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Accor Plans Q4 2021 Opening of Raffles the Palm Dubai

Accor Plans Q4 2021 Opening of Raffles the Palm Dubai

Accor, a world-leading augmented hospitality group with more than 600 hotels and resorts across India, Middle East, Africa and Turkey, is opening its first Raffles Resort in the Middle East, on the iconic Palm Jumeirah. Set to open in the last quarter of 2021, Raffles the Palm Dubai will be the first ultra-luxury addition to Accor’s existing diverse portfolio in Dubai. The group is partnering with Emerald Palace group (EPG), which has been successfully developing and constructing residential projects in Ukraine, UAE and Russia since 1996. At present, EGP has 8 new developments under construction, with a further 10 at project stage. “We are pleased to partner with Accor to establish the first Raffles resort in the Middle East. Our international expertise in developing and constructing hotel and residential projects combined with Accor’s knowledge, presence and prestigious brand portfolio set the grounds to open the best hotel in town!” mentioned Dr. Nver Mkhitaryan, Owner of EGP Group. Raffles the Palm Dubai will be situated within 100,000sqm landscape on the West Crescent of Palm Jumeirah, the world’s largest man-made island and archipelago. Its privileged location boasts panoramic sea views and vistas of the Dubai’s iconic skyline while offering a tranquil and private escape, just a short drive away from the city’s vibrant attractions. Once open, the resort will offer 389 luxurious rooms – starting from 65 sqm- , suites and villas, each of them featuring a balcony and terrace showcasing unparalleled sea views. Not only will this new property offer unrivalled hospitality, it will also go beyond expectations by providing the legendary Raffles butler service and offering eight new unique lifestyle food and beverage experiences. Guests looking to relax during their stay will be able to indulge in Cing Mondes Spa, an award winning 3,000sqm Parisian brand with an iconic design, never before seen in Dubai, featuring 23 treatments rooms and two private spa suites, as well as the city’s largest indoor swimming pool. Rising above the cobalt blue waters of the Arabian Gulf, the property is flanked by a 500 meter private white sand beach offering the perfect scene for an ultra-luxurious beach experience! Guests and residents will be introduced to a brand new concept beach club offering which will showcase Mediterranean cuisine, entertainment offerings and much more coming to the shores of the Raffles the Palm Dubai. When staying at the Raffles the Palm Dubai, one can expect discreet service, refined dining and artfully curated experiences, setting a new precedent in a city synonymous with pioneering hospitality. “This is a very exciting opportunity for us” says Mark Willis, CEO of Accor India, Middle East, Africa and Turkey.  “There are very few beach resort plots left in Dubai and none on the Palm Jumeirah. The size of the property and its location perfectly lend itself to provide a prestigious address for the Raffles brand” With properties all around the world, each Raffles reflects the mood of its location while featuring a personality that is both intimate and luxurious and Raffles the Palm Dubai will be no exception. Guests will find themselves immersed in a luxurious urban sanctuary with sumptuous facilities, including a collection of eight dining offerings fit for royalty. Raffles frequent and novice guests will be introduced to some key elements of the Raffles brand, including the Raffles Patisserie, Writers Lounge and Library. Set to become the new “must-see” destination in Dubai, the property will undoubtedly meet the expectation of travelers from around the world. Guests looking for a private stay will be introduced to the private villas on the beach, while those travelling with family will enjoy world class amenities, including an outdoor swimming pool, a cinema, a dedicated children’s swimming pool and kids’ and teens’ club. Adventurous travelers can partake in a wealth of water sports and recreational activities such as paddle boarding, or take introductory courses in diving. “We are confident that the new Raffles will compete with world-class luxury hotels across the globe. While being located in Dubai, one of the most sought after cities in the world, Raffles will open its door to provide an unprecedented and exclusive level of luxury. From the private villas on the beach and array of dining offerings, to the expansive outdoor areas ideals for weddings and events, Raffles the Palm Dubai is all set to become a destination in itself!” adds Mark Willis, CEO of Accor India, Middle East, Africa & Turkey. Accor currently operates 410 properties (89,116 rooms) in India, Middle East, Africa and Turkey with 222 more (50,690 rooms) in the development pipeline.

Create: Jun 28, 2021     Edit: Jun 28, 2021     International News
Resorts World Las Vegas Officially Debuts as First Ground-Up Resort Built on Las Vegas Strip in Over a Decade

Resorts World Las Vegas Officially Debuts as First Ground-Up Resort Built on Las Vegas Strip in Over a Decade

