one of the safest. There is a great deal of tourism in this region because of the natural beauty and the weather. Jolfa Located in northwestern East Azarbaijan province, Jolfa borders the countries of Armenia and the Republic of Azerbaijan to the north. Jolfa has a semi-desert climate with warm summers and partly cold, moderate winters. The special importance of Jolfa is due to its historical monuments, strategic location, and appropriate geographical features, as well as its proximity to the commercial and industrial free zone of Aras (one of Iran’s most important commercial centers). Seyyed Abolqasem Nabati tomb, Duzal tower, Saint Stepanos Monastery, Nane Maryam church, ruined mill, Ushtibin village, St. Mary church, Baba Yaqub shrine, Ali Beyg fort, Jolfa historical bath and etc., are the most significant monuments and tourist attractions in this area. The region’s economy is fueled by the abundance of water resources, grasslands, and forest reserves, as well as its high potential for growth and industrialization. Minerals, agriculture, livestock, services, and scientific and training development also play an important role. There are a lot of cotton fields in this city, and weaving is the major activity of the locals. Jolfa people are Azeri and they speak in Turki Azerbaijani in their own local dialect. Maku Maku is located northwestern province of West Azarbaijan and enjoys a unique geographical and natural location. In a valley passes through which the Zangmar River divides Maku into two parts, the city is located 1294 meters above sea level. The city is surrounded by the Qarasu River and Turkey from the north, the Aras River (the Nakhchivan Autonomous Republic and Armenia) from the east, Khoy from the south, and Turkey from the west. Due to the surrounding stony mountains, this city has a moderate climate in winter and a hotter climate in summer. Mountainous landscapes, flourishing pastures, hot water springs, waterfalls, protected areas, and hunting grounds are some of the tourist attractions of this area. Maku is located on the main Tabriz-Bazargan road and has an excellent strategic location. Among the city’s most significant features is its role as the country’s only land border business and a link to Europe. As part of Maku’s economy, there is an industrial complex on the Maku-Bazargan road. Maku people rely on cross-border trade, agriculture, and animal husbandry for their livelihood. Zahedan The city of Zahedan is located in eastern Iran close to the Pakistani border. There are high lands around Zahedan, so it looks like a pit. The city is home to the mountains of Oshtoran Koh, Anjir Dan, Jico, Pir Khan, and Mulk-e Siah. Climates in this area are characterized by intense heat, aridity, and warmth. Zahedan consists of 4 parts: "Markazi", "Mir Jave", "Nosrat Abad", and "Korin", three cities, and eight rural districts. It is an academic, cultural, historical, and religious city that has a service structure. Zahedan enjoys a privileged geographic and border location which makes it an ideal place for trade with India thanks to its convenient location on the Afghanistan-Pakistan route. Pakistan’s railway enters Iran from the Mirjaveh border and Iran’s railway ends in this city. By being located among the Khorasan, Kerman, and Chabahar land routes, Zahedan is one of the Iran transit routes. Zahedan’s economy depends on agriculture in addition to trade. There are subterranean, spring, and river wells that supply the water this city needs. This area is full of color in its literature, clothing, and music. Zahedan’s cultural diversity results from migration. A good example of Baluch handicrafts is the klim bafi, needlework, seke dozi, and pottery. Zahedan architecture is influenced by Iran's ancient architecture due to its tropical weather. Baneh One of the border cities between Iran and Iraq, Baneh is located in the western province of Kordestan. The city is located 20 kilometers from the Iranian-Iraqi border, 60 kilometers southwest of Saqez and 70 kilometers southeast of Sardasht. The city is known for its large and natural oak forests. In 1984, Iraqi planes bombed Baneh and some nearby settlements during the Iran-Iraq war (1980-1988). Dul Arzan village, Shevi cave, Baneh Dam, Sorin complex are among the city’s tourist attractions, however, most of its reputation comes from its border malls and its status as a trade center. Local people speak Kurdish with Slemani accent.

