Reopening of Brazil's air borders with the aim of reviving the tourism industry

The Brazilian government opened its air borders to foreign passengers.  However, the ban on entry into Brazil by sea and land has been extended for another 30 days.  Foreign tourists staying in Brazil for 90 days or less must prove that they are covered by health insurance when they stay in the country. According to the Brazilian Tourism Confederation, the outbreak of the Corona virus in the country has caused about $ 24 billion damage to tourism industry.

Delivering the Service Experience - Chapter 11 ; Perceived Waiting Times

Technique 159 Hang Mirrors Outside Elevator Doors; Hang at least one mirror on each floor by the elevators. Perceived waiting time for the elevator is reduced when guests can look in mirrors. Technique 160 Greet Guests While They Are Waiting to Check-In; Perceived waiting time is reduced when a process begins. Because part of the check-in process is being greeted, when the front desk gets busy unexpectedly, a hotel representative from another department can greet and talk with guests as they wait in line. Technique 161 Tastefully Display Information Inside Elevators; The displaying of information inside guest elevators not only serves to reduce perceived waiting times but is also an outstanding opportunity for advertising your hotel and the area. Displaying appropriate and tasteful information can increase guest engagement. Technique 162 Offer Food and Beverage at the Front Desk When Busy; Providing something small to eat or drink ( e.g., cookie; infused water ) at the front desk serves to reduce perceived waiting times of guests at the desk. Technique 163 Create Strategic Alliances to Permit the Use of Hotel Key Cards at Local Attractions; The hotel should establish strategic alliances with local attractions by which the hotel’s room key can be used to gain admittance to the attractions. Such relationships could reduce/ eliminate the waiting that the guests would experience when purchasing tickets at the attractions. Technique 164 Have Pre-Printed Directions Readily Available; Do guests repeatedly ask for directions for the same place like getting on the highway, the big office park, etc.? The front desk agents should have small pieces of paper with the directions on them readily available. There is no wait for the employee to find it on the Internet and print it or take a time to explain it. Technique 165 Have Maps with Hotel Location Indicated on it; Tourists like to look at maps. Have a map with the hotel location already designated on it. This will save time and ques- tions by the guests and, of course, make it easier to identify where they are. If the guests need to converse with the desk staff they can, if not, they can look at the map and figure out where to go. Technique 166 Use Mobile Roulette Wheel to Reduce Perceived Waiting Times; If check-in gets busy unexpectedly, have an associate from another department roll in a mobile roulette type wheel. Have the guests waiting in line spin the wheel to determine which prize each wins. For example, prizes can range from 1–5 per- cent discounts on room rates.

78% increase in hotel industry sales in the UK

The hotel industry accounted for 133.5 billion of the UK economy last year, but its value has fallen to less than 100 billion this year. One-year sale of the UK hotel industry in June were just 97.2 billion.  On the other hand, the revenue of the hotel industry in the second quarter of this year was 4.6 billion pounds and much less than 34.2 billion pounds last year.

Possibility of reducing the quarantine period for travelers in the UK from 14 to 10 days

The British government plans to reduce the quarantine period for incoming passengers from 14 days to 10 days.  The government hopes to save the country's tourism industry by implementing this plan, because with the expansion of quarantine, British airlines and tourism companies will suffer even more.

Corona damage to Lebanese tourism

Lebanese airline "Middle East" Airlines has lost about $ 35 million in revenue due to flight disruptions.  On the other hand, the Lebanese economy has been damaged by the recession and the closure of hundreds of hotels, tours and other related businesses for between $ 30 million and $ 40 million.  The country generated $ 700 million in tourism revenue in the three months before the Corona crisis.