Resorts World Las Vegas, the first resort built on the Las Vegas Strip in more than a decade, officially swung open its doors to the public at 11 p.m. on Thursday, June 24. The monumental launch of the highly anticipated resort included a star-studded, first-look party for invited guests earlier in the evening that featured a ceremonial ribbon cutting officiated by Genting CEO & Chairman K.T. Lim. And Resorts World Las Vegas’s President Scott Sibella. Lim and Sibella were joined by Hilton President & CEO Chris Nassetta, Nevada Governor Steve Sisolak, Clark County Commission Chair Marilyn Kirkpatrick, Clark County Commissioner Tick Segerblom and Nevada Congresswoman Dina Titus. “This is a very proud moment for Genting and our Resorts World Las Vegas family as we are honored to officially open our doors,” said Scott Sibella, President of Resorts World Las Vegas. “This spectacular resort was designed to usher in a new era of hospitality in Las Vegas with unsurpassed dining and entertainment, an array of luxury hotel accommodations, and new-age technology. We are excited to finally be able to present this resort to the world and officially welcome guests to experience our exceptional amenities firsthand. We are grateful for all of the support we received during our opening and truly hope our community and visitors enjoy all of the hard work that went into creating this incredible property.” “We are thrilled to unveil Resorts World Las Vegas – an incredible property that marks the return of our signature Hilton hospitality on the Strip,” said Chris Nassetta, President and CEO of Hilton. “Together, Hilton, Genting and Resorts World Las Vegas are committed to delivering unforgettable experiences for our guests, and this new resort raises the bar for Las Vegas. As we offer outstanding hotels, dining, entertainment and design, we are thrilled to welcome guests to the entertainment capital of the world for years to come.” The integrated luxury resort redefines the hospitality standard in Las Vegas with the following amenities: Exceptional Accommodations – Through a historic partnership with Hilton, Resorts World Las Vegas offers 3,500 luxury guest rooms and suites from three premium Hilton brands – the largest multi-brand deal in Hilton’s history – including the largest Conrad Hotels & Resorts property in the world, one of the first LXR Hotels & Resorts locations in the U.S., and a marquee Hilton Hotels & Resorts hotel. Each brand features its own entrance, lobby, and distinct selection of guest accommodations. Resorts World Las Vegas is also a part of Hilton Honors, the award-winning guest-loyalty program for Hilton’s 18 distinct brands. Las Vegas Hilton at Resorts World features 1,774 full-service guest rooms and suites ranging from 400 to 3,300 square feet with smart, elevated amenities in a comfortable and refined setting. Conrad Las Vegas at Resorts World offers 1,496 contemporary and luxury guest rooms and suites ranging from 550 to 2,800 square feet, boasting luxe amenities and a curated art program. Crockfords Las Vegas, LXR Hotels & Resorts showcases an intimate collection of 236 impeccably designed guest rooms, suites, and villas ranging from 550 to 7,000 square feet that feature lavish accommodations, upscale amenities, and highly personalized service. Technology – Resorts World Las Vegas offers various new-age technology advancements across the property, including mobile check-in and digital key via the Hilton Honors app, allowing for a contactless arrival experience, an AI-powered digital concierge named Red, and more. The resort also boasts over 200,000 square feet of captivating LED displays, including a 100,000 square-foot West Tower LED screen (one of the largest LED building displays in the U.S.). The first resort to partner with Grubhub, Resorts World Las Vegas guests can exclusively enjoy Grubhub’s advanced ordering technology through On The Fly at Resorts World powered by Grubhub. This innovative solution allows guests to conveniently order and charge the cost to their room or credit card via the Grubhub app from the resort’s 40 food and beverage concepts and select retail shops for pickup or delivery. Guests can send orders to their rooms as well to the resort’s 5.5-acre pool complex. Casino – Resorts World Las Vegas features an unrivaled gaming experience with the most innovative casino technology. With 117,000 square feet of gaming space including 1,400 slots, 117 table games, a dedicated Poker room and 30 poker tables, high-limit areas, and a sportsbook, the next-generation casino will redefine the traditional gaming experience by introducing the most technologically advanced casino and gaming operation within one integrated resort with Cashless Wagering, RFID bet tracking, and Ticket-in-Ticket out (TITO) at the table. Through the Resorts World Las Vegas Mobile app, guests can pay for gaming, entertainment, or hotel offerings from the palm of their hand, and check their Genting Rewards account balances, receive offers, and rewards and stay connected to the array of amenities. Resorts World Las Vegas will also be the first Las Vegas casino where consumers can utilize a digital login and cashless wagering experience at both slots and table games. Dining – Guests can choose from over 40 food and beverage options at Resorts World Las Vegas, ranging from fine-dining and quick-service venues to original and exclusive concepts like Kusa Nori, Genting Palace, Sun’s Out Buns Out, Famous Foods Street Eats, Wally’s Wine & Spirits, and Craig’s Vegan. Entertainment – The resort’s 5,000-capacity concert and entertainment venue is outfitted to host a myriad of affairs – from star-studded concerts to convention, corporate and sporting events. Featuring the largest and tallest performance stage with the furthest seat only 150 feet from the stage, the brand-new, multi-level venue will provide an intimate, high-energy experience with unparalleled comfort, unobstructed sightlines, and an unmatched immersive audio experience. The joint development between Resorts World Las Vegas and AEG Presents will be exclusively programmed and operated by Concerts West and is set to introduce the next wave of superstar entertainment partners with exclusive engagements by Celine Dion, Carrie Underwood, Katy Perry, and Luke Bryan beginning this November. Retail – With approximately 70,000 square feet of dedicated retail space named The District, Resorts World Las Vegas presents two levels of unique boutique shops and experiential offerings from luxury and lifestyle brands, including Fred Segal, Judith Leiber, Hervé Léger, and Pepper. Nightlife – In partnership with Zouk Group, Singapore’s leading lifestyle and entertainment company, the resort features a multiplicity of experiences in one entertainment complex, including Zouk Nightclub and Ayu Dayclub featuring can’t-miss performances by resident DJs Tiësto and Zedd, in addition to a diverse lineup of talent featuring an unprecedented number of female artists including Becky G, Madison Beer, Charly Jordan, and Madds. Meetings – In addition to 250,000 square feet of flexible meeting and banquet space complete with 50 multi-functional meeting rooms, Resorts World Las Vegas will debut the first connector station to the Las Vegas Convention Center (LVCC) and Vegas Loop via an innovative underground transportation system later this summer, providing convention-goers a rapid transportation solution between the resort and the LVCC via all-electric vehicles in minutes. Pool and Spa – The resort offers additional amenities, including an expansive 5.5-acre pool complex featuring five unique pool experiences, including the only infinity-edge pool on the Strip, Additionally, the resort will debutea spectacular 27,000-square-foot, world-class spa experience, which will open later this summer.