Create: Jul 17, 2021 Edit: Jul 17, 2021 Regional News

Tehran hosting Islamic countries on health tourism

The 5th edition of the International Health Congress of Islamic Countries started in Tehran on Tuesday, aiming to find new opportunities for cooperation and development of health tourism among Muslim nations. Being held at IRIB International Conference Center, the congress is organized by the Health Tourism Development Center of Islamic Countries (HTDC) and supported by ministries, federations, institutions, and organizations in health tourism as well as private and governmental health service providers, the official website of the event announced. The three-day event has brought together seniors and experts from governmental and private sectors in the health tourism industry. The congress is being held in five specialized panel discussions of medical tourism, sports tourism, natural, wellness, and food tourism, medical and laboratory equipment, and nutrition and healthy food. The event started its official operations in 2015 with the aim of playing an effective role in developing economic relations and facilitating the networks between stakeholders in the health and health tourism industry. The developing health tourism industry is one of the most important fields of Iran’s travel sector, which is trying to prove its capabilities and capacities in attracting medical and health tourists to the country. Many domestic experts believe that medical tourism in Iran is a win-win opportunity both for the country and foreign patients, as they are offered affordable yet quality treatment services and the country gains considerable foreign currency. Iran’s two most popular medical tourist cities are Tehran and Mashhad, but the coronavirus outbreak has significantly reduced the number of travelers. Iran is one of the major destinations for health tourism in the region, and patients with 55 different nationalities, mostly from neighboring countries including Iraq, Kuwait, Bahrain, Qatar, Saudi Arabia, Oman, Pakistan, Afghanistan, Tajikistan, and Turkmenistan are seeking to use Iran’s services and facilities in this field. Iranian hospitals admitted nearly 70,000 foreign patients over the Iranian calendar year 1397 (March 2018 – March 2019) and it made an economic contribution of around $1.2 billion to the country, according to the medical tourism department at the Ministry of Health. In April 2018, the rotating presidency of the International Health Tourism Conference of Economic Cooperation Organization (ECO) was handed to the Islamic Republic for a three-year term. Mohammad Jahangiri who presides over a national center for developing health tourism said in May 2018 that Iran can annually earn $7 billion in medical and health tourism, though the sector now brings in only one-seventh or even lesser of the sum. The Islamic Republic has set its goals to exceed its yearly medical travelers to around 2 million in the Iranian calendar year 1404.

Create: Jul 17, 2021 Edit: Jul 17, 2021 Regional News

Cycas Hospitality Opens Hyatt Place London City East

Hyatt Place London City East, the third Hyatt Place hotel in London, is officially open, expanding the Hyatt Place brand’s footprint globally in markets that matter most to guests and World of Hyatt members. The new hotel features the Hyatt Place brand’s intuitive design, casual atmosphere and practical amenities, such as free Wi-Fi and 24-hour food offerings. Hyatt Place London City East is managed by Cycas Hospitality. Because Hyatt’s efforts are grounded in listening and fueled by care, Hyatt Place hotels combine style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s multi-tasking traveler. The property is located a short walk from Liverpool Street and close to some of the capital’s most important cultural and artistic highlights, including Brick Lane, Spitalfield’s Market, and the Tower of London. Hyatt Place London City East offers guests a stylish place where they can be productive in a laid-back and casual environment. “With its central location and stylish design incorporating local art links, we’re confident the Hyatt Place concept will prove as popular with those enjoying a short break in the capital as it will with anyone traveling on business,” said Michael Mason-Shaw, general manager Hyatt Place London City East. “Above all, we look forward to introducing more people to the casual yet practical atmosphere associated with the Hyatt Place brand.” Hyatt Place London City East offers: 280 spacious guestrooms with separate spaces to sleep, work and play; many of the guestrooms feature their own private terrace and/or city skyline viewsBreakfast Bar with locally inspired breakfast options every morning in the form of a casual yet elevated buffetPocketsquare Skyline Bar and Terrace serving a perfectly curated cocktail and beverage menu that can be enjoyed with uninterrupted views of London’s iconic skylineZoom Restaurant providing a range of responsibly sourced global and local cuisineThe Market serving freshly prepared meals anytime, day or nightThe Bar featuring specialty coffees and premium beers, as well as wines and cocktailsNecessities program for forgotten items that guests can buy, borrow or enjoy for freeFree Wi-Fi throughout hotel and guestroomsTwo flexible event spaces each offering flexible, high-tech meeting/function space for up to 20 guestsFitness Center featuring cardio equipment with LCD touchscreens“London is a vibrant city, filled with friendly people, great neighborhoods, and an ever-expanding list of great places to visit and things to do or see,” said Wayne Androliakos, Chief Operating Officer, Cycas Hospitality. “Our hotel is central to all of them, and we are confident that the Hyatt Place London City East will exceed guest expectations while providing them with everything they need while exploring the Capital.” HYATT PLACE LONDON CITY EAST LEADERSHIP Hyatt Place London City East is under the leadership of Michael Mason-Shaw, General Manager, Director of Operations Pino Dispinseri, and Director of Sales Silvia Abreu. In his role, Michael is directly responsible for managing the day-to-day operations of the hotel, including overseeing the hotel’s approximately 45 associates and ensuring guests encounter the thoughtful service for which the Hyatt Place brand is known. Dispinseri oversees the day-to-day activities and ensures the highest level of service is provided to each guest. Abreu is responsible for providing sales service and support to travelers and meeting planners frequenting the London area.