Tourism crisis in Spain due to travel restrictions Following concerns about the spread of the coronavirus

Tourism crisis in Spain due to travel restrictions Following concerns about the spread of the coronavirus, Britain and several other European countries have imposed new travel restrictions on Spain.  The British government announced two days ago that from now on all travelers returning to the UK from Spain must remain in quarantine for 14 days.  The governments of France, Germany, Ireland, Norway, the Netherlands and Poland have each imposed restrictions on their citizens' travel to Spain and are currently refraining from traveling to this country.

The world has changed, our care has not

Underwater hotel in a zoo in Belgium

The newly opened zoo is equipped with accommodations that allow guests to have a close and intimate encounter with the animals. Guests can enjoy and greet the underwater creatures while accommodatiing in a luxurious suite. The zoo also has rooms overlooking the places of bears, wolves, polar bears, penguins and tigers. 

The activity license of the professional community of eco-tourism resorts of Khorasan Razavi was issued

Abolfazl Mokramifar, Director General of Cultural Heritage, Tourism and Handicrafts of Khorasan Razavi Province;  This activity license was handed over to the chairman of the board of directors of this organization and is valid for two years.  Currently, licenses have been issued for four professional organizations in the province.  Organizations of the professional community of hospitality and the Association of Tourism Education Institutions of the province will be formed soon.

Delivering the Service Experience - Chapter 10 ; Forecasting and Contingency Plans

Technique 152 Install a Doorbell Behind the Front Desk; Install a doorbell behind the front desk that the agent can ring when the desk gets busy unexpectedly. The bell can sound in a back-of-the-house area where one or more individuals are cross-trained to operate the property management system. Technique 153 Install a Direct Telephone Line from the Front Desk to the Kitchen; If the front desk gets busy unexpectedly, there should be a direct telephone line that rings from the front desk to the kitchen so that food can be brought out immediately to guests waiting for front desk service. All front desk agents and cooks should be both trained and empowered to act swiftly in such a circumstance. Cookies would suffice in such a situation, but have become relatively commonplace at front desks; there- fore, more creative items such as fudge might have a more powerful effect. Technique 154 Telephone the Guest When His/Her Room is Ready for Check-In; When a guest checks in early, but there is not a room ready, ask the guest if s/he would like to be called when there is one available. If so, make sure that s/he is called in a timely manner; this gesture goes a long way in terms of customer satisfaction. Technique 155 Produce Laminated Room Inspection Checklists; All managers in the hotel should be provided with con- densed laminated guestroom inspection checklists. The check- lists should be small enough to carry in a pocket. When the housekeeping department is stressed, managers from other departments should be called to do room inspections. Technique 156 Post Par-Levels for All Supplies; All departments should have posted par-levels for all supplies. The person who confirms the par-level for the given items should initial the posted par-level sheet. Often, service systems deteriorate because associates do not have the supplies that they need. Technique 157 Analyze Why a Forecast Was Incorrect; If the forecast for a particular area of the hotel was inac- curate, and service quality suffered as a consequence, at the next management meeting a discussion should be held as to why the forecast was inaccurate. This practice is particularly germane to examining lunch and dinner capture rates in the restaurant outlet(s). Technique 158 Put a Bell on the Front Desk;

Development of new job standards in the field of hospitality and tourism

The instructors of the General Department of Technical and Vocational Education of Mazandaran have developed three new job standards in the field of hotel and tourism.  These standards have been prepared under the headings of sales, services in hotel management, professional ethics in the tourism industry, and eloquence in tourism tours.  These standards have been sent to the Research, Design and Curriculum Planning Office of the Technical and Vocational Education Organization for approva

Extension of the exemption for issuing hotel and guest house construction licenses for a period of 3 years

Approved in a public meeting of Isfahan City Council;  Extension of the exemption for issuing hotel and guest house construction licenses for a period of 3 years  The bill was approved by the city council in 2014 and has been extended twice in recent years. The main purpose of approving and extending this bill is to increase and complete the infrastructure of the tourism industry in the city of Isfahan.  During the last year, permits have been issued for the construction of 18 new hotels in the city of Isfahan.