Create: Jun 28, 2021     Edit: Jun 28, 2021     International News
PEG Companies and EKN Development Group Open Hyatt House Rochester

PEG Companies and EKN Development Group Open Hyatt House Rochester

After nearly three years of planning and zoning, 20 months of construction, and a global pandemic that presented unique development challenges, joint-venture partners PEG Companies [PEG] and EKN Development Group [EKN] have formally opened Rochester, MN’s first completed opportunity zone project, the Hyatt House Rochester / Mayo Clinic Area. With In-Group Hospitality: A PEG Company [IGH] managing operations, the highly anticipated hotel hosted a ceremonial ribbon cutting celebration with the community this week. Located at 315 1st Ave NW, Hyatt House Rochester / Mayo Clinic Area brings 172 apartment-style, extended-stay suites to the area. The upscale hotel boasts fully equipped functional kitchens, comfortable living rooms featuring Hyatt’s signature Cozy Corners, spacious bedrooms, and stylish bathrooms. “This project reflects ongoing investment in our community, which is so important to the economic development and availability of employment in the area…” said Rochester Mayor Kim Norton. “The amenities of the hotel, as well as room offerings, support our community’s focus on being a place of care, hope and healing for our many visitors.” Hyatt House Rochester / Mayo Clinic Area became the first-ever Qualified Opportunity Zone [QOZ] project to break ground in the City of Rochester back in April 2019. The property previously belonged to the American Legion Post #92, which relocated after selling the site to the developers. “From the first day of discussions to acquire the American Legion property, and discussions with our neighbor, the world-renowned Mayo Clinic, EKN was welcomed by the community with tremendous support,” said Ebbie K. Nakhjavani, Founder and Chief Executive Officer at EKN Development Group. “The City Stakeholders and DMC’s well-structured framework for investment and development in Rochester contributed to making the Rochester Hyatt House a reality and exceptional success.” The new hotel continues to receive positive support from the community and Destination Medical Center [DMC], a statewide economic development initiative designed to position Minnesota as a global center for the highest quality medical care and to generate high-value jobs, new tax revenue, and businesses. Because of the significant role that Hyatt House Rochester / Mayo Clinic Area plays in the DMC initiative, public officials deemed construction of the hotel an “essential business” during the COVID-19 shutdown, allowing work to continue during the pandemic with proper health and safety protocols in place. “In many ways, the pandemic provided us with opportunities to rethink and improve our design,” explained Cameron Gunter, Founder/Chief Executive Officer at PEG. “We quickly adapted our plans to provide an enhanced hospitality experience equipped with the latest technology including touchless doors, an abundance of hand sanitizer stations, and other improvements to maximize the project’s ability to operate in a post-COVID-19 environment.” “We are excited for the opportunity to lead the hospitality industry out of these unprecedented times,” said Graydon Pearson, President of In-Group. “With a dedicated operations team that’s uniquely qualified to provide the safest, most welcoming and comfortable environment for our valued guests, our goal at Hyatt House Rochester / Mayo Clinic Area is to help everyone feel right at home.”

Create: Jun 28, 2021     Edit: Jun 28, 2021     International News
The 6th Meeting of the Ministers in Charge of Tourism of the Turkic Council convened in Uzbekistan

The 6th Meeting of the Ministers in Charge of Tourism of the Turkic Council convened in Uzbekistan