Create: Jul 7, 2021 Edit: Jul 7, 2021 International News

Hakim Mosque: a hidden gem to visit in Isfahan

The lesser-known Hakim Mosque is a visually stunning monument in Isfahan, which travelers can pay a visit to near the centuries-old bazaar of the central Iranian city. The elegant mosque is not only a house of worship but also a public building serving a multiplicity of uses. It is a gathering place for prayers five times a day, an Islamic college, and an emergency shelter for travelers. Built-in the mid-17th century during the reign of Shah Abbas II, the mosque is named after its constructer who was a physician (“Hakim” in Persian). The mosque has no monumental entry, but five different minor entries. Frequently, a mosque is also used as a shortcut for another destination beyond the place of worship. Although the penetration of the mosque walls may take many forms, the primary destination is always the same. It is a courtyard that can be called a monumental space. The mosque also contains amenities, such as washrooms and toilets, for public use. Isfahan has long been nicknamed as Nesf-e-Jahan which is translated into “half the world”; meaning seeing it is relevant to see the whole world. In its heyday, it was also one of the largest cities in the region with a population of nearly one million. The cool blue tiles of Isfahan's Islamic buildings, and the city's majestic bridges, contrast perfectly with the encircling hot, dry Iranian countryside. The huge Imam Square, best known as Naghsh-e Jahan Sq. (literary meaning “Image of the World”), is one of the largest in the world (500m by 160m), and a majestic example of town planning. Built in the early 17th century, the UNESCO-registered square is punctuated with the most interesting sights in Isfahan. Modern Isfahan is now home to some heavy industry, including steel factories and a nuclear facility on its outskirts, however, its inner core wants to be preserved as a priceless gem.

Create: Jul 7, 2021 Edit: Jul 7, 2021 Regional News

Resorts World Las Vegas Officially Debuts as First Ground-Up Resort Built on Las Vegas Strip in Over a Decade

Resorts World Las Vegas, the first resort built on the Las Vegas Strip in more than a decade, officially swung open its doors to the public at 11 p.m. on Thursday, June 24. The monumental launch of the highly anticipated resort included a star-studded, first-look party for invited guests earlier in the evening that featured a ceremonial ribbon cutting officiated by Genting CEO & Chairman K.T. Lim. And Resorts World Las Vegas’s President Scott Sibella. Lim and Sibella were joined by Hilton President & CEO Chris Nassetta, Nevada Governor Steve Sisolak, Clark County Commission Chair Marilyn Kirkpatrick, Clark County Commissioner Tick Segerblom and Nevada Congresswoman Dina Titus. “This is a very proud moment for Genting and our Resorts World Las Vegas family as we are honored to officially open our doors,” said Scott Sibella, President of Resorts World Las Vegas. “This spectacular resort was designed to usher in a new era of hospitality in Las Vegas with unsurpassed dining and entertainment, an array of luxury hotel accommodations, and new-age technology. We are excited to finally be able to present this resort to the world and officially welcome guests to experience our exceptional amenities firsthand. We are grateful for all of the support we received during our opening and truly hope our community and visitors enjoy all of the hard work that went into creating this incredible property.” “We are thrilled to unveil Resorts World Las Vegas – an incredible property that marks the return of our signature Hilton hospitality on the Strip,” said Chris Nassetta, President and CEO of Hilton. “Together, Hilton, Genting and Resorts World Las Vegas are committed to delivering unforgettable experiences for our guests, and this new resort raises the bar for Las Vegas. As we offer outstanding hotels, dining, entertainment and design, we are thrilled to welcome guests to the entertainment capital of the world for years to come.” The integrated luxury resort redefines the hospitality standard in Las Vegas with the following amenities: Exceptional Accommodations – Through a historic partnership with Hilton, Resorts World Las Vegas offers 3,500 luxury guest rooms and suites from three premium Hilton brands – the largest multi-brand deal in Hilton’s history – including the largest Conrad Hotels & Resorts property in the world, one of the first LXR Hotels & Resorts locations in the U.S., and a marquee Hilton Hotels & Resorts hotel. Each brand features its own entrance, lobby, and distinct selection of guest accommodations. Resorts World Las Vegas is also a part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 18 distinct brands. Las Vegas Hilton at Resorts World features 1,774 full-service guest rooms and suites ranging from 400 to 3,300 square feet with smart, elevated amenities in a comfortable and refined setting. Conrad Las Vegas at Resorts World offers 1,496 contemporary and luxury guest rooms and suites ranging from 550 to 2,800 square feet, boasting luxe amenities and a curated art program. Crockfords Las Vegas, LXR Hotels & Resorts showcases an intimate collection of 236 impeccably designed guest rooms, suites, and villas ranging from 550 to 7,000 square feet that feature lavish accommodations, upscale amenities, and highly personalized service. Technology – Resorts World Las Vegas offers various new-age technology advancements across the property, including mobile check-in and digital key via the Hilton Honors app, allowing for a contactless arrival experience, an AI-powered digital concierge named Red, and more. The resort also boasts over 200,000 square feet of captivating LED displays, including a 100,000 square-foot West Tower LED screen (one of the largest LED building displays in the U.S.). The first resort to partner with Grubhub, Resorts World Las Vegas guests can exclusively enjoy Grubhub’s advanced ordering technology through On The Fly at Resorts World powered by Grubhub. This innovative solution allows guests to conveniently order and charge the cost to their room or credit card via the Grubhub app from the resort’s 40 food and beverage concepts and select retail shops for pickup or delivery. Guests can send orders to their rooms as well to the resort’s 5.5-acre pool complex. Casino – Resorts World Las Vegas features an unrivaled gaming experience with the most innovative casino technology. With 117,000 square feet of gaming space including 1,400 slots, 117 table games, a dedicated Poker room and 30 poker tables, high-limit areas, and a sportsbook, the next-generation casino will redefine the traditional gaming experience by introducing the most technologically advanced casino and gaming operation within one integrated resort with Cashless Wagering, RFID bet tracking, and Ticket-in-Ticket out (TITO) at the table. Through the Resorts World Las Vegas Mobile app, guests can pay for gaming, entertainment, or hotel offerings from the palm of their hand, and check their Genting Rewards account balances, receive offers, and rewards and stay connected to the array of amenities. Resorts World Las Vegas will also be the first Las Vegas casino where consumers can utilize a digital login and cashless wagering experience at both slots and table games. Dining – Guests can choose from over 40 food and beverage options at Resorts World Las Vegas, ranging from fine-dining and quick-service venues to original and exclusive concepts like Kusa Nori, Genting Palace, Sun’s Out Buns Out, Famous Foods Street Eats, Wally’s Wine & Spirits, and Craig’s Vegan. Entertainment – The resort’s 5,000-capacity concert and entertainment venue is outfitted to host a myriad of affairs – from star-studded concerts to convention, corporate and sporting events. Featuring the largest and tallest performance stage with the furthest seat only 150 feet from the stage, the brand-new, multi-level venue will provide an intimate, high-energy experience with unparalleled comfort, unobstructed sightlines, and an unmatched immersive audio experience. The joint development between Resorts World Las Vegas and AEG Presents will be exclusively programmed and operated by Concerts West and is set to introduce the next wave of superstar entertainment partners with exclusive engagements by Celine Dion, Carrie Underwood, Katy Perry, and Luke Bryan beginning this November. Retail – With approximately 70,000 square feet of dedicated retail space named The District, Resorts World Las Vegas presents two levels of unique boutique shops and experiential offerings from luxury and lifestyle brands, including Fred Segal, Judith Leiber, Hervé Léger, and Pepper. Nightlife – In partnership with Zouk Group, Singapore’s leading lifestyle and entertainment company, the resort features a multiplicity of experiences in one entertainment complex, including Zouk Nightclub and Ayu Dayclub featuring can’t-miss performances by resident DJs Tiësto and Zedd, in addition to a diverse lineup of talent featuring an unprecedented number of female artists including Becky G, Madison Beer, Charly Jordan, and Madds. Meetings – In addition to 250,000 square feet of flexible meeting and banquet space complete with 50 multi-functional meeting rooms, Resorts World Las Vegas will debut the first connector station to the Las Vegas Convention Center (LVCC) and Vegas Loop via an innovative underground transportation system later this summer, providing convention-goers a rapid transportation solution between the resort and the LVCC via all-electric vehicles in minutes. Pool and Spa – The resort offers additional amenities, including an expansive 5.5-acre pool complex featuring five unique pool experiences, including the only infinity-edge pool on the Strip, Additionally, the resort will debutea spectacular 27,000-square-foot, world-class spa experience, which will open later this summer.