The 6th Meeting of the Ministers in Charge of Tourism of the Turkic Council convened on 24 June 2021 in Kokand,Uzbekistan. The meeting was hosted by the Deputy Prime Minister – Minister of Tourism and Sports of the Republic of Uzbekistan H.E. Mr. Aziz Abdukhakimov, moderated by the Secretary General of the Turkic Council H.E. Baghdad Amreyev and attended by the Chairman of the State Tourism Agency of the Republic of Azerbaijan, H.E. Fuad Nagiyev; Minister of Culture and Sports of the Republic of Kazakhstan H.E. Aktoty Raimkulova; Minister of Culture and Tourism of the Republic of Turkey H.E. Mehmet Nuri Ersoy; Deputy Chairman of the Cabinet of Ministers, Deputy Minister of Economy and Finance of Kyrgyz Republic H.E.Seyit Rysaliev and Ambassador of Hungary to Uzbekistan H.E.Peter Szanto. Secretary General Baghdad Amreyev briefed the Parties regarding the current state of tourism and developments, as well as the socio-economic implications and reflections of the Covid-19 pandemic in the regional and global level. Informing the Parties on the tourism relations among the Member States, as well as undertakings and activities of the Secretariat, Secretary General expressed that the close collaboration and coordination among the Turkic countries are of utmost importance to mitigate the negative effects of the pandemic, as well as attract more tourists to the region in the post-pandemic period. Secretary General of the Turkic Council communicated the new programs and projects namely “Turkic World Tourism Capital”, “Tabarruk Ziyorat” and “Tourism Map of the Turkic World” and underlined the importance of increasing the number of flights between the major cities of the Member and Observer States. The Secretary General also noted that vocational training programs provided in the field of tourism under the umbrella of the Turkic Council created a unique opportunity for the tourism employees in developing their skills, until now more than 1000 employees benefited from these trainings, the Secretariat will further coordinate the efforts for the continuation of the training and capacity building programs. As the outcomes of the Ministerial Meeting, the Ministers agreed to launch “Turkic World Tourism Capital” project in order to promote tourism in the region, in which one of the cities from the Member States will be designated as “Turkic World Tourism Capital” annually. At the end of the Meeting, city of Kokand announced as the first “Turkic World Tourism Capital” until the next Ministerial Meeting on Tourism of the Turkic Council. In this regard, international conferences and various events will be held in Kokand with participation of public sector, civil society, private sector, academia and other relevant actors from the Member States to promote tourism in the city, as well as promote the city in the Member States and the region. Ministers in Charge of Tourism exchanged experience, information and the precautions taken by the Member States for the safe travel of the tourists during the pandemic; discussed the current tourism relations among the Member States and ways to carry forward the cooperation in the sphere of tourism, as well as prospective plans in the post-pandemic period.  Ministers agreed to work on the details of the “TabarrukZiyorat” project and expressed their readiness to involve the holy places of the respective countries to the project. Parties agreed to prepare the “Tourism Map of the Turkic World” to list the main historical, cultural and touristic destinations in the Turkic World, which will be the reference project in determining the main touristic destinations in the Member States. Following the Ministerial Meeting, Secretary General held bilateral meetings with the Ministers in Charge of Tourism of the Turkic Council Member States. During the bilateral meetings, Secretary General and Ministers discussed the cooperation opportunities, as well as the future plans and projects in the field of tourism to realize in the bilateral and multilateral level.

Create: Jun 28, 2021     Edit: Jun 28, 2021     International News
Luxury in the clouds: Shanghai opens world's highest hotel

Luxury in the clouds: Shanghai opens world's highest hotel

The world's highest luxury hotel, boasting a restaurant on the 120th floor and 24-hour personal butler service, has opened in Shanghai to guests with deep pockets and a head for heights. Elevators whizz guests up the intimidating spiral-like skyscraper at ear-popping speeds of 18 metres per second to the J Hotel's 165 opulent rooms. The hotel occupies the top floors of the 632m Shanghai Tower in the city's financial district, the second-tallest building in the world after Dubai's Burj Khalifa. Its opening was delayed partly by the coronavirus pandemic but the hotel has now started receiving well-heeled guests who can call on the services of a dedicated butler at any hour, day or night. Patrons can also enjoy one of the hotel's seven restaurants, bars, spa, 84th-floor swimming pool, and all the other usual trappings of a top-notch hotel. It does not come cheap. To celebrate its opening J Hotel is offering a "special experience rate" of 3,088 yuan (US$477) a night, but prices for its 34 suites sky-rocket. A night in a "J Suite", complete with crystal chandeliers and sauna, this Saturday costs more than 67,000 yuan (US$10,360). The hotel is part of Jin Jiang International Hotels, a major Chinese state-owned group, and officially opened on Saturday. "On the day of our opening even the web page was overloaded with so many visitors with strong interest and they have such (a) strong will to come and experience our hotel," said Renee Wu, sales and marketing director. "Of course this is very encouraging to all of us, but at the same time, we are committed to making sure that all our guests are well taken care of."

Create: Jun 26, 2021     Edit: Jun 26, 2021     International News
IHG Signs With Asset World Corporation for Three Thailand Hotels