Create: Jul 1, 2021 Edit: Jul 1, 2021 International News

PEG Companies and EKN Development Group Open Hyatt House Rochester

After nearly three years of planning and zoning, 20 months of construction, and a global pandemic that presented unique development challenges, joint-venture partners PEG Companies [PEG] and EKN Development Group [EKN] have formally opened Rochester, MN’s first completed opportunity zone project, the Hyatt House Rochester / Mayo Clinic Area. With In-Group Hospitality: A PEG Company [IGH] managing operations, the highly anticipated hotel hosted a ceremonial ribbon cutting celebration with the community this week. Located at 315 1st Ave NW, Hyatt House Rochester / Mayo Clinic Area brings 172 apartment-style, extended-stay suites to the area. The upscale hotel boasts fully equipped functional kitchens, comfortable living rooms featuring Hyatt’s signature Cozy Corners, spacious bedrooms, and stylish bathrooms. “This project reflects ongoing investment in our community, which is so important to the economic development and availability of employment in the area…” said Rochester Mayor Kim Norton. “The amenities of the hotel, as well as room offerings, support our community’s focus on being a place of care, hope and healing for our many visitors.” Hyatt House Rochester / Mayo Clinic Area became the first-ever Qualified Opportunity Zone [QOZ] project to break ground in the City of Rochester back in April 2019. The property previously belonged to the American Legion Post #92, which relocated after selling the site to the developers. “From the first day of discussions to acquire the American Legion property, and discussions with our neighbor, the world-renowned Mayo Clinic, EKN was welcomed by the community with tremendous support,” said Ebbie K. Nakhjavani, Founder and Chief Executive Officer at EKN Development Group. “The City Stakeholders and DMC’s well-structured framework for investment and development in Rochester contributed to making the Rochester Hyatt House a reality and exceptional success.” The new hotel continues to receive positive support from the community and Destination Medical Center [DMC], a statewide economic development initiative designed to position Minnesota as a global center for the highest quality medical care and to generate high-value jobs, new tax revenue, and businesses. Because of the significant role that Hyatt House Rochester / Mayo Clinic Area plays in the DMC initiative, public officials deemed construction of the hotel an “essential business” during the COVID-19 shutdown, allowing work to continue during the pandemic with proper health and safety protocols in place. “In many ways, the pandemic provided us with opportunities to rethink and improve our design,” explained Cameron Gunter, Founder/Chief Executive Officer at PEG. “We quickly adapted our plans to provide an enhanced hospitality experience equipped with the latest technology including touchless doors, an abundance of hand sanitizer stations, and other improvements to maximize the project’s ability to operate in a post-COVID-19 environment.” “We are excited for the opportunity to lead the hospitality industry out of these unprecedented times,” said Graydon Pearson, President of In-Group. “With a dedicated operations team that’s uniquely qualified to provide the safest, most welcoming and comfortable environment for our valued guests, our goal at Hyatt House Rochester / Mayo Clinic Area is to help everyone feel right at home.”

Create: Jul 1, 2021 Edit: Jul 1, 2021 International News