IHG Signs With Asset World Corporation for Three Thailand Hotels

IHG Hotels & Resorts, one of the world’s leading hospitality companies, is proud to announce the signing of three hotels in Thailand with long-standing partner Asset World Corporation (AWC), the country’s leading integrated lifestyle real-estate group. The multi-property agreement includes the new-build InterContinental Bangkok Chinatown – the first luxury hospitality development in the area – and two further projects in Chinatown and Pattaya, totalling 629 rooms. Rajit Sukumaran, Managing Director, South East Asia & Korea, IHG, said: “We’re excited to work with our long-standing partner Asset World Corporation to unveil these three outstanding properties across Bangkok and Pattaya. Together, they will provide an extraordinary luxury hospitality, retail and lifestyle experience for our guests. “InterContinental Bangkok Chinatown will be our third InterContinental hotel in Bangkok, and is the perfect choice for Verngnakornkhasem, one of the oldest neighbourhoods in the city. Meanwhile, we’re in advanced discussion with AWC regarding the brand positioning of the other two properties in our agreement, in Bangkok and Pattaya. “We plan to double our portfolio in Thailand in the next three to five years and these signings represent the strong growth momentum of IHG in Thailand and South East Asia. We look forward to working closely with AWC to expand their diverse hospitality and lifestyle offerings and bring our IHG family of brands to city and resort destinations throughout this wonderful country.” Wallapa Traisorat, Chief Executive Officer and President, Asset World Corporation (Plc), AWC, added: “AWC remains confident Thailand’s tourism industry has a strong future and will continue with its investments. “The expansion of our cooperation with IHG further diversifies our hospitality portfolio and allows us to deliver even more impressive experiences while meeting a wider array of customer demands, in turn bolstering the potential of Thailand’s tourism sector to expand its customer base.  It will also deliver experiences that will attract tourists from across the globe who emphasise selection and international service standards.” “We’re delighted to partner with IHG Hotels & Resorts, who share our vision of bringing world-class destination concepts to Thailand. Signing an agreement with a world-class partner coincides with our quality development plan and we share a vision towards creating a better future through sustainable growth.  This collaboration also reaffirms our dedication to playing a part in enhancing Thailand’s tourism competitiveness.  Our projects will feature distinct architectural designs as well as impressive experiences while also generating value for their surrounding communities, society and the environment,” Wallapa further stated. “As the first luxury hospitality development in Chinatown, InterContinental Bangkok Chinatown is sure to instantly become an iconic landmark in Bangkok, while our other hotel in Chinatown will elevate the mixed used development project, and offer a fantastic lifestyle experience to our guests.” Set to open in 2027, the 332-room InterContinental Bangkok Chinatown hotel will be located within a vibrant mixed-use development in historic Verngnakornkhasem. It will feature two hotels, residences and a retail mall, including a 24-hour food centre on Charoen Krung Road. Combining the brand’s world-renowned reputation with the wonders of local culture, the hotel will feature three restaurants and bars, as well as a swimming pool, fitness centre and a vast 1,400 square metres of events and meeting space supplemented by eight private rooms. The mixed-use development will also boast the second property under this agreement – a 63-room lifestyle boutique hotel, converted from traditional four-storey shophouses to provide a stylish and authentic stay for visitors to the “Heritage of Asia City” Visitors will be spoilt for choice as they enjoy the biggest array of underground retail outlets in Bangkok, a heritage walk and an entertainment boulevard with space for festive celebrations and cultural performances. A new historical and cultural attraction – “The Golden Pagoda” – is under commission, as well as the construction of an entrance gate to welcome people into the history and culture inspiring destination. A short drive to Suvarnabhumi International Airport, the development is located close to popular tourist attractions including the Grand Palace, the shopping district, Sathorn and Silom. It will form part of the transformation of Verngnakornkhasem and ensure its status as a “must-visit” destination. Another boutique hotel under the agreement – will open in Pattaya in early 2024. Located within the Aquatique district, Pattaya’s first iconic lifestyle destination, it will be at the heart of a major lifestyle and entertainment complex featuring hotels, retail and dining outlets, and convention spaces. With 234 rooms and suites, the hotel will also feature restaurants, a rooftop bar, a swimming pool, spa and meeting rooms in excess of 670 square metres. The triple signing is part of a long-standing partnership between IHG and AWC to manage a portfolio of properties offering more than 1,200 rooms across Thailand, including the 306-room InterContinental Chiang Mai Mae Ping Hotel that will open in 2022. IHG and AWC are also exploring opportunities for the Kimpton brand, a design-led luxury boutique hotel with award-winning restaurants and bars, and heartfelt service in leading resort destinations within Thailand. Thailand continues to be a strong growth market for IHG, with 32 hotels across eight brands in the country and another 33 properties in the pipeline.The new signings are part of the company’s aim to grow its Luxury and Lifestyle portfolio in Thailand by 50%, as well as its estate, across all of its brands, in the country.

Create: Jun 23, 2021     Edit: Jun 23, 2021     International News
Hyatt Opens Alila Hinu Bay in Oman

Hyatt Opens Alila Hinu Bay in Oman

Hyatt Hotels Corporation (NYSE: H) announced today the opening of Alila Hinu Bay in Oman which joins Alila Jabal Akhdar as the brand’s second hotel in Oman along with 15 other Alila properties worldwide. Distinguished a strong commitment to sustainable tourism, the award-winning brand features luxury hotels and resorts in some of the most spectacular natural locations. The 112-key hotel includes 16 villas and is nestled on a secluded beachfront in Oman’s southwest region of Dhofar. The untouched area is best known for its lush landscapes, cool summers, and it is within easy driving distance from Salalah International Airport. Between Samhan mountain and the blue waters of the Arabian Sea, Alila Hinu Bay caters to well-traveled guests seeking reflection and impactful connections. Along with the breath-taking scenery, the area is known for its rich Bedouin traditions and the renowned warmth of Omani hospitality. Combined with a personalized experience that is crafted for each guest, travelers can expect to be immersed in authentic yet bespoke journeys tailored to their preferences and interests. “We are very excited to add Alila Hinu Bay to the Hyatt portfolio and welcome guests to this region of Oman, a true nature lover’s paradise full of stunning landscapes, waterfalls and greenery,” said Martin Persson, general manager, Alila Hinu Bay. “Dedicated to being responsible and sustainable, guests can enjoy the farm to table concept at one of our three dining options or treat themselves to a customized spa experience that uses natural products.” Accommodations with a View Alila Hinu Bay boasts 112 guestrooms and villas with interiors incorporating local materials which blend natural elements of the outdoors with clean, modern finishes . Guestrooms offer lagoon or sea views, each with its own terrace with fixed seating and the option of booking connecting rooms for families. Pool villas offer the utmost in luxury with private plunge pools and outdoor bathtubs, enabling guests to feel  in tune with the natural surroundings. Further, all of the pool villas boast direct access to the beach and plenty of space to relax and recharge. Sustainable Dining Experiences Each of Alila Hinu Bay’s dining venues is committed to sourcing the majority of their produce from local vendors. Seasalt offers views over the ocean and welcomes guests to indulge in a coastal dining experience. The Orchard delivers sustainable, all-day dining, which is brought to life using natural and locally-sourced ingredients. The Lobby Lounge serves light refreshments and takes its cue from traditional Majilis-style seating. Wellbeing Experiences Situated between the mountains and the sea, guests have plenty of opportunities to immerse themselves in the beauty of the destination. Diving fans can enjoy the chance to experience some of the world’s most stunning and intact coral reefs, while those interested in fishing can try their hand at reeling in the catch of the day. Those seeking to unwind can relax with a treatment at Spa Alila, which uses only natural products, and which also offers a range of yoga and meditation classes. Stepping outside of the resort, guests can continue their immersion into nature in the greenery of the Wadi Darbat valleys or by visiting natural caves, waterfalls and Khor Rori, the largest nature reserve in the area. Historical and cultural discoveries  can be made at Mirbat Castle, the old merchant houses or the Sumhuram Archeological Park. Alila Hinu Bay, Oman, adds to Hyatt’s existing Alila brand portfolio of 15 properties, joining hotels and resorts in Indonesia, India, China, Camboda, Malaysia and the United States. The new property also expands Hyatt’s brand footprint across the Middle East, becoming the 27th Hyatt-branded hotel in the region.

Create: Jun 23, 2021     Edit: Jun 23, 2021     International News
Hyatt Regency Taghazout Opens in Morocco

Hyatt Regency Taghazout Opens in Morocco

Hyatt Hotels Corporation announced today the opening of Hyatt Regency Taghazout, representing the third Hyatt-branded hotel in Morocco. The 190-room hotel is located directly at the foot of the Atlas Mountains, on the edge of the Atlantic Ocean, and offers breathtaking ocean views from every room. Hyatt Regency Taghazout, a beachside property, caters to business and leisure guests alike with stress-free travel experiences. For business travelers who are seeking productive and seamless experiences, Hyatt Regency Taghazout offers several sophisticated venues fit for events and meetings of all sizes. For guests who are looking for energizing experiences, Hyatt Regency Taghazout offers everything from world-class surf spots to small fishing villages to the 27-hole Taghazout Golf Club. Or guests can take a 25-minute drive to reach Agadir City, where they’ll never be without something to do. Travelers will also find themselves close to many of the area’s main tourist attractions such as Paradise Valley, an oasis of mountains and stunning natural rock pools, and many surf schools catering to all levels. “We are excited to welcome guests to the peaceful village of Taghazout. Bordered by the ocean and bathed in year-round sun, we are proud to introduce the Hyatt Regency brand into a new market that matters to World of Hyatt members and guests,” said Pascal Leprou, general manager Hyatt Regency Taghazout. “The property has been thoughtfully designed to create spaces where guests can connect and recharge while enjoying dynamic interactions in our generous public spaces and meeting facilities.” Guestrooms Hyatt Regency Taghazout features 190 exquisitely decorated guestrooms, including 12 Regency Suites, six Executive Terrace Suites – four of which include private swimming pools – and 10 Terrace Suites. Many rooms offer terraces and breathtaking ocean views. Each guestroom offers high-speed complimentary Wi-Fi and streaming ability, providing guests with the option to recharge and relax with some entertainment after a productive day. Dining The new hotel also features a range of culinary experiences to tempt the tastebuds of every guest. Exciting international cuisine with a Moroccan influence can be enjoyed at Citron Brûlé – offering both à la carte or live station meal options – meanwhile Sud, Km 17 offers fresh French and Italian Riviera cuisines and is the perfect place for dining and socializing, with a menu filled with shared plates and exotic cocktails. La Vie en Blue is a pool bar to enjoy fresh sandwiches and salads with superb views overlooking the sea. And finally, Lobby Bar is the ideal place for a lighter snack and a great location to connect and catch up with others. Meetings and Events Hyatt Regency Taghazout o­ffers a selection of sophisticated venues fit for official, social, and personal events – ranging from weddings to business meetings. The hotel boasts three interconnecting meeting rooms, which all include state-of-the-art audiovisual facilities and fill the room with natural daylight through the windows – the perfect backdrop for face-to-face or virtual meetings. Additionally, guests have a selection of function rooms to choose from including a 2,475 square-foot (230-square-meter) ballroom that can be divided into two spaces, a large pre-function area, and an outdoor space spanning 10,763 square feet (1,000 square meters). Fitness and Relaxation Area Ilel Spa offers guests a carefully curated selection of beauty and wellness treatments, including individual and couples’ treatment rooms, a serene relaxation area, sauna, and whirlpool, and a hammam for an authentic Moroccan wellness experience. The hotel also boasts a well-equipped fitness center overlooking the two swimming pools and offers a selection of Yoga and Pilates classes, as well as a variety of nautical sports. Hyatt Regency Taghazout expands the Hyatt portfolio in Morocco demonstrating the country’s growing commercial importance. It becomes the second Hyatt Regency branded hotel in the country alongside Hyatt Regency Casablanca and the second Hyatt branded hotel in Taghazout next to Hyatt Place Taghazout Bay. Further strengthening the Hyatt brand footprint in Morocco, Park Hyatt Marrakech is under development.

Create: Jun 21, 2021     Edit: Jun 21, 2021     International News
Radisson Hotel Casablanca Gauthier La Citadelle Coming to Morocco in 2023

Radisson Hotel Casablanca Gauthier La Citadelle Coming to Morocco in 2023

Radisson Hotel Group is proud to announce the debut of its second brand and third hotel in Morocco with the signing of Radisson Hotel Casablanca Gauthier La Citadelle in partnership with Al Hoceinia Hospitality. With construction already underway, the hotel is scheduled to open in 2023 and will consist of 133 guestrooms and suites. Located in the heart of Casablanca’s vibrant and exclusive Gauthier district, one of the prominent corporate, financial and entertainment districts, Radisson Hotel Casablanca Gauthier La Citadelle is just 2.5 km from the glistening La Corniche, the charming Old Medina, and Hassan II Mosque, the second largest mosque in the world. The hotel will offer a unique view over the Arab League Park and will also form part of La Citadelle, a new, premium mixed-use development which will comprise of residences, offices and retail outlets. Ramsay Rankoussi, Vice President, Development, Africa & Turkey, Radisson Hotel Group, said, “Morocco is a strategic bridge between Europe and the rest of Africa, and a key focus market in our African development strategy. We aim to grow our Moroccan portfolio to over 15 hotels within the next three to five years, and Casablanca is a key city where we are looking to expand our footprint to more than five hotels. Radisson Hotel Casablanca Gauthier La Citadelle is the Moroccan debut of our fastest-growing brand in Africa, and marks our third hotel in the country, joining our other two successful properties, Radisson Blu Hotel, Casablanca City Center and Radisson Blu Hotel, Marrakech Carré Eden. We expect to introduce each of our remaining three brands but also cover all segments, from business hotels to resort properties, as well as serviced apartments. I would like to take this opportunity to thank our partners, Al Hoceinia Hospitality, for their trust as we look at working together to reinforce our presence across Morocco with additional properties.” Hamza Laghrari, Managing Director of Al Hoceinia Hospitality, Radisson Hotel Casablanca Gauthier La Citadelle managing company said, “It is with great pleasure that we commence this journey and long-term relationship with Radisson Hotel Group and together introduce the upscale Radisson brand to the Moroccan market. The hotel which will be equipped with the latest innovation to accompany the changing expectations of business customers, will provide a new and an ideal venue for business and leisure guests and an enhancement to the city of Casablanca. As part of our group’s diversification strategy, the tourism industry is an important growth sector in which we see opportunities in the near future, and we are pleased to partner with Radisson Hotel Group to introduce this property and eventually many more. We aim to open a total of five hotels by 2025 in Casablanca, Rabat, Marrakech and Tangiers.” The Scandinavian-inspired, upscale brand, Radisson, will make its Moroccan debut with the new build, 133-room hotel, consisting of contemporary superior rooms and suites. Radisson Hotel Casablanca Gauthier La Citadelle will enable guests to focus on a work/life balance and find harmony in their travel experience, while enjoying the hotel’s modern, state of the art technology, and design. Various cuisine options will be available at the hotel’s all-day dining restaurant, patio as well as its panoramic rooftop restaurant. Meetings and event venues will include a large conference and function room as well as five meeting rooms. Perfectly equipped for guests to strike a healthy balance, the hotel will offer both a fitness room and a rooftop pool. Radisson Hotel Group’s top priority is the continued health, safety and security of its guests, team members, and business partners. The Group applies its Radisson Hotels Safety Protocol created in collaboration with SGS, the world’s leading inspection, verification, testing and certification company, and recently unveiled its new comprehensive testing program as the first hotel group to roll out a rapid testing service for meeting and event attendees at properties across its EMEA portfolio.

Create: Jun 21, 2021     Edit: Jun 21, 2021     International News
Magnificent ancient places on Earth: The Gate of Xerxes

Magnificent ancient places on Earth: The Gate of Xerxes

The bronze trumpets that once signaled the arrival of important foreign delegations to Persepolis, the ceremonial capital of the mighty Achaemenid Empire,  may now be silent, but it is still possible to capture the sense of awe while visiting the colossal Gate of Xerxes. Built during the reign of Achaemenid king Xerxes I (r. 486 – 465 BC), who called this his Gate of All Nations, the pillared entrance is guarded by bearded and hoofed mythical figures in the style of Assyrian gate-guards. On arrival at Persepolis one is confronted by an imposing wall, completely smooth and plain, about 15 meters tall: this is the artificial terrace on which the palaces were built. This vast terrace of Persepolis, some 450 meters long and 300 meters wide, was originally fortified on three sides by a tall wall. The only access was from the monumental staircase, which leads to the Gate of All Nations. The gateway bears a cuneiform inscription in Old Persian, Neo-Babylonian, and Elamite languages declaring, among other things, that Xerxes is responsible for the construction of this and many beautiful wonders in Persia. Centuries of graffitists have also left their mark, including explorer Henry Morton Stanley. A pair of colossal bulls guarded the western entrance; two man-bulls stood at the eastern doorway. Engraved above each of the four colossi is a trilingual inscription attesting to Xerxes having built and completed the gate. The doorway on the south, opening toward the Apadana, is the widest of the three. According to sources, pivoting devices found on the inner corners of all the doors indicate that they must have had two-leaved doors, which were probably made of wood and covered with sheets of ornamented metal. Persepolis, also known as Takht-e Jamshid, whose magnificent ruins rest at the foot of Kuh-e Rahmat ("Mountain of Mercy"), was the ceremonial capital of the Achaemenid Empire. It is situated 60 kilometers northeast of the city of Shiraz in Fars Province. Persepolis was the seat of the government of the Achaemenid Empire, though it was designed primarily to be a showplace and spectacular center for the receptions and festivals of the kings and their empire. The royal city ranks among the archaeological sites which have no equivalent, considering its unique architecture, urban planning, construction technology, and art. The city was burnt by Alexander the Great in 330 BC apparently as revenge to the Persians because it seems the Persian King Xerxes had burnt the Greek City of Athens around 150 years earlier The immense terrace of Persepolis was begun about 518 BC by Darius the Great, the Achaemenid Empire’s king. On this terrace, successive kings erected a series of architecturally stunning palatial buildings, among them the massive Apadana palace and the Throne Hall (“Hundred-Column Hall”). This 13-ha ensemble of majestic approaches, monumental stairways, throne rooms (Apadana), reception rooms, and dependencies is classified among the world’s greatest archaeological sites.

Create: Jun 21, 2021     Edit: Jun 21, 2021     Regional News
Are You Exceeding Your Guests Expectations?

Are You Exceeding Your Guests Expectations?

Hospitality, at its core, is an industry of people taking care of people, and has a long-standing commitment to cleanliness and service standards. While the housekeeping team is central in the delivery of those standards, it operates in the background, out of view. Room attendants and supervisors moved around discreetly to be as invisible as possible. However, COVID-19 has thrust housekeeping into the limelight. As COVID has led to a surge in public health awareness, hotels are now put in a position of making their commitment to cleanliness part of their guest experience. Rethinking operations, and re-designing housekeeping operations using technology is the only way to achieve the productivity and quality that is required. At Knowcross, we focus on three central housekeeping areas: staff productivity, cleaning quality, and guest experience. We have moved swiftly to enhance our products to adapt to the negative impact COVID-19 has had on each of these areas. The unpredictability of the virus means that your hotel must be vigilant in its adherence to new health and safety protocols. Your housekeeping technology has a critical role here and it serves several purposes. First, it underlines that health and safety should always be top of mind every day and that your hotel fosters a culture of accountability. Secondly, health checks and associated reporting help support contact tracing in the event there is a positive test amongst the team. Quicker containment means that the hotel itself can be protected from shutdown and, most importantly, your staff stays safe. Lastly, health checks communicate to your staff that you are looking out for one another. New Cleaning Protocols Hospitality industry was quick to roll out an extensive list of cleaning and safety protocols after COVID-19 erupted. Housekeeping operations must support changes such as the elimination of high-touch items in guest rooms, dedicated ‘cleanliness’ teams and the intensive sanitisation of common areas and guest rooms. All of these changes impact staffing assignments and cleaning times, which have a direct impact on guest experience. The truth is that most hotels, unfortunately, have had to let staff go, resulting in more work for the remaining people. Your housekeeping software must include the configurability to support these variations without adding manual management time. For example, when creating housekeeping tasks, you may now need to a “sanitation > full cleaning > inspection > sanitize & seal” cycle to prepare a departure room for a new arrival. Your system should support this new task structure while also accounting for the time and labor requirements. At Knowcross, we’ve done this with a fully automated system called Dynamic Task Sheets that eliminate the need for a central coordinator in housekeeping to constant- ly create task sheets and juggle staff and rooms among them. In some geographic areas, we have witnessed rules pertaining to a limited percent- age of rooms in active rotation, with accompanying cleaning cycles. Once again, your housekeeping operations software should make the rotation and sanitation of room blocks simple, with few manual adjustments. Conclusion New housekeeping technology enhancements have kept up with changing COVID-19 requirements, but it must be remembered that those hotels with housekeeping management automation solutions were already enjoying the labor efficiencies that are now so sought after across the industry. Whether it’s using PMS data to map cleaning schedules, instantly communicating room status, or providing mobile at-a-glance guest histories, technology can improve productivity and accuracy of housekeeping departments – a must-have in the post COVID world. I have no doubt that intelligent, data-driven housekeeping operations will soon become the norm and hotels will find new, innovative ways to deliver superior guest experiences that today’s travelers yearn for more than ever.

Create: Jun 20, 2021     Edit: Jun 20, 2021     Housekeeping


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